The company engages in unethical practice they have enrolled me in subscription without my permission have charged me 3 times $119.99 3 packets the return was never responed I have lost m... See more
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Company details
Written by the company
Resilia helps nonprofit organizations increase capacity and enable enterprises that deploy billions of dollars to scale impact.
Contact info
3014 Dauphine St, Ste H, 70117, New Orleans, United States
- 504-323-7597
- info@resilia.com
- resilia.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Avoid this company
Avoid this company. I've placed an order I've been scammed. They've taken my money and there's no further communication. Avoid avoid!!
got scammed then ignored by resilia
got added to a subscription without my consent. tried calling them directly but they don't answer. when they ask you to leave a detailed voice masseage they hang up before you can get more than a few words out
HOPEFULLY CANCELLED SUBSCRIPTION
I ORDERED AGED GARLIC TO TRY. AFTER READING THE EMAIL CONFIRMATION FOR THE SHIPPING, I NOTICED I WAS SUBSCRIBED, WHICH I DIDNT INTEND TO DO. I EMAILED RESILIA, NO RESPONSE. I LOOKED DEEP INTO THERE WEBSITE AND FOUND A PLACE TO UNSUBSCRIBE. I FOLLOWED THE STEPS, AND HOPEFULLY ITS CANCELLED. IT HAS BEEN 4 DAYS, AND I WAS SUPPOSED TO GET IT TODAY. I HAVE NOT. I CHECKED SHIPPING, (WHICH APPEARS TO BE FROM CHINA) AND ALL IS POSTED, IS LABEL PRINTED. NOT SURE IF I WILL GET IT. I HAD HIGH HOPES FOR THIS, BUT IT IS TURNING OUT TO BE A DISAPPOINTING EXPERIENCE.
They stole $58 from me and I still have no product, five emails and no response.
I wrote a negative review prior to this, but didn’t notice that there was a deadline that I had to respond to resilience’s reaction to my review. Listen, this company has $58 worth of my money told me on August 5 that my product was on its way and I never received the product and I’ve reached out to them including a response showing proof that I only got from Selia through trust pilot. They never emailed me directly to any of the five or six emails. I sent them wanting to know where my product was. Not one time have they reached out to me regarding this theft of my money and giving me zero product. There is no phone number to call them and they refused to answer me and they’ve got my money. I chose to go straight to the company instead of Amazon as a courtesy to support business. And I see their ads all the time online talking about how they have such a great product. I bought my first one on Amazon and have been taking it consistently and needed to have more so that I could continue the buildup. I requested it weeks before I was gonna run out and now I’m out and still out of the money as well and do not have a product. This is so frustrating.
If I could give zero I would
If I could give zero I would. They are not money back guarantee, I never even received a response from customer service. I reached out multiple times. I ordered the oregano and black seed oil supplement.
CANNOT CANCEL KEEPS COMING.....
CANNOT CANCEL KEEPS COMING...... DON'T BUY!!!
Totally over priced
Totally overpriced product. Overcharging; unresponsive when contacted. Don't throw away your money.
not a good customer service
The company engages in unethical practice they have enrolled me in subscription without my permission
have charged me 3 times $119.99 3 packets
the return was never responed I have lost money
first time for same item was 89.99 for 3 that have used is ok
overcharged is not good practrice for customer
anther order is sipped today
I ordered Resilia Aged Odorless Garlic
I ordered Resilia Aged Odorless Garlic. I thought it was a one time item. I did not intend for a subscription to be FORCED on me.
Tis month I got another two months of product. I tried to cancel and think I have been successful. It was not "hard" to cancel but cancellation did take effort.
I feel that this was a fraudulent action by this compnay.
I have used the product for two months and have not positive results to report. I also have no bad expereiences. It just wasn't effective to my experience.
This company no where while ordering…
This company no where while ordering says this is a subscription. Until you are billed the next month
The product doesn't work
The product doesn't work. I didnt even know that I was automatically subscribed. I had difficulty finding out how to unsubscribe. I don't know if it even worked. I have requested a refund even before it shipped but they delivered it anyway. No one has responded to my requests. The 'owner' sent me an email about not stopping because of price and offered me a 50% lifetime discount. I again had to explain the product sucks and doesn't work and I want a refund. Horrible customer service. Stay away from this rip off product and company.
This is a scam
This is a scam. They send you what is supposed to be a free 30 day trial. Then they keep sending you product and charging your credit card.
RESILIA FRAUD!
I woke up very early today and noticed an email from Resilia. They placed an order that I did not place. They immediately charged my PayPal account. I am now wasting my time trying to eliminate disorder. My review of this company would be -5 if possible I tried their product previously and it gave me indigestion. I can’t even use the product they sent me over a month ago why they placed the second order I have no idea I did not place it.
Do not order from this company. Total fraud. Wasting my time! What a hassle.
DO NOT ORDER FROM RESILIA!
They fraudulently placed an order on my PayPal account. Do not ever order from this company. The product gives me indigestion, and they fraudulently placed an order.
STAY AWAY FROM RESILIA!!
Disappointed first time customer
As a first time customer, it was very disappointing. First online they were posting that the product was 3/$20. That was a lie. Then when I ordered the buy 2 get a small storage jar free, the only thing I received was the jar. When contacting customer service, I kept getting the run around. Finally they shipped another order. Did I mention when I paid @ the end i didn't realize they had me automatically signed up for auto ship. You don't realize it until your payment goes through & they thank you for your order. Its safe to say I will never order from Resilla again. You really shouldn't take advantage of your customers like that. Shame on you.
credit card charged without my permission
I placed one order and a month later was charged again for another order and 1 month later the same thing happened. They turned my one-time order into a subscription without my permission. It took 3 very aggressive emails to them to get my money back.
Bad and over charging as shows on…
Bad and over charging as shows on website
No costumer serves on phone bean answered
Banned by the NFL? NOPE!
I have NOT ordered this product bc of the poor customer service issues I've seen online but, two points: IF you order it and they trick you into auto-ship (as some bad actors do) simply call your credit card company and DISPUTE the charges (fastest & easiest) plus cancel thru their website/email and 2) they claim the NFL has banned their "aged garlic" supp, BUTT that is not what Google says! #buyerbeware
Total SCAM!
First of all, the product did absolutely nothing. Oil of oregano is normally very strong and potent, but this product seemed so diluted that it had no noticeable effect whatsoever. In my opinion, it was a complete waste of money.
What was even more frustrating was trying to cancel the subscription. It took an incredible amount of time and effort, but I finally got it canceled. Then, a month later, I discovered they had charged my credit card another $79.99 anyway—even though the subscription had supposedly been canceled. They didn't even send another shipment; they simply took the money. I almost didn't notice the charge.
I contacted customer service again, and it was another long, frustrating process just to get my $79.99 refunded. After jumping through countless hoops, they finally claimed the refund was being processed, but as of this writing, I still haven't received it.
If the refund doesn't appear soon, I'll have no choice but to dispute the charge with my credit card company. Depending on what happens, I may even cancel my credit card and request a new card number to prevent any future unauthorized charges.
Based on my experience, I cannot recommend this company. The product didn't work, canceling the subscription was unnecessarily difficult, and I was charged after canceling. It has been an extremely frustrating experience from start to finish.
Resila said they sent my product..LIES
Resila said they sent my product...they lied...they charged me $35 but l never got the product
Do not not waste your money on this corrupt and scandalous co.
Still trying to stop monthly shipments…
Still trying to stop monthly shipments I didn't sign up for. Terrible service.
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