License Tom Reviews 

1,526
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 1,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the fast support and incredibly helpful staff who go above and beyond to make resolving software activation issues a completely seamless process. People frequently mention the clear communication, detailed guidance, and lightning-fast responses they consistently receive when setting up their Microsoft products on new computers. Some reviewers were not happy with occasional communication delays or isolated instances where they received no replies to their urgent inquiries. A few other consumers also noted encountering tricky activation hurdles, unexpected software glitches, or wanting extra proof before committing to a purchase.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are reliable and work as... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for being... See more

Response time

Users describe positive interactions with response time, highlighting amazingly prompt and helpful support... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely prompt and knowledgeable assistance.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Transaction was fast and download was simple. I received my product key and registered my office 2024 pro. Have been using the Microsoft office pro 2024 with absolutely no problems. It was well worth... See more

Rated 5 out of 5 stars

I lost my subscription to my Office 24, David at License Tom.com worked with me for about 3 days to finally get it back up and running. This man has the patience of Jobe!!!! always cool, calm and co... See more

Rated 5 out of 5 stars

David @ LicenseTom helped me repeatedly with excellent direction trying to make the Groupon item work properly. He was not only patient, but very pleasant. I am certain that it NEVER would have work... See more

Rated 5 out of 5 stars

I used this company for the first time and was blown away. Between the price and outstanding technical assistance from David, I can't say enough good things. In the future, I will always make them m... See more


Company details

  1. #2 of 32 best companies in Computer Software Store

Written by the company

We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.

Why Customers Trust LicenseTom

Written by the company

Instant Digital Delivery
Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
Reliable & Verified Service
We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
Support When You Need It
Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.

Our Delivery & Support Guarantee

Instant digital delivery with support

All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions. If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution. We are committed to ensuring a smooth and reliable experience from purchase to activation.

Contact info

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Secure Software & Game Deals

Instant delivery • Trusted service • Support available

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,526)

1,041 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

Great experience! Everything worked like it was advertised. I had questions, and they were answered quickly. We have used these guys several times and always have had excellent service.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

rapidite

rapidite, facilite pour upgrader de win 11 home a win 11 pro, explication claire pour updater win 11 home avant win 11 pro, cout. numero de licence microsoft reel ...a recommander

July 22, 2026
Rated 5 out of 5 stars

They resolved my issue super fast

They resolved my issue super fast and I got my code to activate the product. I thought it would take hours for them to respond, but I was surprised by how quickly they answered and helped me.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great and Prompt Service

I bought from them a win 10 before at a very reasonable price. And now I just bought another win 11 pro and Office 2024 for my another PC. I accidentally made some mistakes during the installation. I ask them for the help, and they are always there to give you the valuable comments at lightning fast response. I never saw a great supplier like them. Sure will buy from them in future to come and introduce them to my friends.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience…

I had an outstanding experience purchasing Microsoft Outlook from License Tom. The entire process was quick, straightforward, and hassle-free. The software was exactly as described, the license activated without any issues, and everything has been working perfectly.

What really stood out was the excellent customer service. License Tom was responsive, knowledgeable, and made sure all of my questions were answered promptly. It's refreshing to find someone who delivers exactly what they promise.

If you're looking for legitimate Microsoft software at a great price with outstanding support, I highly recommend License Tom. I'll definitely be purchasing from them again in the future!

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

I previously both Microsoft office from…

I previously both Microsoft office from License Tom and had a GREAT experience. I used the software for several years with no issues before upgrading my computer from Windows to Mac. While purchasing the office software I needed to work with Mac I bought the wrong software and they worked with me to exchange my purchase for the correct software. I highly recommend them for any purchase you need. They are fast to respond and absolutely the best to work with.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I purchased MS Office from License Tom for a new PC about a month ago. I installed the software on my computer easily without issue. A little over a month later, MS Office sent me a message saying that I needed to put in my Product Key. When I entered the key, MS Office gave me a failure notice. I sent an email to David at License Tom. He responded promptly with clear instructions on how to rectify the issue. I was able to get MS Office running again quickly. Great customer service from David and License Tom!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had a great experience with this purchase. I needed assistance, so I contacted customer service, and they responded very quickly. They were friendly, helpful, and resolved my issue without any hassle. Fast and efficient support like this makes a big difference. I'm very satisfied with the overall experience and would definitely recommend it.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easy install and great customer service!

I do not often leave reviews but this company and product deserve one. I followed all of the directions that were sent to me. It was quite simple in fact. Everything works flawlessly to my amazement at this low cost. The customer service for questions has been speedy and accurate. Definitely do not not go off course here. Stick with licensetom and they will get you up and running with ease!

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

They have been great

They have been great. Not only do they provide great products and valid licenses but also have great customer service. Their replies and quick and the response to problems are particularly good.
In my case, they offer me a new licence when I had problems not with the product but with the new PC.
Kudos License Tom. I will purchase again from you

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth experience, highly recommend

Great product, and competitively priced! The installation of 2024 MS Office Standard was very easy, as they provided detailed instructions. All the MS office programs work well. Great customer service too: I had questions and their responses were very quick via email. I definitely recommend, and would purchase from this seller again I future.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with my purchase

I couldn't be happier with my purchase! The value was incredible, and the entire experience exceeded my expectations. The customer support team was outstanding: friendly, professional, responsive, and incredibly helpful every step of the way. Their communication was prompt and seamless, making the entire process easy from start to finish.

I highly recommend this company. Between the unbeatable pricing and exceptional customer service, they truly stand out from the competition. I wouldn't hesitate to purchase from them again, and there's honestly no other place I would go.

July 21, 2026
Unprompted review

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