When Avarda ask for a credit check, and the result is given as extremely high creditworthiness, Avarda still refuses you and will not inform what the refusal is based on. I find that highly suspicious... See more
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It is a nice situation you have with hobby hall. Sometimes you cannot afford to pay for goods all at once. So, monthly payments are a good alternative. Also if you want to pay a little bit more each m... See more
Company replied
Very very Good support, highly recommended sites belonging to avarda. Everything very fantastic so far. I want to stay here forever due the service and things i bought untill now on. Top site!
Company replied
Would like to give all credit to Rebecca W, fast and directly answer saved me time and money, 5 stars without a doubt
Company replied
Company details
About Avarda
Written by the company
Avarda is part of Avarda Group and a leading provider of payment solutions for e-commerce in Northern Europe. With a unique white-label model, Avarda enables merchants to own and control the entire customer journey – strengthening loyalty and driving repeat purchases. Avarda manages payments for some of the Nordic region’s largest e-retailers, including Boozt and Jollyroom.
Avarda offers a seamless and secure online payment experience, where consumers can manage their transactions through My Pages —enabling them to review, pay, or split their purchases with ease.
My PagesContact info
Box 947, 501 10, Borås, Sweden
- avarda.com
4.0
Great
2K reviews
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When Avarda ask for a credit check
When Avarda ask for a credit check, and the result is given as extremely high creditworthiness, Avarda still refuses you and will not inform what the refusal is based on. I find that highly suspicious, and lack of service competence. So I would recommend to stay clear of this company. There are other that are more sincere and serious.
May 26, 2026
Unprompted review
Reply from Avarda
Hi Liv,
Thank you for sharing your experience.
We understand that it can be frustrating when a purchase is declined. When you choose to pay by invoice, we carry out a credit check to ensure a safe purchasing experience and to verify your identity. In some cases, this assessment may result in a purchase not being approved.
If you would like us to take a closer look at your case, you are very welcome to contact our customer service team, we’ll be happy to assist you further.
Wishing you a nice day! 🌸
Do yourself a favor and never sign up…
Do yourself a favor and never sign up for an installment payment plan with Avarda.
I have been making payments for about a year now and have paid around 1000 SEK so far. Despite this, my principal amount has not decreased at all. In fact, at times it has even increased.
There is absolutely no transparency about how this is calculated. They say the plan is for 36 months. I have already paid for 12 months, which is one-third of the total period. Logically, at least one-third of the debt should have been paid off by now. But according to their system, it feels like I haven’t paid anything.
The payment overview they sent me is ridiculous. It basically shows the payment only for their interests. They do not send an invoice then they send reminding fee.
Honestly, this system feels like it is designed to take extra money from people rather than help them. Like a scam.
Do not make the same mistake.
April 8, 2026
Unprompted review
Reply from Avarda
Hi Batuhan, and thank you for your review.
We’re sorry to hear that your experience has felt unclear, and we appreciate you taking the time to share your feedback.
You can always log in to your Avarda account here: https://avarda.com/ to view all your invoices and see which email address they are being sent to. We send installment invoices by email each month unless you have chosen to receive them by post.
If anything seems incorrect or if you’re unsure how your payments have been applied, please contact our customer service. We’ll review your case and explain the cost calculations clearly to make sure everything is handled correctly.
We’re here to help. Have a great day! ☀️
Fantastic service as always
It is a nice situation you have with hobby hall. Sometimes you cannot afford to pay for goods all at once. So, monthly payments are a good alternative. Also if you want to pay a little bit more each month you can do. You also have an excellent customer service. You all do a fantastic job and if i need help, i always get a prompt reply.
January 30, 2026
Unprompted review
Reply from Avarda
Hello!
Thank you for your wonderful feedback. It really brightens up our day.
Have a sunny spring!
Scam scheme
Typical debt collector working with shady E-commerce websites to collect interest when you dont pay on time !
January 8, 2026
Unprompted review
Reply from Avarda
Hello Rupart!
Thank you for your feedback.
We’re sorry to hear that your experience was negative. Unfortunately, we’re unable to locate your details in our system, so we cannot comment on the specific case. We operate as an invoicing service on behalf of online stores and aim to ensure everything runs transparently and correctly. Please contact our customer service at [https://avarda.com/fi/asiakaspalvelu ], and we’ll be happy to look into this further.
Have a nice day!
Bought an item pretty much exactly a…
Bought an item pretty much exactly a year ago for 144€ ive missed maybe 3-4 payments max with a couple days and i have already paid probably close to 300-350€ and i still have 95€ left to pay, bullshit system.
November 17, 2025
Unprompted review
Reply from Avarda
Hi,
thank you for your review.
We’re sorry to hear this.
Since we can’t identify your case from the comment, we kindly ask you to contact our customer service.
We’ll be happy to go through your account and explain the charges to make sure everything is correct.
Have a good day!
Very kind staff
September 8, 2025
Reply from Avarda
Hello!
Thank you for your kind words.
Have a good day! 🌼
Unreasonable and robotic approach to payments
My experience with Avarda has been disappointing. Despite having made bulk payments towards my purchases, I kept receiving reminders about a small amount (8 €). Instead of reviewing the situation with common sense and acknowledging the larger payments already made, the response I got felt robotic and dismissive.
A company of this size should have systems — and customer service — capable of handling situations with fairness and reason, not rigidly demanding minor sums while ignoring the bigger picture. It’s frustrating to feel like you’re dealing with a machine rather than people who understand context.
I would advise others to be cautious: expect little flexibility and a very one-sided interpretation of “customer service.”
Update:
After posting this review, Avarda finally addressed my case and offered a partial resolution (discounted fees and early closure option). While I appreciate this, I remain disappointed that it required going public before being taken seriously. Customer service should have been proactive rather than reactive.
September 4, 2025
Unprompted review
Reply from Avarda
Hi,
Thank you for taking the time to leave a review. We definitely want to help you and sort this out. We’ve tried reaching out to you, but we’d be grateful if you could get back to us so we can find a way forward together.
Wishing you a great day! 🌼
Straight forward and easily dealt with.
July 16, 2025
Unprompted review
Reply from Avarda
Hi, and thank you for your feedback!
We're happy to hear everything went smoothly. If you need any further assistance, feel free to contact us.
Have a nice summer!
Reply from Avarda
Hi!
We appreciate your review – great to know you were satisfied with our service!
Take care! 🌿
I’ve never heard of them only by seeing…
I’ve never heard of them only by seeing on my bank account that they deducted 99kr I start googling them. Honestly still don’t know what are they and why they took my money when I never heard of them!?
January 20, 2025
Unprompted review
Reply from Avarda
Hi Mira!
Thank you for your feedback! It seems that you made a purchase through one of our partners, which is likely the reason for the charge on your account.
We are happy to assist you in finding out more about the purchase and what it relates to. Please feel free to contact our customer service, and we’ll be happy to help you further.
You are welcome to call us at +46 10 888 51 75.
We wish you a great day!🌷
Overall
Overall, my experience with Avarda has been mixed, but there are positives worth mentioning. While their website had some inconsistencies with payment details and caused confusion, I experienced a quick resolution when I accidentally paid a bill twice. The customer service was responsive in my case, as my inquiry was quickly addressed by a human agent after the chatbot couldn't assist. Although there were discrepancies between the email and web information, the refund process was straightforward. There is room for improvement, but they do handle some issues efficiently.
December 4, 2024
Unprompted review
Reply from Avarda
Hi Ventsislav!
Thank you for sharing your experience! We appreciate your feedback and are glad to hear that you received prompt assistance from our customer service when you encountered issues. We apologize for the inconsistencies you experienced with payment details and the confusion between the website and email information. We are continuously working to improve our systems to avoid such issues in the future and ensure a better experience for all our customers. Thank you for giving us the opportunity to resolve the situation, and we hope to provide you with an even better experience going forward!
We wish you a Merry Christmas!🎄
Nopea palvelu
Otin yhteyttä asiakaspalveluun. Sain vastauksen nopeasti ja homma hoitui heti.
October 31, 2024
Reply from Avarda
Hei Nea!
Kiitos mukavasta palautteestasi.
Kivaa loppuvuotta sinulle!
Dont order from moneta
Dont order from moneta, you will have to deal with these fraudsters then who dont even correct their mistakes.
November 21, 2024
Unprompted review
Reply from Avarda
Hei Janne!
Suosittelemme sinua olemaan yhteydessä Suomen Monetan asiakaspalveluun. He auttavat sinua tilaukseen liittyvissä ongelmissa.
Mikäli tarvitset apua tilauksen laskutukseen liittyen, niin autamme mielellämme.
Mukavaa alkanutta viikkoa!
Ystävällisin terveisin
Avarda
Reply from Avarda
Hi Heidi!
Thank you so much for your review.
Have a great day!🌸
Reply from Avarda
Hi Nickol!
We're glad to hear that you're satisfied with our service; thank you so much for your feedback.
Wishing you a wonderful autumn! 🍁☀️
I paid my bill twice by mistake
I paid my bill twice by mistake, after chatting with them I got my money back immediately.
August 30, 2024
Unprompted review
Reply from Avarda
Hi Mikael!
Thank you for your review, we are glad that you are satisfied with our service.
Have a great day!
Reply from Avarda
Hi Danisa!
Thank you very much for your review. We are glad that you are sharing your positive experience.
Have a great day!🌸🌞
Reply from Avarda
Hi Lilén!
Thank you so much for you review, we really appreciate it.
Have a wonderful day!🌞🌸
Reply from Avarda
Hi!
Thank you so much for your review, we appreciate it.
We wish you a nice day!
Reply from Avarda
Hi Mohamed!
Thank you very much for your review, We really appreciate it.
Have a wonderful summer!🌸🌞
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