I had an excellent experience with the support provided by Timotei. He spent almost an entire week investigating and fixing the issue with my website and LiteSpeed Cache. He carefully checked the se... See more
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See what reviewers are saying
Primarily I am getting a near-perfect score in page speed insights! I also had a small issue regarding my mobile menu icon, not opening. I asked for help and got invaluable support from Ashok in... See more
Very happy with the LS Cache plugin support. Had an initial issue which was investigated and resolved promptly by the support team. When you combine all the functionality with the quic.clo... See more
We've been happy using Litespeed Enterprise for the last three years across hundreds of millions of page views. However, with the shifted focus to quic.cloud and their lack of interest supporting C... See more
Company details
Written by the company
LiteSpeed provides one-stop web-acceleration solutions that embrace and advance cutting-edge technologies. Web server, load balancer, cache solutions, and more.
Contact info
18 Campus Blvd. Suite 100, 19073, Newtown Square, United States
- info@litespeedtech.com
- litespeedtech.com
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Great support in debugging an issue.
Great support in debugging an issue.
Problem fixed.
It pays to have support.
Excellent support from Timotei
I had an excellent experience with the support provided by Timotei. He spent almost an entire week investigating and fixing the issue with my website and LiteSpeed Cache. He carefully checked the settings and reviewed the website code, and he did not give up until everything was working properly again.
Timotei was extremely patient, professional, and dedicated throughout the entire process. Communication was clear, and I truly appreciate the time and effort he invested in solving the problem. I highly recommend both Timotei and the LiteSpeed support team!
One-Time Full LSCWP Optimization
One-Time Full LSCWP Optimization. The best $100.00 I have spent in years.
Litespeed - 10/10
Firstly, we paid for the premium installation of litespeed cache on our site. There were some bugs which the team sorted very quickly. We now have a cached fully working site. Prior to Litespeed getting involved, we had lots of issues with display and menu functionality. This is all solved.
Most importantly a big shout out to Ashok... He has been incredible. Very knowledgeable and he solved every issue. Litespeed are lucky to have him on their team.
Top Notch Suppport Team
I had an issue with a server and they were able to diagnose the problem right away. Top notch support, not to mention the best and fastest web server software available anywhere.
Nice and Good Skill
The support engineers are patient and…
The support engineers are patient and responsive as we work through the potential issues, ideas and suggestions and put forward on how the issue could be resolved.
All engineers who worked on the ticket responded polity.
Mark was extremely helpful and…
Mark was extremely helpful and professional. He patiently assisted us during a stressful server and licensing issue and went above and beyond to help us get our website back online. His support and clear communication made a real difference for us. Highly appreciated.
Very helpful team with an incredibly…
Very helpful team with an incredibly top notch cache and optimisation tool!
Been doing this along time and do not…
Been doing this along time and do not leave reviews but LiteSpeed is a very good company. The person helping me, and continues, went out of his way to make sure things were right on multiple occassions and and extremley nice guy. In this industry, you have to take integrity all day along and they are an ethical and very honest company, who will in what is a rarity, go out of you way to figure out your problem, even if not there plugin. A rarity in this industry, and thus, I highly recomment them. Very good people. Not corporate thugs.
Amazing WebServer and Amazing Support!
Litespeed is the best Webserver for wordpress and support is amazing, they answer really fast and they are really helpful.!
Consistently Reliable with Outstanding Support
We’ve been using LiteSpeed Enterprise for years and it has always been extremely reliable, with very few issues overall.
Recently, we ran into a problem with some PHP functions not working correctly. After exhausting all other options, we reached out to LiteSpeed support. Their team responded quickly, offered clear and practical suggestions, and after just a few back-and-forth messages, our issue was fully resolved.
Fantastic support experience—fast, knowledgeable, and effective. Highly recommended.
A big thank you to the entire team !
A big thank you to the entire team for your professionalism and dedication to the users of your code and services !
Quick and reliable support you can trust in!
Customer care was super helpful and incredibly quick in: taking into account my issue and proposing a working fix. I was amazed and thrilled to have the chance to cooperate such efficiently on the fix together with whom actually put their hands on the code. Thanks a lot LiteSpeed team!!
Great Wordpress Cache Plugin and Responsive Customer Support
Great plugin, great service, and great customer support. Previously, my website got a really bad score on the Pagespeed Insight performance test. I've been trying desperately to improve the performance, and finally, I found out about the LiteSpeed Cache WordPress plugin. It has all the features needed to improve my website performance, such as page cache, redis object cache, css/js minification, etc. The best part is it's free! It boosts my performance score from 65 to well above 90. I also have great experience with their customer support when I had an issue after migrating my hosting server. The support team is really helpful in pointing out the problem, and they also actively respond to the forum thread.
I switched from the Apache server and I won't looking back
I switched from the Apache server, and I don't like looking back. It is speedy, and the administrative panel is handy. Their support is also prompt, I've got the case solved in no longer than a couple of hours.
Awesome support !!
Every time I had a problem, regardless of the department, support was very quick and efficient.
Amazing Product, Even More Amazing People - LiteSpeed Excellence
I firmly believe that people make the company, not the other way around, and LiteSpeed is the perfect example of this philosophy in action.
Yes, their web server performance is absolutely incredible - faster than anything I've ever used - but what truly sets them apart is their extraordinary team.
Ashok and Shivam are engineering geniuses who don't just solve problems, they provide intelligent, forward-thinking solutions that exceed expectations. Jackson from support is phenomenally helpful - every interaction feels personal and genuinely caring.
Mark from sales/invoicing brings such warmth and professionalism that business dealings feel like friendly partnerships.
We switched from Nginx and the difference was immediate and dramatic. Where we used to struggle with complex configurations and performance issues, LiteSpeed just works - beautifully, effortlessly, and blazingly fast. The ease of configuration is remarkable, but having this amazing team backing you up makes the entire experience exceptional.
LiteSpeed isn't just a product - it's a partnership with people who genuinely care about your success.
When you combine an outstanding solution with truly remarkable human support, you get something special. We use LiteSpeed across all our projects now, and I can't imagine working with anyone else.
This is what business relationships should be - amazing product, amazing people, amazing results.
Since migrating to LiteSpeed
Since migrating to LiteSpeed, all our sites are very fast!
I had a technical issue today and emailed support, who were very swift in communication and helped me sort the issue out.
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