My first time ordering from Run North West but won’t be the last. Got a great deal on a pair of Novablasts. They were delivered really quickly, no issues whatsoever and as other customers have stated,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From ordering to receiving was a perfect seamless experience. Hoka Bondi 9s are fabulous, just exactly what I never knew I needed. Delivery in less than 2 days. So much less money than other online st... See more
Company replied
Really simple process, ordered from the website, my trainers arrived the next day. The handwritten note was a lovely touch and who doesn't love a wee packet of love hearts (which was added in the... See more
Company replied
Wow! Excellent service! I placed my order on line and realised I’d picked the wrong size trainer. I emailed the team and within an hour i received a reply saying my order had been amended. My tr... See more
Company replied
Company details
Written by the company
Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
5.0
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing trainers
Amazing trainers, true to size, plenty of room in toe box, really comfortable, best company with the best discounts and fast delivery.
July 15, 2026
Excellent service
I ordered my new watch on Friday afternoon and it arrived Saturday morning incredible service and I didn’t even have to pay for the delivery.
July 16, 2026
Altra Escalante 4
Ordered some Altra Escalante 4s on sale. Arrived next day as promised and they fit great. They threw in some love hearts and a hand written note of appreciation. Awesome company, I'll check them out again when I need more running gear.
July 16, 2026
Great service
June 26, 2026
Great Service
Great pair of Brooks Ghost 17 at a very competitive price. Quick delivery, would definitely use again.
July 16, 2026
A good company to buy from.
Item selling at a good price and delivered free of charge within 24 hours that is what I call ‘service’. I would definitely buy from Run North West again.
July 16, 2026
Best pricing - good availability
Best pricing on a (Vomero 18 plus), good selection of stock, colours, sizes. Deliveredn next day. Top quality.
July 16, 2026
Highly recommend this company
Fabulous customer service. I ordered the wrong size and they replied to my email really quickly and amended the order. No hassle at all. Product then arrived less than 48 hours after ordering. Will definitely use this company again.
July 23, 2026
Unprompted review
Placing the order was easy and straight…
Placing the order was easy and straight forward. Delivery was on time. I was happy with my shoes. Will definitely order from Run North West again
July 16, 2026
I wasn’t sure what I was buying
I wasn’t sure what I was buying, it was a birthday gift for adult son, his description was vague. I ordered full of apprehension!
Shouldn’t have worried, it arrived quickly & son is (unusually) thrilled. He described it as perfect & almost didn’t realise he was wearing it during his run!
I might even buy one for myself!
July 15, 2026
Fastest service
Fastest service , free shipping to Northern Ireland , very good good customer service and amazing variety of products , my favourite running shop so far 🙏
June 26, 2026
Really nice service and the hand…
Really nice service and the hand written cards are always a good touch.
July 16, 2026
Staff had great knowledge & found the…
Staff had great knowledge & found the right product for me 👍👍👍👍
July 16, 2026
Amazing first time experince buying from these guys
Amazing first time ever using there site and coudent be more inpressed :).
Ordered around half 2 in afternoon was at my door half 9 the next morning with a personal hand written note and some sweets inside the box with my new vomero pink plus running shoes 55 pound more cheaper than anywhere else.
Will defo use again when needed.
July 16, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.