Stack Reviews 

1,275
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sturdy plastic bins and the overall smooth delivery process, noting that it makes moving significantly easier and less stressful than dealing with traditional cardboard boxes. People deeply appreciate the helpful staff members, the clean containers, and the incredible convenience of having scheduled drop-offs and pickups right on time. However, some people mentioned issues regarding delivery communication and local scheduling. A small group of reviewers experienced unexpected delays, missing drivers, or a complete lack of updates concerning their drop-off and pick-up windows. These consumers felt frustrated when local teams failed to reach out proactively or manage arrival times effectively.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that these reusable bins are sturdy,... See more

Service

Customers had positive experiences with service, describing it as seamless, convenient, and a huge help... See more

Delivery service

People report positive experiences with delivery service, highlighting that bins and crates arrive on time... See more

User experience

Clients share positive opinions on user experience, highlighting how seamless and convenient the moving... See more

Staff

Consumers find staff to be exceptionally helpful, efficient, and polite during deliveries and pickups.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was very easy! From drop off to pick up, this experience was seamless. Really great alternative to traditional packing boxes. We were able to use and reuse throughout the moving process.

Rated 5 out of 5 stars

This took a major headache off my recent move. The boxes were delivered to one location and picked up at another. The crates were sturdy and the dollies helped out immensely. I'll never move using car... See more

Rated 5 out of 5 stars

Far superior to carboard boxes, more eco friendly(I think?), and protected our belongings on our move; you can definitely stack these pretty high and not worry about crushing your things. Pick up / d... See more

Rated 5 out of 5 stars

The website was easy to use. Setting up drop off and pick up was easy. The local contact was very friendly. Overall great customer service. The bins were a perfect size and weight capacity. I wish the... See more


Company details

  1. Moving and Storage Service
  2. Container Service
  3. Container Supplier
  4. Professional Organizer

About Stack

Written by the company

Stack eliminates the need to move with cardboard boxes by renting recycled plastic bins and dollies to you for the duration of your move. Cardboard boxes are a hassle to put together and discard, frequently damaged in transit, and harmful for the environment as over 900M boxes are wasted each year on residential moves alone. Stack combats this with a streamlined solution that will make your moving experience much easier:

Door-to-Door Delivery & Pick-Up: Stack's local team will drop off plastic boxes and dollies at your current address and pick-up the same boxes from your new residence at the conclusion of the move.

Safe: Stack boxes are sturdy and don't collapse on themselves like cardboard. Stack bins help to keep your valuables safe. Hassle

Free: Stack boxes are pre-assembled, extremely durable, and stackable. Your time and energy are important to us.

Cost-Effective: Stack rents plastic boxes to customers for cheaper than what you would otherwise spend on cardboard & supplies, without all of the hassle.

Eco-Friendly: Every Stack bin is made from recycled plastic, re-used for every move, and eliminates the enormous waste created in the moving industry by the use of cardboard.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,275)

390 reviews in the last 12 months

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Rated 5 out of 5 stars

This was my first time using Stack for my move and best decision I ever made.

This was my first time using Stack for my move and I highly recommend it!
It was easy to pack items up into the bins and the movers found it easier to load into truck since all boxes are uniform in size. Then to unpack since you have a deadline, all the boxes get unpack for pick up by the deadline you set. I had a short turn around time on purpose and I was unpacked and put away with two days of my move. Best decision I ever made. Thank you!

August 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Ordering these bins was the best…

Ordering these bins was the best decision ever! Drop-off and pick-up were seamless. Bins were clean and resistant! I would definitely recommend Stack to my friends and family.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Stack made my move super easy

Stack made my move super easy! Even the movers loved having the big grain crates to move! Delivered them to me on time so I could pack and then pick them up promptly on time as well. Just so much easier than getting cardboard boxes and taping them up and all that other stuff that makes moving hard. I would definitely use these guys again, and as a real estate broker, will recommend them to my clients. Highly recommend Stack.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

This is an incredible service

This is an incredible service! They are very efficient, kind & have great communication. The boxes were a huge help with our move! Not having to build up cardboard boxes & then figure out what to do with them post move was a huge relief.
I’d use this company time & time again for any move.

August 8, 2026
Unprompted review
Rated 2 out of 5 stars

Bins themselves 8 stars, service 0 stars

The bins themselves were great and were amazing for our move. This review is solely about the service provided with the bins. No one reached out before our drop off or pick up date, so absolutely no way to plan my workday around that. Drop off day of I did get a call giving me a delivery window, good thing I was working from home that day since the window was roughly 5 hours. Bins came to my front door for this drop off, with a 15 minute heads up. Still had stickers from the last move on them and they definitely were not sanitized. Pick up day comes and again no day before warning, I got another 5 hour delivery window, with a 5 minute warning before they got there with a request for me to bring them down to his truck in the parking garage. So I had to end my work call with a client and go and find this guy to bring the bins to him, he had my apartment number so not sure why this was necessary. We have elevators and ramps not a single stair would have been stepped on. Bins themselves 8 stars, service 0 stars.

August 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Great experience! Totes were less stressful than boxes, stack better and no worries about discarding boxes when done moving. The price is fair and service on point. The totes were delivered to my garage and picked up in another city after my move. Highly recommend this service.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars!!

My boyfriend found Stack on Facebook and decided to give it a try with our upcoming move since it seemed much easier than dealing with boxes. Communication was perfect! Crates were perfect! Everything was easy and not one hiccup with anything. Would highly recommend.

July 24, 2026
Unprompted review
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Rated 5 out of 5 stars

I don't leave reviews often

I don't leave reviews often, but Stack absolutely earned this one!

This was hands down the easiest move I've ever had. From the initial drop-off to the pickup after I unpacked, the entire process was seamless. I kept thinking, "Why didn't someone come up with this years ago?"

As someone who has worked in the multifamily industry for years and deals with move-ins and move-outs every day, I can honestly say this solves so many problems. No mountains of cardboard, no broken boxes, no tape, no hauling empty boxes to the compactor or recycling, and no waste. The boxes were sturdy, clean, easy to stack, and made packing and unpacking so much simpler.

The convenience alone is worth it, but the environmental benefit is a huge bonus. I recommend Stack to anyone who's moving, whether it's across town or just down the hall.

Huge shoutout to the Stack team for creating such a smart solution. You made moving so much less stressful!

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Didn't deliver & didn't communicate.

* Arranged to have boxes delivered on Monday. No-one showed up and no communication.
* Eventually they apologized and said they would be delivered on Tuesday, again, no-one showed up and nothing was communicated.

Save your money and go elsewhere they're a waste of time!

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Stacks change the moving game

I’ve completed my second major house move with Stacks and cannot imagine moving any other way. The process is smooth, the team is great, the bins are big and sturdy. I haven’t had a single broken item or issue. I cannot recommend Stacks enough.

July 24, 2026
Unprompted review
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Rated 5 out of 5 stars

I started packing my stuff in cardboard…

I started packing my stuff in cardboard boxes, but after discovering this service, I made the transition. This is such a brilliant concept. The crates are easy to pack and stackable. The only downside was that we needed to unpack them right away or else we would have to add a week to our agreement; however, maybe that is a benefit because if we had packed it all in cardboard boxes, those boxes would still be stacked in our new house and we would procrastinate. We will definitely use Stack for all future moves!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Love this company!

I was so excited to find this company. I hate taping up a million boxes and then having to break them all down, plus all of the waste. The plastic boxes are more rigid, so we packed a little less carefully than we would have with cardboard and everything arrived safely at the new house. Lastly, we had to keep the boxes for an extra week and modifying the dates and communicating with their team for questions could not have been easier. Really happy with this service and highly recommend to anyone wanting a less stressful move.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless

Seamless. Crates delivered and picked up as scheduled. Jorge was very efficient and pleasant to deal with. Took some of the stress out of the moving experience.

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

The bins make moving so much easier

The bins make moving so much easier! No need to buy cardboard and tape or deal with recycling process after the move. My move was clean and organized thanks to these bins! Love the rolling carts!

Super easy to set up. Great communication for pick up and drop off.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Never using cardboard again

I had a fantastic experience with Stack moving bins. Without a doubt, this has been the best method to move that I've ever used! Not only do they stack perfectly without collapsing like cardboard boxes would, but the shape and size is perfect for just about anything.

I used them for clothes that I kept on the hanger instead of wardrobe boxes (PERFECT), I used them for pantry items without needing to bag them, toiletries, kids toys...EVERYTHING.

My only gripes? They're heavy. Even while empty, much heavier than a cardboard box is. And the size that is such a huge advantage when packing, is exactly the width of a hallway once my hands are holding each side. What a terrible size to have chosen - this means my poor hands and elbows got bruised and banged up when walking through doorways, hallways, everywhere. Ouch. The final complaint is that the dollies are completely useless - I wanted to love them, and really wanted to use them to save my back, but with steps up a threshold and uneven driveways, they're just impossible to push along with the bins without tipping over or becoming completely stuck. If you're moving with elevators and long indoor hallways of an apartment, it makes more sense to use the dollies.

Aside from these small complaints, I seriously can't imagine using any other method to move again.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great idea!!

I recently decided to give Stack a try. I was moving from one apartment to another in Washington, DC. The crates were delivered as scheduled and were in great condition. I managed to fill all 15 crates which my moving company moved to the new apartment. I even used three of them a second time to clear out the final items from my refrigerator as well as other last minute type items. They totally met my expectations and made this one of my easiest moves ever!

I would definitely recommend using Stack versus using cardboard boxes which are aggravating (and occasionally painful to deal with). You don't have worry with recycling Stack and they pick them up at your new location when your move is complete and you get a full days to use them.

I promise you will be as pleased as I am with the experience!

July 20, 2026
Unprompted review

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