CUSTOMER CARE AND SERVICE WAS GREAT . WHILE MY SITUATION COULD NOT BE HELPED AND I DROVE A LONG WAY , I WOULD NOT HESITATE TO GO BACK OR RECOMMEND THEM
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our mechanic found that the computer in our 1998 Chrysler Sebring Convertible needed replacement. Found 3 companies online and decided on ProTech after reading the reviews and speaking with Chris. Th... See more
My experience with Pro Tech Auto Systems was excellent. They're professional as well as the equipment that they rebuild. I was impressed especially at the knowledgeable aspect of auto systems that... See more
ProTech had the best price by far (a few hundred dollars in some cases) for the PCM I needed for my Ford Explorer, and ProTech offered a fast delivery option. BTW, my Explorer had the oxygen sensor he... See more
Company details
- #24 of 77 best companies in Auto Parts Store
- #32 of 89 best companies in Car Accessories Store
Information provided by various external sources
Repair, reprogram or replace your car computer fast, any make and model. Call now to speak to a specialist that can answer all your auto computer questions.
Contact info
3296 NE 11TH AVE, 33334, OAKLAND PARK, United States
- 1-877-764-5402
- protechecu@gmail.com
- protechautosystems.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't deliver what was agreed on
Didn't deliver what was agreed on, didn't communicate well with my email, definitely a trust issue here and want use this firm ever again.
Being the first time I`ve had to…
Being the first time I`ve had to replace a PCM module in a vehicle, which by the way , Dodge quit making it for my model vehicle. Protech was very timely with preparing and shipping the new module.
When I called to verify that they would be able to handle my needs, they were able to simply explain what was needed and would need to be done on my end (which was extremely simple).
% minutes after opening the hood on my truck, I was closing the hood and back on the road withoit the annoying dash lights popping on 3 minutes later
The turnaround time was just awesome,
The turnaround time was just awesome,
I have not even got the truck back in the shop.
Iam very HAPPY thank you
Looked everywhere
Could not find an ecm for my son’s truck anywhere. Glad I came across pro tech. Right part. Quick shipping. Problem solved.
Communication was excellent
Communication was excellent. Product worked as it should. Product was delivered before expected.
2002 Dodge Durango PCM
2002 Dodge Durango PCM, works perfectly, shipping was very fast.
Great people
Great people, fast shipping, 2nd time dealing with protech and I will continue to do so. Have dealt with several other companies and these guys have been the best by far. Thanks for the solid products!
Very good quality on product received.
Protech is a good resource that came through
Chris answered the phone and answered questions with knowledge. Received my PCM in good bubble wrapping by UPS, and was installed without issue. So far so good. Pcm is in learning mode now for a 2005 f350 6.0. I did notice right off the shifting timing changed for the better. Hoping it will restore better MPG and healthy operation.
Thanks Protech for what you do. A+
Don’t waste time with other companies. Start with ProTech!
Anymore, Amazon sets the standard for keeping you informed about an order. I was very happy with ProTech. I had to call in my order and I immediately got a live person to help me. After getting all the information on Monday afternoon, I got my tracking info an hour later and my PCM on Saturday. Everything started working right away. All the gauges were accurate and the tranny came out of limp mode and went through all the gears. I am very happy with the service and price from ProTech!
PCM worked great
PCM worked great. I had great feedback and was contacted by them to ensure I was aware of the process. Great service. Definitely would recommend.
Reassurance
We put the order in and within a days we got called to verify part numbers. Got the new board a few days later and it worked great.
Plug and play
Plug and play. Received order quickly. Worked great so for. Thanks guys.
Chris was STELLAR
Chris was STELLAR
Chris helped me on the phone and his customer service is amazing.
Great service and great product
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.