Bella jeans are my favourite, excellent poduct! This time the transportation to Finland to my home door took 8 days (21. - 29.7.), which is rather a long time. However, happy when the parcel arrived!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You can’t have better trousers than Robells. So many different models to choose between. Fantastic service from I order until I have my trousers only few days. I recommend this page and compan... See more
Company replied
I ordered two pairs of Marie jacquard trousers which are just the right size and a perfect fit - beautifully made. Everything arrived in the post as it should. The first time I tried ordering, ther... See more
Company replied
After the problems I experienced with the unclear Returns procedure, Robell contacted me and could not have been more helpful. Their reaction was courteous and professional. The trousers I sent back... See more
Company replied
Company details
Written by the company
ROBELL ist eine Marke, die über mehr als 30 Jahre Erfahrung in der Herstellung von Hosen mit bester Passform verfügt.
30 Tage Rücksendung
Written by the company
- Kostenlose Rücksendungen für alle Bestellungen
- Innerhalb von 30 Tagen nach Erhalt Ihres Pakets haben Sie die Möglichkeit, Ihre Ware zurückzusenden. Weiterlesen.
1-3 Tage Lieferung
Kostenlose Lieferung ab 69.95 EUR
Bei Robell stellen wir sicher, dass Ihr Paket noch am selben Tag oder so schnell wie möglich nach Ihrer Bestellung versendet wird.
Contact info
Alte Heerstrasse 2, 38644, Goslar, Germany
- +49 (0) 5321 551 816
- infode@robell.eu
- robellfashion.de
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ROBELL
Hello,
thank you for your positive review and kind words!
We really appreciate it and it's great to hear that you are this satisfied.
We look forward to your next order and wish you a wonderful day.
Best regards,
Julia Haarnagel
Reply from ROBELL
Hello, thank you very much for the positive review. We are very pleased that you are satisfied with our trousers. We wish you a wonderful day.
Kind regards,
Birgit Welzel
Reply from ROBELL
Good Morning, thank you very much for your positive feedback! We appreciate your kind words and are delighted that you had a great experience with us. We wish you a wonderful day.
Best regards,
Birgit Welzel
Bella jeans are my favourite
Bella jeans are my favourite, excellent poduct! This time the transportation to Finland to my home door took 8 days (21. - 29.7.), which is rather a long time. However, happy when the parcel arrived!
August 1, 2026
Reply from ROBELL
Hello, thank you very much for your positive feedback! We appreciate your kind words and are delighted that you had a great experience with us.
We apologize for the delay in the delivery of your last order. We are currently experiencing issues with the supplier, but are working to resolve the situation.
We wish you a wonderful day.
Kind regards,
Birgit Welzel
Reply from ROBELL
Hello,
thank you very much for your positive review and the kind words!
We really appreciate this, and it’s nice to hear that you are this satisfied.
We look forward to your next order and wish you a great day.
Best regards,
Julia Haarnagel
Trustworthy and fast !
June 30, 2026
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We really appreciate them, and it's nice to hear that you are this satisfied.
We look forward to your next order and wish you a great day.
Best regards,
Julia Haarnagel
excellent garment
excellent garment, very nice fit.
I enjoy all trousers from ROBELL!!
My only complaint is that ROBELL does not purchase to Greece.
June 24, 2026
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We really appreciate them, and it's nice to hear that you are this satisfied.
We will transfer the complaint and wish you a great day.
Best regards,
Julia Haarnagel
Great quality of trousers
Great quality of trousers! They fit pefectly as well. I received them very quickly.
June 19, 2026
Reply from ROBELL
Hello
Thank you very much for your positive review and kind words!
We really appreciate them, and it's nice to hear that you are this satisfied.
We look forward to your next order and wish you a great day.
Best regards,
Julia Haarnagel
ROBELL LENA TROUSERS
As usual I have nothing more to say than on previous occasions. Excellent product, value for money and a great service.
Thank you Robelle.
June 12, 2026
Reply from ROBELL
Hello Mrs. Cooper, thank you very much for your positive feedback! We appreciate your kind words and are delighted, that you had a great experience with us. We wish you a wonderful day.
Reply from ROBELL
Hi,
thank you very much for your positive feedback! We appreciate your kind words and are delighted that you had a great experience with us. We wish you a wonderful day.
On time delivery and fabulous product
May 6, 2026
Reply from ROBELL
Hello,
thank you very much for your positive review and the kind words!
We really appreciate this, and it is nice to hear that you are so satisfied.
We look forward to your next order and wish you a nice day.
Kind regards,
Julia Haarnagel
Impressed sizing is consistent.
Impressed sizing is consistent.
Efficient sending the items ordered
May 4, 2026
Reply from ROBELL
Hello,
thank you very much for your positive review and the kind words!
We really appreciate this, and it is nice to hear that you are so satisfied.
We look forward to your next order and wish you a nice day.
Kind regards,
Julia Haarnagel
Always great
April 27, 2026
Reply from ROBELL
Hello,
thank you very much for your positive review and the kind words!
We really appreciate this, and it is nice to hear that you are so satisfied.
We look forward to your next order and wish you a nice day.
Kind regards,
Julia Haarnagel
You can’t have better trousers than…
You can’t have better trousers than Robells.
So many different models to choose between.
Fantastic service from I order until I have my trousers only few days.
I recommend this page and company.
I am 100 % satisfied.
Marianne
April 27, 2026
Reply from ROBELL
Hello,
thank you very much for your positive review and the kind words!
We really appreciate this, and it is nice to hear that you are so satisfied.
We look forward to your next order and wish you a nice day.
Kind regards,
Julia Haarnagel
I ordered two trousers from Robell…
I ordered two trousers from Robell (#ROEN3088) on April 30 and received a confirmation that they would arrive within 2-4 working days. After that nothing happened and the parcel could not be traced through DHL.
I therefore contacted Robell on May 6 and they promised to renew the order. I today received a new message from DHL that it should arrive in 2-4 working days. I do hope that it will work properly this time!
April 30, 2026
Reply from ROBELL
Dear Mrs. Ekbo
Thank you for taking the time to give us your feedback.
We are sorry that we did not meet your expectations.
The new tracking CJ467427074DE says, that the package has already been registered at the Swedish export center.
We hope, that the package will arrive properly this time as well.
With the volume of packages, it can unfortunately happen that packages get lost or do not get through.
We therefore ask for your understanding.
For further questions you are very welcome to contact us over email again.
Thank you very much.
Your Robell Team
Second time I order trousers Robell
Second time I order trousers Robell
They fit perfectly well. Excellent quality
Quick delivery on time
April 27, 2026
Reply from ROBELL
Hello
Thank you so much for your positive review and kind words!
We truly appreciate it and are delighted to hear that you are so satisfied.
We look forward to your next order and wish you a wonderful day.
Sincerely,
Julia Haarnagel
The trousers are exactly as described…
The trousers are exactly as described and a perfect fit.
The delivery was prompt and within the announced time frame.
An easy and efficient purchase.
I recommend.
April 27, 2026
Reply from ROBELL
Hello
Thank you so much for your positive review and kind words!
We truly appreciate it and are delighted to hear that you are so satisfied.
We look forward to your next order and wish you a wonderful day.
Sincerely,
Julia Haarnagel
Your product is excellent
Your product is excellent. My order dated 3rd April had not arrived by today - 21st April. I went to a local branch of DHL who were very helpful and they told me the parcel was at a branch of DHL some 20 kms away. I went and collected the parcel. I realise this is not ROBELL but can something be done to ensure my orders are delivered to me on time - I had the same problem before but did not complain.
April 8, 2026
Reply from ROBELL
Hello
Thank you so much for your positive review and kind words for our products!
We truly appreciate them and are delighted to hear that you are so satisfied.
For the sending:
Normally you need to get a tracking for every order, where you can find information like these.
We will forward this problem anyway.
Next time you are very welcome to contact us, then we can find a solution.
We look forward to your next order and wish you a wonderful day.
Sincerely,
Julia Haarnagel
I like the trousers
I like the trousers. They are comfortable , easy to wash and look good.
The website is reasonably user friendly.
Delivery was good.
April 7, 2026
Reply from ROBELL
Hello
Thank you so much for your positive review and kind words!
We truly appreciate them and are delighted to hear that you are so satisfied.
We look forward to your next order and wish you a wonderful day.
Sincerely,
Julia Haarnagel
NO POCKETS in front though it says
NO POCKETS in front though it says i the mail that there are two pockets in front and two pockets at the back.
The fabric looks like velvet bot the label inside says cotton. What is it?
This is the 10th pair of Bella I bought from Robell. The best were the first made of 67 % cotton, 28 % polyester and 5 % elastan. 59418, EAC CH01 many years ago. Size 40 and that was many years ago.
I am a bit dissapointed but I will keep them because there is no label I can usefor returning the parcel.
Gertrud Ericson
March 31, 2026
Reply from ROBELL
Dear Gertrud Ericson
Thank you for taking the time to give us a review.
Unfortunately, this is what the description from your ordered trousers says:
Bella trousers are straight fit and made from stretchable corduroy, ensuring both style and comfort. With a wide elastic waistband and practical back pockets, you get a perfect fit and functionality. Ideal for a modern and comfortable look.
Wide elastic waistband
Stretchable corduroy
Back pockets
Full length
Medium waist
Faux fly and front pockets
So, the back and front pockets are described.
The 1-52560-5448- has the material: 28% Polyester, 5% Elastane, 67% Cotton, this is the Bella Jeans you are very welcome to order.
If you want to return the order and when the trousers are not worn, you are welcome to contact us over infode@robell.eu.
We are looking forward to your next order.
Your Robell-Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.