The design is pretty but does not stitch out like the sample shown on-line. The sample shows it as being see through like lace and the actual design has cross stitch behind the design.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #6 of 8 best companies in Embroidery Service
- #205 of 252 best companies in Business to Business Service
- #10 of 13 best companies in Call Center
- #20 of 24 best companies in Graphic Designer
- #8 of 9 best companies in Screen Printer
Written by the company
We are a global team of expert Embroidery Digitizers and Vector Art Designers, specializing in custom patches and artwork for screen printing. Our mission is to provide top-quality designs with a fast turnaround and exceptional attention to detail. We take pride in our craftsmanship, ensuring every project meets the highest standards. Whether it’s embroidery digitizing, vector artwork, or custom patches, we deliver results that exceed expectations. Trust us for quality, reliability, and customer satisfaction every time.
Contact info
Twin Lake, Michigan, United States
- +12318215515
- digitize@digit-it.com
- digit-it.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service
I have purchased several designs from Cindy, and I absolutely love her work. She is a very talented digitizer! I’m older and sometimes have trouble figuring out certain things, so I had to ask her for help several times. She was always so patient, kind, and helpful with me.
I have used several different digitizers in the past, but after finding Cindy, I’ll be sticking with her from now on. I highly recommend her designs and her work—you won’t be disappointed!
The files that were sent had VIRUSES…
The files that were sent had VIRUSES attached to them! Not a good thing for a company to do
Not as shown
The design is pretty but does not stitch out like the sample shown on-line. The sample shows it as being see through like lace and the actual design has cross stitch behind the design.
Ease of placing my order
The files are great and so far are…
The files are great and so far are stitching out wonderfully.
Got scammed by Sew and Grew/Digit-it/Global Payments
The seller sent me embroidery files that looked nothing like what they sold me and only sent a few of the entire lot I was supposed to get only after I filed a PayPal dispute. Ghosted me after I made payment. Buyer beware this seller goes by several seller names Sew and Grew/Digit-it/Global Payments. They sent me invoices from 2 different companies on PayPal.
Nice designs sew out wonderfully.
GREAT RECOVERY
Had a slight issue with delivery, but DIGIT took care of it immediately.
Will definitely buy from them again.
I’m impressed!!
My representative Liza was very kind, patient, knowledgeable, and professional. She customized the entire product to the exact color and measurements that I requested. Most companies have limited stock items only. Liza also improved the logo design that I submitted. The added texture greatly enhanced the image. No other company was able to do this. I’m highly pleased with the end results!!
very fast at sending me the files
very fast at sending me the files, I can't wait to see how they turn out
100% perfect digitizing
the company I ordered the design from, sewandgrew, didnt inform me that the design offered for sale needed to be digitized, so it took 2 days for me to get it. However, my hats off to the digitizers as this is 100% perfect digitizing. zero gaps, zero problems with it, and other than a couple of missing "shading" spots, I am absolutely thrilled with the stitchout!! thank you.
Extremely helpful
Extremely helpful. They offered suggestions which were very helpful. Delivered immediately. Sent invoices to make it easy to pay. Appreciate all the effort.
Got there in the end
After several attempts I managed to receive the design I had ordered and paid for. I ordered Mr & Mrs Santa design just before I went away on holiday on 18th May, received a free gift on 19th but no Santa. I am now back home and can see the design has finally arrived but not had a chance to use it yet.
It took some doing on my end
It took some doing on my end. But they helped me and it all worked out.
Beautiful designs love the details!
Lovely pattern
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.