Rejuva Fresh Reviews 

1,295
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the equipment, noting excellent results for their patients and business growth, with many highlighting innovative, well-made, and reliably performing products. People also commend the exceptional customer service, finding staff responsive, helpful, and providing great support and training, alongside careful packaging and prompt service. However, some customers also noted issues with product reliability, experiencing machines that were not functioning as intended or required frequent replacement parts. A few also found customer service problematic when resolving these, citing instances of being asked to perform complex repairs themselves or facing denied returns for faulty equipment.

What people talk about most

Product

Customers consistently note positive experiences with product, often expressing excitement and satisfaction... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness and professional-grade... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as professional,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the support... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our weight loss patients love the Rejuva Fresh U-Shape 2. Semaglutide has been an amazing tool for them, but as we all know it causes them to lose muscle and a common problem is sagging glutes, arms... See more

Company replied

Rated 5 out of 5 stars

I debated between a used Candela Gentle Pro Series and a new Rejuva Fresh InviSmooth Diode Laser. Having used both in the past, I knew both were high quality with fast results. However, when I surve... See more

Company replied

Rated 5 out of 5 stars

We received the U Shape 2 from Rejuva Fresh about a month ago, and it has been a real game-changer for my business in terms of client satisfaction. Many are seeing noticeable fat loss and skin tighten... See more

Company replied

Rated 5 out of 5 stars

Ordered the Adonis 40k 6 in 1, for home use. Watched lots of videos on how to use. Installation was easy, thanks to rejuvafresh automatically sending Installation and how to use videos. The... See more

Company replied


Company details

  1. #5 of 81 best companies in Beauty Product Supplier
  2. #1 of 9 best companies in Beauty Salon
  3. #2 of 5 best companies in Day Spa
  4. #1 of 1 best companies in Fitness Center
  5. #3 of 149 best companies in Health and Beauty Shop
  6. #4 of 32 best companies in Wellness Center

Written by the company

💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,295)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast shipping and seems like quality…

fast shipping and seems like quality products.

July 16, 2026
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Jessica,

Thank you for the 5-star review.

We're glad your HYDRA Perfection MD™ - Professional Hydro Facial Machine 15D arrived quickly. When you're ready, please feel free to reach out so we can schedule your complimentary advanced comprehensive one-on-one training and help you confidently perform treatments and get the most out of your new machine.

If you ever need anything else, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

We're happy with the results

We're happy with the results from we've been getting with the CaviTone Legacy machine from Rejuva Fresh! By combining advanced non-invasive technologies, the machine optimizes adipose reduction, skin tightening and muscle conditioning, ensuring our clients achieve transformative outcomes without compromising on comfort. Highly recommend.

June 23, 2026
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Reply from Rejuva Fresh

Hi Soheila,

Thank you for the 5-star review.

We're so glad to hear your CaviTONE™ LEGACY has become a valuable part of your practice. It's wonderful to know it's helping you deliver great results for your clients. If you ever need marketing materials or any additional support, we're always happy to help.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

Adonis 30K 9 in 1

I received my Adonis 30K 9 in 1 machine today and can’t wait to use it! I love how you can get free certification training on the website also!

July 8, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi Valerie,

Thank you for the 5-star review.

We're excited for you to get started with your new cavitation machine! We also look forward to helping you through your complimentary certification training and supporting you every step of the way.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

I recently purchased the Hydra…

I recently purchased the Hydra Perfection MD for my new spa SkinChi Aesthetics, and I couldn't be happier with my decision. Before writing a review, I wanted to wait until I had some real experience with the machine, but I felt their customer service deserved recognition right away.
Their team has been amazing from the start. They always respond quickly and are incredibly helpful whenever I have a question or concern. Every interaction has been professional, friendly, and supportive, which gave me confidence in my purchase.
I'm so glad I chose Hydra Perfection MD over the other options I was considering. Excellent customer service is just as important as the equipment itself, and they have truly exceeded my expectations. I'm excited to continue using the Hydra Perfection MD with my clients and look forward to doing more business with them in the future. Highly recommend!

June 1, 2026
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Reply from Rejuva Fresh

Hi Chi,

Thank you for the 5-star review.

We truly appreciate you taking the time to share your experience. It means a lot that you chose the HYDRA Perfection MD™ for SkinChi Aesthetics, and we're grateful for your kind words about our team. Providing responsive support is something we work hard to deliver.

We're excited to be part of your journey and look forward to supporting you as your business grows. If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

Quick and easy ordering.

Quick and easy ordering. Fast char response.

July 1, 2026
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Reply from Rejuva Fresh

Hi Essential Esthetics,

Thank you for the 5-star review.

We're glad the ordering process was smooth and that our team was able to respond quickly. We hope you enjoy your new Elite Smooth™ Portable Diode Laser Hair Removal Machine, and we're excited to be part of your journey.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

Good customer service and support

The product came in a nice sturdy box, everything was organized and communication with the company has been great. They are very supportive.

June 30, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi Holly,

Thank you for the 5-star review.

We're happy to hear everything arrived in good condition and that you've had a positive experience with our team. Thank you for taking the time to share your feedback. It means a lot to us.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

The easiest customer service to work with !!!

Working with Rejuva fresh has been so easy and effortless. I manage, work and own my aesthetics clinic and I started with their devices which work exceptionally well.
I’ve had a few bumps a long the way with some parts but a simple text to Kevin is all it takes and he asks questions and talks to their engineering team and comes up with the solution and within a few a days, new parts with detailed videos are in my inbox!
When the process is so simple to get help, I don’t see a reason to consider other companies.
Products work great and my patients see true results.
I appreciate the customer service and the products they have!

April 6, 2026
Unprompted review
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Reply from Rejuva Fresh

Hi Tulsi,

Thank you for the 5-star review.

We really appreciate you taking the time to share your experience. It's great to hear that our team, especially Kevin, has been able to make the support process straightforward and help keep your clinic running smoothly. We'll be sure to pass along your kind words to him.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

Rejuva Fresh U-Shape 2

Our weight loss patients love the Rejuva Fresh U-Shape 2. Semaglutide has been an amazing tool for them, but as we all know it causes them to lose muscle and a common problem is sagging glutes, arms, chin, etc.

After doing even the first treatment with our U-Shape 2 Machine, they finally feel confident and excited to wear shorts, bikinis, etc. Very effective equipment!

June 23, 2026
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Reply from Rejuva Fresh

Hi Darnella,

Thank you for the 5-star review.

We appreciate you sharing your experience with the Rejuva Fresh U-Shape 2. It's great to hear the machine has become a valuable addition to your weight loss program and that your patients have been happy with the treatments.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 4 out of 5 stars

Eris 9-in-1

Love the machine and the potential for revenue. I think the training could be better. It seemed rushed and not very thorough. I learned more from You Tube videos.

April 7, 2026
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Reply from Rejuva Fresh

Hi AMarshall,

Thank you for taking the time to share your feedback. We're glad to hear you're happy with your Eris® 9-in-1 and the opportunities it brings to your practice.

We also appreciate your comments regarding the training. That's not the experience we want our customers to have, and a member of our team will be reaching out to arrange additional training and make sure all of your questions are fully addressed. Thank you for helping us improve.

Rated 5 out of 5 stars

Rejuva Fresh is a good U.S supplier in…

Rejuva Fresh is a good U.S supplier in my experience, especially if you're looking for powerful devices and certifications to support them.

June 18, 2026
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Reply from Rejuva Fresh

Hi Annie,

Thank you for your kind words! We sincerely appreciate you taking the time to share your experience. It's great to hear that you've been happy with both the equipment and the supporting documentation available for your business.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Thank you again for the 5-star review!

Rated 5 out of 5 stars

Absolutely great and personable…

Absolutely great and personable customer service and the guidance in finding the perfect product means I'll definitely be looking forward to my next equipment purchase from them!

June 19, 2026
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Reply from Rejuva Fresh

Hi Joshua,

Thank you for the 5-star review.

We're glad we could help you find the right fit for your needs and make the process a positive one. It means a lot to hear that you're already looking forward to your next equipment purchase with us.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Thank you again for your 5 star rating!

Rated 5 out of 5 stars

The best decision for my business!

I debated between a used Candela Gentle Pro Series and a new Rejuva Fresh InviSmooth Diode Laser. Having used both in the past, I knew both were high quality with fast results. However, when I surveyed my clients, 75% chose Rejuva Fresh InviSmooth for its virtually painless treatments.

So, I bought the machine, and it's going great! The ROI is significantly better than older, traditional brands, and the Rejuva Fresh team provides great support.

June 13, 2026
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Reply from Rejuva Fresh

Hi Alquillah,

Thank you for the 5-star review! We're glad to hear your InviSmooth Diode Laser has been a great addition to your business and that your clients have been happy with the treatments.

We truly appreciate you sharing your feedback and your kind words about our team. If you ever need anything, we're always here to help.

Rated 5 out of 5 stars

Highly recommend

I absolutely love Rejuva Fresh, the amazing people, and their cutting-edge machines! We recently invested in the HYDRA Perfection MD 15D, and we are completely obsessed. For me, the standout feature is how it reminds me of the classic HydraFacial MD - it has the same fantastic medical-grade vortex fusion, but it goes even further by offering much more versatility in the form of additional modalities. My patients are absolutely delighted with the results! Furthermore, Rejuva Fresh is an amazing business partner. Their staff takes care of all your needs seamlessly, providing top-notch training and support. Highly recommend!

June 13, 2026
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Reply from Rejuva Fresh

Hi Juana,

Thank you for the 5-star review. It's wonderful to hear that the HYDRA Perfection MD™ 15D has been such a great addition to your practice and that your patients have been happy with the results.

We truly appreciate your kind words about our team and your trust in Rejuva Fresh. If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 4 out of 5 stars

The machine is good

The machine is good, I had an issue with one component (it didn't work) but they were really responsive and sent another one right away. Every time I needed something, they responded so I'm happy about that. I think it was a good purchase. So far, I'm happy with it.

May 9, 2026
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Reply from Rejuva Fresh

Hi Dana, thank you for taking the time to share your experience.

It's great to hear you're happy with the machine overall and think it was a smart investment for your practice. We're also glad we were able to get the replacement component out to you quickly and provide the support you needed.

If there is ever anything we can do to help your business flourish, just let us know! You can always reach to our team at hello@rejuvafresh.com or call us at 1-888-436-3120. Thanks again for your feedback, and for choosing Rejuva Fresh.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. Great communication

June 10, 2026
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Reply from Rejuva Fresh

Hi Luis,

Thank you for the 5-star review.

We're glad the process was smooth and that the communication met your expectations. We appreciate you choosing the Eris® Lipo Cavitation Machine 6 in 1 Professional and taking the time to share your experience.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

Amazing staff

The process of ordering to delivery was great. Staff is patient and helpful. I felt comfortable installing the machine with videos provided. If I have any questions , the trainer is prompt to reply and help.

July 9, 2025
Unprompted review
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Reply from Rejuva Fresh

Hi Supriya,

We're glad the process felt smooth from ordering through delivery and that the videos helped you get comfortable with your Elite Smooth™ Android Triple Wave Diode Laser. It's also great to hear our training team has been responsive whenever you've needed assistance.

Please feel free to message your dedicated trainer anytime if you have questions about treatment protocols, machine settings, treatment planning, or getting the most out of your system.

If you need anything else, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Thank you again for the 5-star review!

Rated 5 out of 5 stars

I love the service and the machines

I love the service and the machines. My second purchase.

May 27, 2026
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Reply from Rejuva Fresh

Hi Jennifer,

Thank you for the 5-star review.

We're grateful for your continued trust in Rejuva Fresh and are honored that you chose us again for your second purchase. It's wonderful to hear that you've been happy with both the service and the machines, including your Myriad™ Desktop 4 in 1 Multifunction Laser with ND YAG + SHR + E-Light + RF.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Rated 5 out of 5 stars

Great delivery service

Great delivery service! So excited to use this awesome machine.

June 2, 2026
Unprompted review
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Leann,

We're excited for you as you get started with your new machine. Thank you for taking a moment to share your experience.

If you ever need anything, please feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120. We're always here to help.

Thank you again for the 5-star review.

Rated 1 out of 5 stars

Feels Like a SCAM — Cheap China Machine, Leaking Handle, No Suction

I recently bought the HYDRA Perfection MD from Rejuva Fresh, and honestly I’m really upset. I’m not usually the type to leave a bad review, but this machine has been a huge disappointment. The hydro handle keeps leaking water during treatment, and the suction basically does not work at all. I tried reconnecting everything, checking the tubes, and adjusting the settings, but nothing fixed it. I finally had someone come take a look at the machine, and after opening it up, we found that the parts inside were made in China. That is not what I expected at all based on how this machine is advertised. They make it sound like it is USA quality or imported from Germany and Japan, but what I saw inside looked like China-made parts. If I wanted that, I could have bought a similar machine directly from China for much cheaper. I paid more because I expected a professional, high-quality spa machine, but what I got was a leaking hydro handle, no real suction, and parts that do not match the premium image they are selling. For the price, this feels like a scam to me. Very disappointed, and I would not recommend this machine based on my experience.

May 28, 2026
Unprompted review
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Reply from Rejuva Fresh

Confirmed to be a fake review

After a thorough investigation, including correspondence with the reviewer, we have determined that this review is entirely fake and does not reflect any genuine customer experience. Our findings also indicate that this post was commissioned by Canta Esthetic—a Chinese trading company known for drop-shipping the same knock-off devices found on Alibaba for much cheaper—all in an attempt to mislead the public.

While we are equipped to flag this review for removal, we have made the deliberate decision to keep it visible to the public. We totally expect the reviewer will publicly deny that the review is fake. However, we believe it is essential for our potential customers to be fully informed about the paid fake reviews and deceptive marketing tactics that some companies utilize in our industry.

Rated 1 out of 5 stars

Dishonest

Dishonest, false advertising, false marketing.

June 3, 2026
Unprompted review
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Reply from Rejuva Fresh

Confirmed to be a fake review

After a thorough investigation, we have determined that this review is entirely fake and does not reflect any genuine customer experience. Our analyses also indicate that this post was commissioned by Canta Esthetic—a Chinese trading company known for drop-shipping the same knock-off devices found on Alibaba for much cheaper—all in an attempt to mislead the public.

While we could flag this review for removal, we have made the deliberate decision to keep it visible to the public. We totally expect the reviewer will publicly deny that the review is fake. However, we believe it is essential for our potential customers to be fully informed about the paid, fake reviews and deceptive marketing tactics that some companies utilize in our industry.

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