Sync Reviews 

194
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the smooth user experience, helpful instructions, and straightforward setup process. Many people note that the temporary or permanent spoofer works effectively for bypassing long bans and getting back into their favorite online games. However, some customers also noted frustrating issues with customer service and denied refund requests. A few other people also felt that response times were extremely slow when seeking assistance for technical problems. Some reviewers were not happy with unexpected software bugs that occasionally caused serious computer malfunctions.

What people talk about most

Product

Reviewers highlight ambiguous experiences regarding the product. While many customers report that the spoofer... See more

Customer service

Users describe ambiguous interactions with customer service, marked by high disagreement. While many... See more

User experience

Customers had positive experiences with user experience, highlighting that the software is easy to use, fast,... See more

Response time

Customers consistently note ambiguous experiences with response time. Reviewers frequently report frustration... See more

Refund

People report negative experiences with refund policies, expressing widespread frustration and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely terrible customer service. I have spent 4 days of my life basically troubleshooting everything by myself. And by some miracle through Youtube videos because these guys are... See more

Company replied

Rated 4 out of 5 stars

High quality spoofer with very detailed guides to carry the user through the software seamlessly. I had a couple issues and support took a while to reply but I did get unbanned and I am thankful.

Rated 2 out of 5 stars

I used the permanent spoofer one time and it worked perfectly, took me a lot of time to set it up because I had some issue and the support was SUPER slow. Today I needed a re-spoof and once again r... See more

Rated 5 out of 5 stars

It is a very magnificent spoofer for real!! i just wish they could give us a 3-days free trial. i absolutely loved it cause i was able to play Fortnite again after being HWID banned for more than 2 mo... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

#1 permanent hwid (hardware-id) spoofer on the market, unbanning people since 2021. Get Sync, Get Unbanned.


Contact info

3.3

Average

TrustScore 3.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(194)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

“Bricks” PC

“Bricks” PC

Removed my windows activation. Clearly messed with some serious system files. Had to reinstall windows and reflash bios to get my PC working as expected again. Non existent support as explained by many others. Would highly believe this is also malware besides the issues of it messing with your critical windows files.

August 30, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Spoofer is advertising that it works…

Spoofer is advertising that it works for call of duty. However you will get hit with an attestation error as soon as you boot which makes 95% of playlists unavailable and raises eye brows at your account by the dev team. It’s been over a week since the employee admitted it doesn’t work and has not refunded me $40.00

August 10, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAM!

SCAM!
Money taken instantly, no message with code received, zero human responce from on-site support chat, redirects between website and discord for support chat, provided support email does not exist.

Also the positive reviews written here reak of the AI generated text.

August 9, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

It Removed My Windows 10
Deleted ALL the files
thank god ion got important files on the PC
its genuinely the worst scam i have seen

August 7, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Support is more less non existent with…

Support is more less non existent with only 1 person who deals with all tickets. Typical reply per message is 24-48 hours and that’s a response that doesn’t help resolve your issue in the slightest, it requires you to follow up with more questions due to the crap response which then is another 24-48 hour response. You’ll likely get your issue resolved in about 1-2 weeks (if you even get it resolved) They moved from discord support to web support because they can’t handle helping their paying customers through the bugs in their software. Would stay clear of them. Not to mention the driver they use for their temp spoofer has been detected for about 6 months with them not telling anyone and pretending it’s not; or blaming other components instead of accepting responsibility or pushing an update of a newer undetected driver. Terrible spoofer that actually use to be good. Pitty the owner is just enjoying everyone’s money too much and couldn’t be assed fixing their software as a job that’s been paid for by their customers already.

July 12, 2026
Unprompted review
Rated 3 out of 5 stars

Permanent spoof success, but a painful two week process.

If you want the meat and potatoes: The temporary spoofer works for a game or two, then you get kicked. Cleaning and respoofing helps for another game or so before it kicks again. I refunded that option.
I still wanted to play Fortnite, so I went with the permanent solution. Customer service was very slow. They eventually got it working, but the whole process took me a week and a half. If you want a quick spoof, you better hope you don’t run into issues you can’t troubleshoot yourself.
This isn’t something that can easily be done without some prior knowledge. Basic issues aside, I found myself really frustrated with the process.
First issue: Getting the instruction key for Fortnite. The loader didn’t include it even though there’s a tab to select your game. I had to message support right away. They sent a compatibility.exe to generate the key.
Next was creating the RAID array. The instructions are simple and work for many, but not me. I created the arrays fine, but when booting to install Windows the drivers wouldn’t load (“unable to load driver”). The system also kept getting stuck in the cleaning-up process. After no help from automated responses and no live agents online, I solved it myself: I installed Windows on a regular NTFS drive, used Rufus to create a new Win11 USB, downloaded the RAID drivers from my motherboard site, and used NTLite to pre-inject them. I also added the LAN drivers to the USB root. This let me create and recognize the RAID array during install.
Second issue: The compatibility checker said my system was eligible. Great. But the SYNC loader still didn’t spoof my baseboard or MAC address. After waiting a day or two for support, we discovered my motherboard’s LAN connector was incompatible. I bought the $15 one they recommended, disabled the onboard LAN, and that fixed the MAC address.
Last issue: The baseboard never spoofed on the initial run. This took several more days of slow back-and-forth messages (often 8+ hours between replies). The fix required downloading a bootloader to run before Windows. I also needed an extra USB drive, which was a minor but additional cost.
All in all, I was able to spoof my system, which is why I’m giving it three stars. The very slow customer service will turn most people away when they hit problems that aren’t quick to fix. Messaging for a Discord ID and waiting another eight hours is disheartening.
One more thing: I couldn’t access the sync.top website at the start. No matter what I tried, it gave protocol errors. If this happens to you, go into your router’s security settings and whitelist the site (and the loader). I had to create a custom profile and turn off online defense, adblocking, and content filtering.
Hope this helps someone. :')

July 12, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible customer serivce

Terrible customer serivce. I bought the permanent woofer thinking it would work on my pc turns out it doesnt. so i ask for a refund been egoed for 2 days now. Please fix this. I would like a refund i havent even got to use anything.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

lifetime buyer

I've bought this spoofer over a year ago and I can say the dev is super nice. I've tested this spoofer on fortnite and i can say that its fully undetected even from report bans (ive reported myself over 10 times on a brand new account to ensure this and if you follow the steps exactly you will be good).

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience! Customer service takes a day to respond with ONE sentence that is not helpful at all, and the spoofer itself does not work at all. Also the whole spoofer is detected I play for a day without any problems and then bans for 24 hours which turns into a 360 day ban during the day, already 3 accounts.

DON'T WASTE YOUR TIME OR MONEY ON POOR QUALITY AND SCAM OF SYNC. I have never experienced such poor customer service in my life.

0/10 I will never buy this crap again

June 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

peak

I got banned on Fortnite on my last pc and I got a spoofer i had to remove my files and do extra stuff but with sync i was able to click 1 button and boom I was back in my lovely reload ranked in Fortnite ngl I do recommend using it if u are banned for a long time like a year or perm

June 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look