I have ordered the gummies, but never realised that i have used a different e-mail address when i put the order through. I got in touch with customer service and Camilla had so much patience and she... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Lysa Ritual is a Scandinavian skincare brand on a mission to give people with acne their confidence back. Without painful treatments, without harsh side effects, and without shame. Research shows that the best results come from treating acne both from the inside and the outside. This is where most skincare brands fail. They only focus on one or the other. We built Lysa Ritual around the full picture: the world's first clinically documented acne gummy that actually delivers results, alongside third-party tested creams designed to target active acne and acne scarring on the surface. Our products are the result of 8 years of research, $17M invested, and collaboration with 23 scientists and dermatologists. Our gummy formula contains 12 active ingredients in clinically proven doses, including NAC, zinc picolinate, omega-3, vitamin A, DIM, and probiotic cultures. All working from within to address the hormonal imbalances, inflammation, and bacteria that are the root cause of acne. Our creams complement this by treating the skin externally, fighting active breakouts and fading acne scars. Every product is third-party tested to ensure safety, purity, and effectiveness. In a clinical study with 847 participants, 94% experienced fewer breakouts within 30 days, and 87% reported significantly clearer skin after 60 days. Today, over 100,000 customers have experienced the results for themselves. All our products are natural, vegan, gluten-free, and manufactured in GMP-certified facilities in Scandinavia. We don't want your money if you don't see results. That's why we offer a 60-day money-back guarantee. In an industry full of empty promises, we let the results speak for themselves. Emma, Co-founder of Lysa Ritual
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tried without success. Realise this product may not work for everyone so my review is based on the fact a second shipment was sent and charged without permission. First order was only a one time order. Customer service hasn’t responded yet. Email already sent.
I received prompt and excellent communication from Camilla regarding my subscription. I have more volume than I need right now and she was very kind and assist me to stop my subscription temporarily until I need more product. Thank you so much.
The service was great and Camila responded really quickly! Great company
I am writing this review to praise the excellent customer service you receive from Lyra rituial. And a big thankyou for camilla who dealt with my concerns. 5star rating.
Gummies were pleasant and easy to take, helped my son’s skin clear up. When I wanted to cancel my subscription the customer service experience was really helpful, responding quickly to my emails and cancelled without any issues. Unlike some other businesses who make it difficult to cancel your subscription orders. I’ve no hesitation to use again in the future. Camilla from the help desk was particularly helpful and went over and above to make sure I was happy. Thank you
I really like the gummy’s. They really helped my skin and now I’m looking forward to trying the foundation.
The customer service response was excellent. Camilla and Lisa were great to deal with and made my experience with this product so easy.
No results shown after use infact my skin got worse.....customer service is quick to respond but totally failed to return product. Will not recommend.
Ordered on August 13. The order still has not been shipped by August 28. This is not acceptable!
Hi there
Can I ask why there is only 5mcg of Zinc in these Gummies. The RDA of Zinc is between 8 and 11 MG ??
Is this a TYPO or mislabeled measurement ????
5 mcg (micrograms) of zinc is an exceptionally small amount ...... Most zinc supplements are formulated and measured in milligrams (mg) rather than micrograms (mcg).
1 milligram (mg) = 1,000 micrograms (mcg)
5 mcg is equal to 0.005 mg, which is essentially a trace, negligible amount
This is the 2nd time I ordered gummy to my daughtr, but waiting for almost 2 weeks, I still can't chase my order, then I ask customer service, your staff Camila help me to chase the order immediately, her prompt reply make me feel really helpful. Finally I got the order, Thank you Camila's help. GOOD JOB.
Great product and great customer service by Camila replying to my query very promptly, could not fault the service I have received.
Hoping these gummies will help with my son's acne, only time will tell🤞
Great customer service and prompt response to my enquiry. Special thanks to Camilla, who was extremely helpful and resolve the issue. I really appreciate her assistance and support.
Incredible customer service, helpful, educated and thoughtful responses to all my queries. Camilla and Lisa have both been super kind and helpful ☺️ am very excited to try the product!
I subscribed and completed the 60 days with no visible improvements in my 13 yr old son’s face or shoulders. His condition was just as bad at the end of the 60 days. A positive is that he took the gummies every day without complaint and thought they tasted quite pleasant. Unfortunately they had zero improvement for him.
Already such great service. Very happy with the customer service and would recommend!
The response to my inquiry was very prompt, someone called Camilla answered me within the hour. My issue was dealt with and followed up by Camilla after. Excellent service.
My daughter has been taking the gummies for the last 2 weeks and we both have noticed significant improvements. Her skin is not red anymore with pimple blotches and it is literally radiant! We will continue on this journey for months to come. The only reason I'm giving it four stars is because we're in the United States and the shipping takes at least two weeks which is a bit long. Hopefully, they will fix this issue. Their customer service always responds immediately as well!
I finally got my orders. Camilla helped me out. I didn’t receive my first order and I emailed them. The response was so quick and camilla arranged the replacement for my order.
Reply from Lysaritual
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.