Cindy Salinas provided us with an excellent training session. I was very happy with her patience, clarity, and the way she explained each topic in such an easy-to-understand manner. She took the time... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm very green to these oddball sort of policies my clients require at times and have to constantly reach out to underwriting for assistance. I spoke with Aaron and he answered all my questions very q... See more
Company replied
The instructions and guidelines that Vianca went thru are things that would have come up if I didn't have this brief orientation - I am glad she assisted me with the overall setup ande expectation of... See more
Company replied
I want to highlight David’s excellent work. He helped me tremendously in solving my issue with the system in a quick and easy way. He is always attentive to everything agents may need, showing great p... See more
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Company details
- Insurance Agency
- Business Insurance Company
- Commercial Insurance Company
- Insurance Broker
- Insurance Company
- Liability Insurance Company
Written by the company
London Underwriters is a Florida-based wholesale insurance broker and MGA serving independent retail agencies in almost all 50 states. We place both admitted and non-admitted business, giving appointed agents one source for standard-market and hard-to-place commercial risks. We work exclusively through licensed retail insurance agents and do not sell policies directly to consumers or businesses. Agencies interested in an appointment can request one at londonuw.com. Appointed agents get direct access to multiple InsurTech online carriers with the ability to quote and bind online for over 95% of all ISO class codes. For risks that fall outside those carriers, our in-house underwriting team works 100+ additional markets to build competitive terms. Lines written include general liability, commercial property, business owner's policies, workers' compensation, inland marine, professional liability, flood, umbrella, and excess liability, among other commercial lines. Our appointed agents range from single-producer shops to multi-state brokerages placing volume across several lines. Whether you need a fast online quote on a straightforward class or a manuscript approach to a hard-to-place risk, both routes run smoothly! Retail agents work with us for fast quote turnaround and support through submission, binding, and policy issuance. We are headquartered at 800 Silks Run, Suite 2340, Hallandale Beach, Florida. Agencies nationwide can reach us at 866-245-5197 or marketing@londonuw.com.
Contact info
800 Silks Run, Suite 2340, 33009, Hallandale Beach, United States
- 866-245-5197
- marketing@londonuw.com
- londonuw.com
4.9
Excellent
122 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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David was knowledgeable of product!!
David was knowledgeable and able to offer a specific answer to my question not just a general answer. Very appreciate of his help.
September 3, 2026
Unprompted review
Reply from London Underwriters
Sara, getting a real answer to a specific question makes all the difference. Sounds like that's exactly what you got, and that's what we want every interaction to feel like. We'll be here whenever you need us again.
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Reply from London Underwriters
Hi Austin! A clear, efficient onboarding process sets you up to work faster from day one. Glad the portal tutorial delivered that for you.
Great platform with great trainers.
I just completed a great training with Juan. He was very thorough and patient. I can now confidently navigate the London Underwriters website.
September 1, 2026
Unprompted review
Reply from London Underwriters
Antonio, thanks for taking the time to share this feedback about your onboarding with Juan. Helping our agent partners navigate our wholesale insurance platform with ease is always our main goal, so feel free to reach out whenever you need us and we will be here to help.
Aaron was great!
Aaron was a great help and address all of my concerns efficiently!
August 31, 2026
Unprompted review
Reply from London Underwriters
Hi Evangeline! Efficient, thorough support is exactly what you should expect, and it sounds like Aaron delivered on both. Thanks for taking the time to share that.
Great Training Experience
Vianca was extremely well-prepared and demonstrated an excellent knowledge of the platform. Her way of explaining everything made the meeting easy to understand, engaging, and very productive. Without a doubt, it was a very useful training session for our team and will help us feel more confident when working with the biBerk platform.
August 30, 2026
Unprompted review
Reply from London Underwriters
That kind of training session is exactly what makes a difference when your team is getting up to speed on a new platform. Really glad Vianca could make it click for everyone. Hope the biBerk work feels a lot smoother from here.
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Great Service and help
August 27, 2026
Unprompted review
Reply from London Underwriters
Hi Jessi! Great service and real help when you need it is what you should be able to count on. We look forward to working with you again.
I spoke with Camila today
I spoke with Camila today; I needed help with a classification for a quote and an explanation of which market it fell under. She was incredibly helpful and kind, explaining every detail so I could get the job done. Thanks, Camila! 5 stars for you.
August 26, 2026
Unprompted review
Reply from London Underwriters
Hi Ayran! We appreciate the 5 stars and are glad Camila could provide the clear wholesale insurance guidance you needed to get the job done.
Very thorough and explained with…
Very thorough and explained with expedience.
August 26, 2026
Unprompted review
Reply from London Underwriters
Hi Eddie! Thorough explanations delivered efficiently make a real difference in how you can move forward with confidence. Count on us when you need us again.
Wonderful experience with LU Chat!
Quick and informative time with LU customer service team!
August 26, 2026
Unprompted review
Reply from London Underwriters
Hi Kaon! Quick and informative is exactly what you need when you're in the middle of a busy day. Really glad the chat experience delivered that for you, and we'll be here whenever you need us again.
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Vianca was so knowledgable
Vianca was so kind, and knowledgable. Walked through everything we needed. Got back to me to right away with answers while we were on the call. She is resourceful and smart. Highly recommend!
August 26, 2026
Unprompted review
Reply from London Underwriters
Hi Stephanie! Thanks for taking the time to leave this feedback. Having fast, knowledgeable support like Vianca on your side makes all the difference!
I look forward to trying out London
I look forward to trying out London. Juan was excellent in his Onboarding process!
August 21, 2026
Unprompted review
Reply from London Underwriters
Hi Jason! A smooth onboarding sets the tone for everything that follows, and it sounds like that's exactly what you got. We're here whenever you need us.
Excellent services and great customer…
Excellent services and great customer service.
August 19, 2026
Unprompted review
Reply from London Underwriters
Thank you for the review, as making sure our agents receive top-notch customer service is always a top priority for us. It is a pleasure partnering with you for your commercial insurance needs.
as an agent with LU
as an agent with LU, their customer service is fantastic, especially dealing with Aaron
August 17, 2026
Unprompted review
Reply from London Underwriters
Hi Chris! Aaron and the rest of the team are here to make your job easier, and it sounds like that's exactly what's happening. We're glad you're with us and we'll keep delivering the same experience every time you reach out.
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Cindy was very helpful and a pleasure…
Cindy was very helpful and a pleasure to speak with.
August 14, 2026
Unprompted review
Reply from London Underwriters
Hi Rachel! It's always great to hear when a conversation with our team leaves a good impression. Cindy will be happy to know you said that.
Easy communication and got the answer I…
Easy communication and got the answer I needed in a short time.
August 13, 2026
Unprompted review
Reply from London Underwriters
Hi Austin! Getting the answer you need without a lot of back and forth is exactly how it should work. Glad the process felt that smooth. We're here whenever you need us again.
Juan Andrea was great in explaining…
Juan Andrea was great in explaining everything.
August 13, 2026
Unprompted review
Reply from London Underwriters
Hi Jessie! Walking away with a clear picture of everything makes such a difference. We'll be here whenever you need us again.
It was a great training session with…
It was a great training session with JUAN ANDRES TORRES.
August 11, 2026
Unprompted review
Reply from London Underwriters
Getting onboarded the right way sets the tone for everything that comes ahead. Sounds like that session gave you exactly what you needed to hit the ground running. We're here whenever you need us.
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Cindy Salinas provided us with an…
Cindy Salinas provided us with an excellent training session. I was very happy with her patience, clarity, and the way she explained each topic in such an easy-to-understand manner. She took the time to answer our questions and make sure everything was clear. Thank you, Cindy, for your excellent work and dedication!
August 11, 2026
Unprompted review
Reply from London Underwriters
That kind of training session stays with you. When someone takes the time to make sure you actually understand what you're working with, it changes how confident you feel going forward. Glad you walked away with that clarity, and we're here whenever questions come up.
Juan was amazing with the training
August 10, 2026
Unprompted review
Reply from London Underwriters
Hi Kim! Solid training from the start makes everything easier. We're here when you need us.
Vianca was very personable and made it…
Vianca was very personable and made it easy for me to follow. She was very attentive and her customer service skills were superb!
August 5, 2026
Unprompted review
Reply from London Underwriters
Nancy, hearing that Vianca made things easy for you is fantastic, as delivering excellent service for our partners is always our goal.
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