Poster Compliance Center Reviews 

320
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable during every single interaction. People also highlight the brilliant customer service and remarkably fast response times when handling various questions or account updates. However, some customers also noted occasional issues with orders, such as receiving incorrect items or experiencing unexpected delivery delays. A few people mentioned that shipments occasionally went to the wrong address or that resolving these errors required additional follow-up time. Consumers emphasized that clearer communication regarding product availability and tracking confirmation would greatly improve the purchasing process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their promptness and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising helpful staff members who... See more

Service

Reviewers mention positive feedback about service, noting prompt and helpful assistance from knowledgeable... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and attentive... See more

Order

People report ambiguous experiences with order processes, highlighting both helpful support and fulfillment... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We've been a long-time customer of Poster Compliance. We are really happy with their product and service. However, there are times when we receive the updated posters after the change was enacted f... See more

Company replied

Rated 4 out of 5 stars

I appreciate keeping me on top and ready but I must have received 3 or 4 posters this year., which makes me confused

Company replied

Rated 4 out of 5 stars

We recently remodeled our breakroom. We set our cork boards vertically based on previous posters. These came in horizontally. Upon reading this review the company reached out to me and offered a verti... See more

Company replied


Company details

  1. #17 of 25 best companies in Business Administration Service
  2. #8 of 12 best companies in Employment Consultant
  3. #9 of 14 best companies in Office Supplies Store
  4. #34 of 41 best companies in Print Shop

Written by the company

The Most Reliable Resource for Mandatory Labor Law Posters Since 1991 Poster Compliance Center has helped organizations of all sizes stay in compliance with federal and state labor law poster requirements with a level of care and attention that we know you won’t find anywhere else. We do the work of researching the latest state, city and federal changes for our customers so you don’t have to.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

320 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(320)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael Rose

Michael Rose, was very prompt and attentive in meeting my request. I was not able to access our account after trying several times. I reached out and Michael responded in a very timely manner. Michael also followed up with me to make sure I was able to access our account and if I needed any additional support!
Great Customer Service!

August 25, 2026
Unprompted review
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for the wonderful review! We’re glad Michael was able to quickly resolve the issue and follow up to make sure you had everything you needed. We’ll be sure to share your kind words with him!

Rated 5 out of 5 stars
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for your feedback! We’re glad our prompt updates have helped you stay current and confident in your compliance needs.

Rated 5 out of 5 stars

Brenda was very helpful!

Brenda was very helpful in placing this order, even when I made last minute changes. Thank you so much!

August 2, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you, Ellen. We will relay the note to Brenda as well! Have a great day.

Rated 5 out of 5 stars

Great customer service through and…

Great customer service through and through. Explained exactly how the service works and provided detailed walkthroughs of the platform.

August 6, 2026
Unprompted review
Poster Compliance Center logo

Reply from Poster Compliance Center

We’re glad our team was able to provide clear guidance and make the platform easy to navigate. We appreciate you taking the time to share your experience with us!

Rated 4 out of 5 stars

Whenever I call

Whenever I call, everyone is very helpful and nice!

July 21, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you your review! We’re so glad you consistently receive friendly and helpful service from our team.

Rated 2 out of 5 stars

Duplicate Payment

We had a check that never cleared our bank account, so after several months, I ultimately issued a replacement check with a note clearly stating that the original check should be shredded if it was ever found.

Both checks were somehow cashed on the exact same day.

We decided to let the payment roll over and apply toward 2028, but because we had paid early, we technically paid more than we would have if the original payment had been handled correctly, we did not receive the early-payment discount.
What concerns me most is that the original check was apparently found only after we had already issued a replacement, and despite the note specifically instructing that it be shredded, it was still deposited and cashed. I understand that mistakes happen, but the situation was certainly frustrating and left us with some questions about how the checks were handled.

July 2, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

We're sorry for the trouble this caused. After reviewing the ticket, it looks like this was resolved with Mike on our team. We appreciate you giving us the chance to fix it, and we're always here at 800-322-3636 or customerservice@postercompliance.com if you need anything else.

Rated 5 out of 5 stars

Victor and the team were quick and…

Victor and the team were quick and efficient getting us set up and ready to go within the compliance center! Thank you!

July 31, 2026
Unprompted review
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for the wonderful review! We're glad Victor and the team provided a smooth setup experience. We appreciate your feedback and look forward to supporting you going forward.

Rated 5 out of 5 stars

Superior Customer Service

Where do I start. My representative's name is Jason Chouinard, and let me say this, he is an absolute keeper. I say this because I reached out to the Poster Compliance Center looking for solutions for my organizations workplace Compliance posters in multi-states. Ever since Jason answered my call, he has been all business, and I mean following up, emailing, more following up, and so professional and patient with me. For a busy professional such as I, I greatly appreciate Jason, because he just kept following up, and that is when I told myself, a person with great communications skills like Jason, we are choosing the Poster Compliance Center!!! I look very much forward to a long partnership with Jason and the Poster Compliance Center. I recommended Jason, and the Poster Compliance Center for your Workplace Compliance needs!!! Thank you all again!!

Mina

July 28, 2026
Unprompted review
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you so much for this wonderful review! We're thrilled to hear about your experience with Jason. We'll be sure to share your kind words with Jason. We're excited to partner with you and support your organization's workplace compliance needs for years to come. Welcome to the Poster Compliance Center family, and thank you again for taking the time to share your experience!

Rated 5 out of 5 stars

Annual Renewal

The first person I spoke with ws Oscar Perez he was not helpful. The second person I spoke with was Margaret Lennon, she was a great help, and I was able to get what I needed.

July 16, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for sharing your experience. We're glad Margaret was able to assist you and help you get what you needed. We appreciate your feedback and your business.

Rated 5 out of 5 stars

Margaret is the BEST!

Margaret is the BEST!! There is a reason she has been doing this for over 20 years. Thank you for your great customer service.

July 17, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Hi Dylan, thank you for the wonderful review! We're thrilled to hear Margaret made your experience such a great one. We'll be sure to share your kind words with her.

Rated 5 out of 5 stars

I was having some trouble on-line but…

I was having some trouble on-line but the representative that I spoke to resolved my issue and informed me of what to do in the future. Very friendly and knowledgeable!

July 16, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Hi Suzanne! Thanks so much for letting us know that Mike was able to help you out. We really appreciate it! Wishing you a fantastic day!

Rated 5 out of 5 stars

Representative was very accommodating

Research by rep to ensure our company requirements were being met was so appreciated. She also accommodated multiple mailing addresses, and itemized billing.

June 29, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for your thoughtful review, Tara! We're glad our team took the time to understand your organization's needs and provide a solution that worked for your billing and shipping requirements. We appreciate your feedback and your business.

Rated 1 out of 5 stars

no product

They did not process my payment properly, and never shipped my product.

June 30, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Hi Lisa, I've escalated this for review. Someone will reach out to you shortly. Thank you for your patience.

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