Stitch Fix Reviews 

39,084
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 28,266 reviews, reviewers had a great experience with this company. Customers frequently praise the personalized styling service, noting that stylists are helpful and adept at selecting clothes that fit well and introduce new, loved styles. Many appreciate the convenience and seamless user experience, finding it a joyful and easy way to shop for quality products. The overall process, from virtual try-ons to easy returns and professional packaging, enhances confidence and broadens fashion horizons for many. However, some customers also noted concerns regarding pricing, with several finding items to be expensive or overpriced for the perceived quality. A few people also experienced issues with product quality, reporting clothes tearing or shrinking after only a few washes. Additionally, some reviewers were not happy with stylists not consistently matching their preferences, occasionally sending repetitive styles or items unsuitable for their age or climate.

What people talk about most

Product

Consumers find product to be positive, with many appreciating the convenience and quality of the clothing,... See more

Quality

Reviewers mention positive feedback about quality, with many consumers expressing satisfaction with the... See more

Staff

Clients share positive opinions on staff, with many reviewers praising their stylists for being helpful and... See more

User experience

People report positive experiences with user experience, finding it a convenient and enjoyable way to shop... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding prices reasonable and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like the option of virtually trying on clothing & even having SF coordinate some outfits for me. I’ve gotten very disappointed in clothing purchased from Amazon. The material gets almost imme... See more

Company replied

Rated 4 out of 5 stars

I love the clothes, but having to return them within 3 days has proven difficult for me especially because they keep delivering to my former address. I've tried to correct this to no avail. But I love... See more

Company replied

Rated 5 out of 5 stars

Great stylist! Jill always picks clothes I love that stretches my current style just enough! I request sustainable, made in USA and natural fibers and she does her best picking clothes that fits that... See more

Company replied

Rated 5 out of 5 stars

The stylist is extremely helpful and listen to my preferences. She has things that I probably would not picked that but I found incredibly beautiful. This fix is so much nicer than going into a depart... See more


Company details

  1. #64 of 116 best companies in Fashion Accessories Store
  2. #150 of 299 best companies in Clothing Store

Contact info

4.2

Great

TrustScore 4 out of 5

39K reviews

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4.2

All reviews

(39,084)

26,786 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very pleasantly surprised

I was very pleasantly surprised. I don't have time to shop much and tend to get the same old things. My stylist got me some cute pieces that are great for the season and are things I would likely never have found to pick out for myself. Nice fit and nice materials. Great to have someone else shopping for me to give me fresh ideas!

June 29, 2026
Rated 5 out of 5 stars

Great choices and colors

Great choices and colors. Didn’t keep much this time but was fun trying new clothes I wouldn’t pick for myself. Look forward to the next box

July 11, 2026
Rated 1 out of 5 stars

Everything was very plain

Everything was very plain. The jeans were large and ugly. You’ve advertised some cute outfits, but that was not what I received. We live in the south. I was sent 3 sweaters. Can’t use for a few months

July 18, 2026
Rated 5 out of 5 stars

It amazes me how the algorithm and…

It amazes me how the algorithm and style wizard figured out exactly what style I prefer, and then the stylist worked their magic and sent me a perfect box of clothes. The clearance and sale items are as good as any discount clothing store, except you may already have those branded items from a previous fit so you know the exact sizes and cuts to order. All in all this is a fantastic experience!

July 18, 2026
Rated 5 out of 5 stars

It is so nice to have items mailed to…

It is so nice to have items mailed to me. I dont know where to shop for clothing in stores or on line. Getting the right fit. Returns are a nightmare. Returns with stitch fit were so easy.
So far the clothing is a good quality.

July 18, 2026
Rated 3 out of 5 stars

The pieces were beautiful

The pieces were beautiful, but they weren’t in line with what I asked the stylist for. They were dressier than I expected as I asked for casual looks for my daughter starting college.

July 18, 2026
Rated 5 out of 5 stars

Life has it's challenges

3 out of 5 items were perfect! The remaining 2 were also great, but I had to return them ... fitting issues due to my recently broken/casted hand. I'm still a fan of the stylist!

July 18, 2026

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