Pretto Reviews 

16,296
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Would 100% recommend Laurent, our Pretto expert, for your project, he has been (and still is) amazing! We had quite a special file (with two non-French buyers) but he knew from the beginning exactly h... See more

Rated 5 out of 5 stars

Laurent has been absolutely incredible in helping us secure our home loan. Since my husband and I are not French and speak very little french, his excellent communication made a world of difference.... See more

Rated 5 out of 5 stars

To date, Thomas has provided truly outstanding support. He is both quick and efficient, consistently offering clear recommendations and insightful advice that make decision-making much easier. His... See more

Rated 5 out of 5 stars

We could not have executed our French dream home purchase without Charlotte. Her ability to handle the special restrictions of American clients was paramount to our journey. Charlotte's native l... See more

Company details

  1. Finance Broker
  2. Mortgage Broker
  3. Property Investment

Written by the company

Comparez en ligne en 3 minutes les meilleurs taux immobilier que les banques offriront pour votre dossier. Décrochez votre prêt immobilier avec un courtier expert Pretto !

Pretto s'engage

Written by the company

Trouver le meilleur prêt immobilier n'a jamais été aussi simple
Mettez les banques en concurrence, sans vous déplacer. Profitez de l'accompagnement d'un expert du crédit immobilier, et concentrez-vous sur l'essentiel.
Rapide, transparent, impartial
Un comparateur des banques accessibles 24h/24, 7j/7 et des conseillers réactifs et transparents sur leur négociation avec les banques.
Un service sans engagement
Vous ne payez Pretto qu'à la signature de votre prêt.

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4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(16,296)

3,025 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Support and Outstanding Service from Thomas

To date, Thomas has provided truly outstanding support. He is both quick and efficient, consistently offering clear recommendations and insightful advice that make decision-making much easier.
His approach is highly customer-oriented, and he demonstrates great transparency in all his interactions. What really sets him apart is his ability to share honest, practical, and valuable opinions that help identify and choose the best options.
As a foreigner, his support has been especially important to me... without his guidance, I would have incurred significant additional costs.
Thank you, Thomas, for your excellent service and dedication!

June 30, 2026
Rated 5 out of 5 stars

Best of the best

Best of the best

Very smooth process from A to Z, Louise is amazing always answering calls.

I can only recommend her
Thank you again

June 25, 2026
Rated 5 out of 5 stars

100% recommend

Would 100% recommend Laurent, our Pretto expert, for your project, he has been (and still is) amazing! We had quite a special file (with two non-French buyers) but he knew from the beginning exactly how to proceed with our profiles and got us a very competitive offer - and with that, our dream house!

June 24, 2026
Rated 5 out of 5 stars

Laurent is your guy!

Laurent has been absolutely incredible in helping us secure our home loan. Since my husband and I are not French and speak very little french, his excellent communication made a world of difference. He knew exactly how to handle our 'exotic' file with all the right strategies.
Throughout the process, Laurent was highly professional, approachable and kept us constantly updated. His confidence completely put us at ease (and trust me it is a stressful process). When our first bank application got rejected (due to the bank's own criteria), Laurent didn't give up and reassured us. He managed to secure an offer from another bank thanks to his hard work and dedication. Even when he went on holiday, he ensured a smooth handover to a colleague so we were never left in the dark.
We are so grateful for everything he did. I would highly recommend him to anyone (and will definitely return to him if I can ever afford another property!). Thank you, Laurent!

June 24, 2026
Rated 5 out of 5 stars

Excellent travail

Excellent travail, super implication et suivi de dossier au point, 10/10, merci pour des excellentes conditions de crédit obtenues!

June 23, 2026
Rated 5 out of 5 stars

Excellent support for an English-speaking buyer in France

As a first-time buyer in France and an English speaker, navigating the mortgage process can be quite daunting. Margaux was professional, responsive and supportive throughout.

It was particularly reassuring to work with someone who could communicate fluently in English and clearly explain the various steps involved. She took the time to understand my situation and worked hard not only to secure a competitive rate, but also to identify the mortgage provider that was the best fit for my circumstances.

Her guidance made what could have been a stressful process much easier to manage, and she was always available to answer questions and keep things moving forward.

I would happily recommend Pretto, and Margaux in particular, to anyone looking for mortgage support in France.

June 17, 2026
Rated 1 out of 5 stars

Our broker was not on time to submit…

Our broker was not on time to submit our application. Due to this we have missed some scheme from bank and our loan has been rejected. We have lost almost 2 months for this.

April 22, 2026
Unprompted review
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Reply from Pretto

Hello,

Thank you for your feedback, though we are very sorry to hear about your experience.

We were a bit surprised by your review, as our exchanges so far have been exclusively with your co-borrower.

We tried calling you today and also sent you an email to better understand what went wrong. Even though we haven't been in direct contact before, it is very important to us that everything is perfectly clear for both of you.

Please get back to us or let us know when you might be available for a quick call.

Best regards,

The Pretto Team

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Louse, who handled our case with diligence and availability. Communication was always clear and concise, and each stage of the financing process was stress-free. I particularly appreciated her responsiveness and transparency in her explanations. A reliable and professional service that I recommend without hesitation.

June 11, 2026
Rated 5 out of 5 stars

Merci Beaucoup, Victor !

I had an excellent experience working with Victor from Pretto on my mortgage. As French is not my first language, I was worried the process would be complicated and stressful, especially with all the paperwork and important details involved. Victor made everything clear, smooth, and easy to understand from start to finish. He was patient, responsive, professional, and always took the time to explain each step. Thanks to his support, I felt confident throughout the process. I highly recommend Victor to anyone looking for a reliable and helpful mortgage broker.

May 27, 2026
Rated 5 out of 5 stars

Real estate operation a France

I had an excellent experience working with Eloi Gabin during my real estate transaction in Cannes, in the south of France. Eloi demonstrated outstanding professionalism, market knowledge, and attention to detail throughout the entire process. He was always responsive, transparent, and proactive, ensuring that every step of the transaction was handled smoothly and efficiently. His guidance and dedication made what could have been a complex operation feel straightforward and reassuring. I truly appreciated his commitment and would highly recommend Eloi Gabin to anyone looking for a reliable and trustworthy real estate broker in the area

May 4, 2026
Rated 5 out of 5 stars

Complex case handled adeptly. Charlotte was fantastic.

I had a complex income scenario across multiple countries. Charlotte Jehenne did a fantastic job presenting the file and attracting banks that may not normally take a look at a more complex file like mine. Plus she happily worked with me in English and helped me to understand details of the French process. Pretto’s pricing structure stung a bit but at the same time I’m not sure I could have attracted the right finance without them. Thanks so much Charlotte!!!

April 10, 2026
Rated 5 out of 5 stars

Clear communication and constant availability

Our advisor, Laurent was always available and explained everything to us so clearly. He made time to ensure that we clearly understood each step and was a wonderful intermédiaire to speak to banks, notaires and agents. I would highly recommend his services to anybody and he has not only got us an improved rate and reduced fees but made the whole experience a lot less stressful throughout.

April 2, 2026
Rated 5 out of 5 stars

Super helpful for a non-French speaker/native

Laurent was super helpful in guiding me through every step of the process and explaining the details clearly. This was especially helpful as a non-French speaker new to the French system. He helped overcome a few hurdles I faced along the way to reach a great result with a good rate.

April 1, 2026
Rated 5 out of 5 stars

Great experience

Louise has been great to work with - she helped us navigate a difficult process and really listened to our preferences and concerns. Would highly recommend working with her and Pretto on your next project!

March 30, 2026

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