If you could give zero stars, I would have done so. A terribly expensive parcel – large, but light – has gone missing and I’m not getting any compensation! Yes, the weight of the parcel. They don’t... See more
Company replied
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See what reviewers are saying
We work with the Sendify a lot during a substantial period of time now, and each time it is a joy to deal with the team of professionals, who are always ready to help you, give update or communicate... See more
Company replied
Amanda from Sendify is both very knowledgeable and friendly. She helps us a lot in the dangerous goods shipment. We are a start-up greentech company in Stockholm with good research and development kn... See more
Company replied
I am so glad with this company, I always get great support via Chat and I was moving my shop from Shopify to Wocoomerce. Both integrations were done by company and it is also very handy they come and... See more
Company replied
Company details
- Shipping Service
- Business to Business Service
- Courier Service
- Delivery Service
- e-Commerce Solution Provider
Written by the company
Built for small businesses looking to save time and money, Sendify is a web-based shipping service that empowers anyone to optimize their supply chain and ship smarter. Most small business owners would rather focus on their business than have to worry about shipping and logistics. Sadly, getting stuff from A to B is still one of their biggest expenses and sources of frustration. One explanation is that the shipping industry has prioritized high volume shippers, leaving small businesses with both complicated systems and unfair rates. We founded Sendify to level the playing field and empower ambitious businesses to ship smarter. With our digital platform, shippers of any size can access pre-negotiated solutions with world leading carriers, taking their supply chains into the future whilst saving an average of 20% on every shipment. Parcel or pallet, across the globe or around the corner, Sendify has you covered. Since our start in 2016, we’ve helped more than 15,000 small businesses around the world spend less time and money on shipping and more time on growing their business. This makes us known as *the* shipping and logistics solution for growing businesses in Sweden and Germany.
Contact info
Volrat Thamsgatan 4, 412 60, Göteborg, Sweden
- 0103303091
- contact@sendify.se
- sendify.se
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super super
June 29, 2026
Unprompted review
If you could give zero stars
If you could give zero stars, I would have done so. A terribly expensive parcel – large, but light – has gone missing and I’m not getting any compensation! Yes, the weight of the parcel.
They don’t keep you updated on how things are going either. In short, it’s absolute rubbish!
@Sendify, I’m not the sender – I’m supposed to be the recipient!!
May 18, 2026
Unprompted review
Reply from Sendify
Hello Jörgen,
We are sorry that your experience regarding the claim case has not been positive. Please feel free to respond in your errand with us, and we will gladly look into this further together with you.
Unfortunately, carriers compensate shipments based on weight if no additional insurance has been added for the shipment. For future transports, we therefore recommend insuring the goods, especially when they are of high value. This can easily be selected in the step where you choose the carrier during the booking process.
Kind regards,
Sendify
Amanda from Sendify is the best of best
Amanda from Sendify is both very knowledgeable and friendly. She helps us a lot in the dangerous goods shipment. We are a start-up greentech company in Stockholm with good research and development knowledge but with very limited knowledge on shipment. With her support, we see a potential for long-term collaboration with Sendify. We will also recommand Sendify to many startup companies.
May 5, 2026
Unprompted review
Reply from Sendify
Hello!
Thank you so much for your kind words! It truly means a lot to us. We’re very happy to hear that Amanda has been able to support you with your dangerous goods shipments, I’ll make sure to pass this on to her 😊
It’s also exciting to hear about your greentech journey, and we really appreciate your trust in us. We look forward to a long-term collaboration with you and truly value your recommendation to other startups 🚀
All the best,
Thea @ Sendify
Two weeks and nothing
Two weeks and nothing! The distance is less than 500 km! Absolutely ridiculously bad service!
August 25, 2025
Unprompted review
Reply from Sendify
Hi Rein!
I am so sorry to hear that your experience has not met your expectations this time. In order for us to help you, and figure out what has happened, we would need some more information from you.
Please send an email to contact@sendify.se and we will make sure to investigate what has happened in this case!
Best regards,
Cajsa @ Sendify
Great service
June 25, 2025
Unprompted review
Easy to use system and quick to help…
Easy to use system and quick to help when needed.
June 19, 2025
Unprompted review
Reply from Sendify
Hi Jens!
Thank you for taking your time to leave a review, it means a lot to us here at Sendify! We are constantly working on making our system as easy and effective as possible, and are always open for suggestions. 😁
Kind regards,
Amanda @ Sendify
Fast and helpful customer service
June 19, 2025
Unprompted review
Reply from Sendify
Hi Mikael!
We are glad you are satisfied with our customer service! Thank you for leaving a review. 😊
Kind regards,
Amanda @Sendify
Quick response and help with…
Quick response and help with rescheduling when the shipping company did not pick up the goods on the correct day
June 18, 2025
Unprompted review
Reply from Sendify
Hi Wanja!
I'm glad to hear that our amazing support team could help you when the carriers missed your pick-up. They are the master problem solvers!🕵
Thank you for taking you time to leave a review!
Kind regards,
Amanda @ Sendify
Very fast and helpful service
Very fast and helpful service, within minutes my questions were answered and I could continue with my work.
May 8, 2025
Unprompted review
Reply from Sendify
Hi Kai!
Our support-team are fast, efficient and most importantly, help you with anything you need! We are always happy to help, don't hesitate to contact us again if you have further questions.
Thank you for taking your time to leave a review, we really appreciate it!
Kind regards,
Amanda @ Sendify
They are very service minded
They are very service minded and work quickly to resolve any issues that can occur. It is my goto suppler for shipping.
June 18, 2025
Unprompted review
Reply from Sendify
Hi Cecilia!
Thank you for your kind review, it means a lot to us here at Sendify. Let us know if we can assist you in any way, and we'll be there!
Kind regards,
Amanda @ Sendify
We work with the Sendify a lot
We work with the Sendify a lot during a substantial period of time now, and each time it is a joy to deal with the team of professionals, who are always ready to help you, give update or communicate with any carrier if there is any problem need to be resolved.
Our contact person is Jo-Anne mostly, and this lady is very polite, client-oriented and helpful. The amount of issues she helped to resolve is massive, yet every time it feels like she is 100% on the clients side. We wish her, and the company all the best!
May 8, 2025
Unprompted review
Reply from Sendify
Thank you very much for your wonderful feedback!
We’re thrilled to hear that working with Sendify and especially with Jo-Anne has been such a positive experience for you. We’ll be sure to pass on your kind words to her. Your trust and satisfaction mean a lot to us, and we look forward to continuing to support you in the future!
Best regards,
The Sendify Team
Supper and fast customer service.
May 9, 2025
Unprompted review
Reply from Sendify
Hi!
Thank you for your kind words, and it's so fun to hear that you appreciate our service and support!
Don't hesitate to reach out if you need any further help 😊
Have a great day!
Cajsa @Sendify
Worked really well using booking a…
Worked really well using booking a transportation. Thank you very much!
April 4, 2025
Unprompted review
Reply from Sendify
Thank you for your positive feedback!
We’re thrilled to hear that booking transportation through us worked well for you. Your satisfaction is our priority, and we’re always here to assist with any future needs.
Thanks again, and we look forward to serving you again soon!
Best regards,
Joel
10 days still not delivered
10 days after shipment (DHL, route Germany - Czech Republic), the shipment still hasn't arrived, it's probably on foot...
December 14, 2024
Unprompted review
Reply from Sendify
Dear Alex,
Thank you for your feedback! We sincerely apologize for the delay with your shipment. We understand the frustration this has caused, and we are sorry for any inconvenience.
If you have any further questions or need assistance, please don’t hesitate to reach out to us. We’re here to help!
Thank you for your patience and understanding.
Best regards,
Your Sendify Team
Great Service!
November 6, 2024
Unprompted review
Reply from Sendify
Hi!
Thank you so much for your kind words! We're thrilled to hear you’re happy with the service – we're always here when you need us! 🌟📦
Have a great day!
Best regards,
Cajsa @Sendify
Sendify has earned my complete trust
Sendify has earned my complete trust, a quality that should never be taken for granted. They are always there as a reliable helping hand whenever you need support!
December 9, 2024
Unprompted review
Reply from Sendify
Thank you so much for your kind words!
We’re truly honored to have earned your trust. It’s always our goal to be a reliable partner and provide the best support possible. If you ever need assistance in the future, we’re always here for you!
Thank you again for your continued trust in Sendify.
Best regards,
Your Sendify Team
Reply from Sendify
Hi!
Thank you for your kind words! We're happy to hear that you find our service helpful. We're always here to assist you whenever you need us!
Best regards,
Joel @ Sendify
Great service
December 5, 2024
Unprompted review
Reply from Sendify
Hi!
Thank you for your kind words! We're so glad to hear that you’re happy with our service. We’re always here if you need any assistance!
Best regards,
Joel @ Sendify
Excellent service
Excellent service! Very efficient for my needs.
Elvira gave me great support.
October 31, 2024
Unprompted review
Reply from Sendify
Hi there!
Thank you so much for your kind words! We're thrilled to hear that our service meets your needs and that Elvira could provide you with the support you needed.
Have a fantastic day, and don’t hesitate to reach out if there’s anything else we can assist you with!
Best regards,
Joel @ Sendify
They have the best support
They have the best support. Always there when you need them. Friendly and effective! I have used Sendify for many years. Never a problem.
August 26, 2024
Unprompted review
Reply from Sendify
Hi Jack,
Thank you so much for the awesome feedback!
We're thrilled to hear that our support team has been there for you whenever you needed them. It's amazing to know you've been with us for years without any problems!
Looking forward to many more years together! 🥰
/Emma @ Sendify
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