Pretto Reviews 

16,296
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Would 100% recommend Laurent, our Pretto expert, for your project, he has been (and still is) amazing! We had quite a special file (with two non-French buyers) but he knew from the beginning exactly h... See more

Rated 5 out of 5 stars

Laurent has been absolutely incredible in helping us secure our home loan. Since my husband and I are not French and speak very little french, his excellent communication made a world of difference.... See more

Rated 5 out of 5 stars

To date, Thomas has provided truly outstanding support. He is both quick and efficient, consistently offering clear recommendations and insightful advice that make decision-making much easier. His... See more

Rated 5 out of 5 stars

We could not have executed our French dream home purchase without Charlotte. Her ability to handle the special restrictions of American clients was paramount to our journey. Charlotte's native l... See more

Company details

  1. Finance Broker
  2. Mortgage Broker
  3. Property Investment

Written by the company

Comparez en ligne en 3 minutes les meilleurs taux immobilier que les banques offriront pour votre dossier. Décrochez votre prêt immobilier avec un courtier expert Pretto !

Pretto s'engage

Written by the company

Trouver le meilleur prêt immobilier n'a jamais été aussi simple
Mettez les banques en concurrence, sans vous déplacer. Profitez de l'accompagnement d'un expert du crédit immobilier, et concentrez-vous sur l'essentiel.
Rapide, transparent, impartial
Un comparateur des banques accessibles 24h/24, 7j/7 et des conseillers réactifs et transparents sur leur négociation avec les banques.
Un service sans engagement
Vous ne payez Pretto qu'à la signature de votre prêt.

Contact info

Simulez votre prêt immobilier

Découvrez votre capacité d'emprunt et votre taux en moins de 3 minutes

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(16,296)

3,025 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear process, clear communication, effective results.

We worked with Mehdi, and he was incredibly helpful from start to finish. He was clear in his communication through the process, his sage advice and suggestions were useful and based on what works, and he was always quickly responsive to queries. We felt reassured that the process was going to plan while working with Mehdi.

Pretto's electronic interface was also simple to use and completely clear, and you felt more in control of the process than working with forms sent back and forth like other brokers. It also felt faster to achieve the result, but obviously I cannot validate that observation. We are overall very pleased with Pretto and Mehdi!

June 16, 2025
Rated 5 out of 5 stars

My broker is outstanding!

My broker, Medhi Senhaji-Rhazi, is fantastic. It's been a really easy process because he's been proactive with everything and communicates clearly where we're at. Also, as an anglophone, it's been helpful to have an advisory who can communicate with me during this complex process.

June 10, 2025
Rated 5 out of 5 stars

Recommend it 100%

Mehdi was exceptionally professional and consistently available around the clock. I personally didn’t have to spend any time comparing mortgage or insurance offers—Mehdi took care of everything. He pre-screened the options, negotiated terms, and followed up diligently with the banks to ensure a smooth and seamless execution. His support was truly invaluable.

June 10, 2025
Rated 5 out of 5 stars

Smooth, Supportive, and Stress-Free

We came across Pretto while searching for a French, English-speaking broker who could make the process smoother—not more complicated—when it came to communication. Thomas from Pretto exceeded our expectations. He was/ is responsive, positive, and highly efficient throughout the entire journey.

From uploading documents to receiving timely feedback and discussing next steps, we always felt well-supported and in good hands. The experience was/ is seamless, and we truly appreciated the clarity and care Thomas brought to every step. Merciiiii

May 22, 2025
Rated 5 out of 5 stars

The entire process with Pretto was just fantastic!

The entire process with Pretto was incredibly smooth—from the very first meeting all the way to the final steps, everything was just perfect. A special thank you goes to Cyril Palvadeau, who was always there when I needed support. He was not only extremely helpful, reliable, and quick to respond, but also genuinely kind and pleasant to work with. Every meeting with him had just the right amount of professionalism and fun.

I truly couldn't have done this without Cyril's help. You’re all doing a fantastic job—keep up the great work! And Cyril, you are simply world-class. Thank you so much for your outstanding support. It's deeply valued and truly appreciated. It would be an absolute pleasure to recommend Pretto to anyone in my circle.
Thank you!!!

April 15, 2025
Rated 5 out of 5 stars

Highly professional

Mehdi at Pretto helped us get our first mortgage in France. He took the time to explain everything to us and support us through the process. He got us a much quicker response than we were able to through the bank and at a much better rate. Highly recommended.

March 14, 2025
Rated 5 out of 5 stars

Very responsive, great understanding of complex situations

Constant helped me through all the steps and thanks to him, I got a loan far quicker than if I had done the steps myself. He also got me a loan with terms that I never imagined that I could ever get in France. If you pass through Pretto, I hope you end up with Constant.
I will be recommending him to other people in the future.

March 14, 2025
Rated 5 out of 5 stars

Immensely helpful

I don't speak french and having someone that spoke english to help me through an already highstakes and stressful procedure was invaluable. Thanks to our broker we managed to put down an offer on the house we wanted before the other people interested and got it. Without her we would have certainly been late as it would have taken us double the time just to get an appointment with a bank to get the documents needed.
She was always patient and quick to respond to our emails and questions.
We also encountered various problems and having her on our side, knowing we could trust her, was priceless

February 26, 2025
Rated 5 out of 5 stars

Friendly and helpful

The broker spoke english, which was incredibly helpful as my wife doesn't speak french. We needed help navigating moving to a new country and our broker was patient and worked hard to help us. Without them we wouldn't have been able to buy our house.

February 26, 2025
Rated 1 out of 5 stars

An unexpected disappointment

Despite the positive reviews it seemed our agent was unprepared for the interview which lasted five minutes. I find it hard to understand how Pretto is a resource for expats when we were told there was zero chance of approval because we are only on a VLS-TS visa. I took the time to carefully assemble the dossier, the web site advised we were fundable, and our immigration status was fully disclosed. I understand it is a tough market for expats but the finances were there, it just felt like we were not worth any effort whatsoever.

February 14, 2025
Unprompted review
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Reply from Pretto

17/02
Hello,

We are sorry that our exchange disappointed you.

It turns out that your visa is temporary. Therefore, French banks have no visibility on the sustainability of your situation.
This is why we are unable to support you, as we have explained.

In the simulation, you indicated that you had a long-term residence permit, which is why you appeared eligible for financing.
We are sorry if this may have given you false hope.

As your broker explained, your income alone will not be enough to reassure the banks for this type of project. For such a project, banks seek reassurance not about your standard of living but rather about the likelihood that you will remain in France.

We regret that we cannot assist you with your project.

Best regards,


Pretto team

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