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loveelectric Reviews 

871
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and professionalism of the staff, who provide excellent support throughout the process. Many people found the entire experience, from selecting a car to delivery and charger installation, to be smooth, easy, and straightforward. Reviewers frequently highlight the clear communication and efficient service, ensuring they were well-informed at every stage. The delivery service is often described as fast and hassle-free, contributing to a highly positive overall user experience. However, some people mentioned issues with delivery dates, noting that estimated times were sometimes overly optimistic or subject to delays. A few other people also felt that their overall experience was disappointing, citing dreadful customer service and a frustrating process.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising the team's friendliness,... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and a... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that the process... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the team's excellent... See more

User experience

Customers consistently report positive experiences with the user experience, often describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loveelectric makes it easy to find the right car for you and gives you the information you need to make an informed decision. Once I'd committed to the car, the team worked hard to ensure everything r... See more

Company replied

Rated 5 out of 5 stars

I have had a very positive experience with loveelectric - I chose a used (re-loved) car and the whole experience was smooth and relatively quick. There was a slight delay due to a recall on the car bu... See more

Company replied

Rated 5 out of 5 stars

We’ve just received our new BYD Dolphin Surf from loveelectric.cars and the whole experience was outstanding. The collection of our old car and the delivery of the new one were seamless, well organi... See more

Company replied

Rated 5 out of 5 stars

The team at Love Electric is very supportive and extremely helpful. It is great that they offer a free video call to answer questions and suggest some suitable cars, based on your needs. Thanks to Lou... See more

Company replied


Company details

  1. Leasing Service
  2. Auto Broker
  3. Car Finance and Loan Company
  4. Car Leasing Service
  5. Electric Motor Store
  6. Motor Vehicle Dealer

About loveelectric

Written by the company

loveelectric is on a mission to revolutionise all-electric motoring.

Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.

We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.

Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.

We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.

#LoveYourJourney


Contact info

4.8

Excellent

TrustScore 5 out of 5

871 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(871)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic, supportive, speedy service!

Love Electric made the ordering of my EV an incredibly smooth process. They were very supportive and quick to answer any queries I had. The customer service provided was absolutely fantastic and I would definitely recommend. The process of ordering my vehicle to it's delivery date was only 7 days, and I cannot fault the professionalism and dedication shown to fulfilling my order.

July 22, 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Positive reviews like yours really make the difference, Ellie!

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

Guys have been great

Guys have been great, loving my new car.

July 14, 2026
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Reply from loveelectric

Thank you for the positive review, Michael!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Straightforward

Straightforward, quick and open communication. Very easy to set up, and very pleased with the outcome

July 13, 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Joe!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Pleased with the service from start to…

Pleased with the service from start to finish. Placing an order was easy with all the required information accurately at hand when needed. I was always kept in the loop for the delivery dates and charger installation. Delivery was on time as promised.

June 22, 2026
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Reply from loveelectric

Thank you for the 5* review, Seetaram!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Loveelectric makes it easy to switch to EV

Loveelectric makes it easy to find the right car for you and gives you the information you need to make an informed decision. Once I'd committed to the car, the team worked hard to ensure everything ran smoothly, from delivery through to installation of my home charger.

July 6, 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Gary!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Loveelectric - hassle free experience

Loveelectric kept me informed every step of the way so I was in no doubt as to what was happening and when with my order.
And, they were good to their word, doing exactly what they said would happen.
All in all, a hassle free experience.
This is the second time I have used them and I can't fault them.

July 16, 2026
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Reply from loveelectric

Thank you for such a positive review, Richard!

Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team. Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round.

Here's to more miles, more savings, and more smiles.

~ the loveelectric team

Rated 5 out of 5 stars

The Love Electric team is great

The Love Electric team is great! Super quick and responsive through the whole process. They explained everything well, provided updates along the way. I would highly recommend them.

June 10, 2026
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Reply from loveelectric

Thank you for the 5* review, Britt!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Staff go above and beyond to assist

Staff go above and beyond to assist, thank you!

July 15, 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Will!

Everyone in the team loves hearing how happy our new drivers are. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Very positive experience…

I have had a very positive experience with loveelectric - I chose a used (re-loved) car and the whole experience was smooth and relatively quick. There was a slight delay due to a recall on the car but that was out of their control. All of the staff I have had interactions with have been really friendly and helpful. if you are looking for a salary sacrifice scheme I would highly recommend them.

July 13, 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Lloyd!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Very good experience

Very good experience, they stuck to the agree delivery date and car was delivered at 11am.

July 8, 2026
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Reply from loveelectric

Thank you for the 5* review, Mark!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

No stress process by loveelectric

The entire process was easy and managed very well by loveelectric team , they were available to clarify doubts and made sure that all your questions are answered
Thank you loverlectric team !

July 10, 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Farooq!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Good

Good, regular communication. Simple process and great selection of cars.

July 10, 2026
loveelectric logo

Reply from loveelectric

Thank you for the positive review!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Really easy car purchase

Really easy car purchase. Good communication from the team - from order to delivery less than 7 days!

June 30, 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the positive review!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Regular updates and always there to answer any questions.

July 10, 2026
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Reply from loveelectric

Positive reviews like yours really make the difference, Kris.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

Excellent

Great service overall, clear communication, easy to work with and made the whole process very simple.

June 25, 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Steve!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Everything went smoothly from choosing…

Everything went smoothly from choosing the car to it being delivered. If anything too much communication but not necessarily a bad thing :)

July 9, 2026
loveelectric logo

Reply from loveelectric

Thank you for the positive review.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

They have made it so easy for me at…

They have made it so easy for me at every step. From the website, pricing, ordering and eventually delivery of my new car. Thank you so much. Super happy with my new car and the savings I can make here!

July 7, 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Dan!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 4 out of 5 stars

Friendly and responsive.

Friendly and responsive.
Only issue was with slow communication from a third party lease company.
Would highly recommend.

July 2, 2026
loveelectric logo

Reply from loveelectric

Thank you for the positive review, Ali!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, every person has been brilliant from start to finish :)

June 26, 2026
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Steven!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

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