A compliment
I wish to give a compliment to the customers service and the refund policy. Unfortuntely my purchase was somewhere lost and never arrrived. I received a refund . Thank you for your good service.
April 11, 2026
Unprompted review
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Company details
Written by the company
Welkom bij Jestijl Als nieuw modemerk heeft Jestijl de beste ontwerpers en hoogwaardige fabrikanten die zich inzetten om jou te voorzien van de mooiste modeartikelen.
Contact info
Netherlands
- cs@jestijl.nl
- jestijl.nl
2.2
Poor
551 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Cheap shiny synthetic fabric, other colors than advertised
The shirts are completely different than on the pictures on the website. Made of very cheap shiny and synthetic material instead of the thick and luxurious material on the online pictures. Also the colors are very different. Do not buy them!
September 26, 2026
Unprompted review
Reply from Jestijl
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Great customer service
I bought 2 pairs of pants. They turned out to be very poor quality, but customer service was very quick in resolving the issue. I received the payment back. I must say that I am pleasantly surprised!
Thank you.
September 20, 2026
Unprompted review
Reply from Jestijl
Dear Helena Reljic,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Reply from Jestijl
Hallo Alberta Buitendijk
Bedankt voor uw aankoop op onze website en uw complimenten. Dit betekent veel voor ons en we zullen onze klanten producten van hogere kwaliteit aanbieden.
Met vriendelijke groet
Reply from Jestijl
Hallo Simone van Ommeren
We stellen het op prijs dat u de tijd neemt om onze producten te beoordelen. We lezen graag recensies over winkelervaringen op onze website, vooral als ze net zo positief zijn als die van u. We nemen deze zeer serieus.
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Excellent choice and Quick and easy safe ordering
Easy to order, quick transaction time, clear next steps, confirmation emails fast and correct .
July 6, 2025
Unprompted review
Reply from Jestijl
Bedankt voor uw aankoop op onze website en uw complimenten. Dit betekent veel voor ons en we zullen onze klanten producten van hogere kwaliteit aanbieden.
I want to wait until I received the…
I want to wait until I received the dress!!!!!!!!!
June 28, 2025
Unprompted review
Reply from Jestijl
Bedankt voor uw aankoop op onze website en uw complimenten. Dit betekent veel voor ons en we zullen onze klanten producten van hogere kwaliteit aanbieden.
I send several mails I never got a…
I send several mails I never got a reply, as soon as I ordered the blouse I noticed that I ordered the wrong size, I immediately wrote an mail (infact 3 mails) no reply. I ordered size S I need size XL. I never got a mail back, discusting, now I have to pay to sent it back. Iam very angry and I will make sure and tell people what kind of a firm this is
June 2, 2025
Unprompted review
Reply from Jestijl
Hallo Jacqueline Hildenbrand
Het is echt jammer dat de kleding niet goed past. Om het voor alle klanten gemakkelijker te maken, heeft elk artikel een eigen maattabel die kan afwijken van uw lokale maattabel. De maattabel staat op de productpagina van elk product. Voordat u bestelt, raden we u ten zeerste aan om eerst onze maattabel te raadplegen, zodat de kleding beter past.
We hebben uw probleem gemeld bij onze klantenservice en zij zullen u binnen 48 uur antwoorden. We zullen u een bevredigende oplossing bieden. Houd er rekening mee dat we contact opnemen met het e-mailadres dat u bij de bestelling heeft opgegeven.
Onze klantenservice neemt zo snel mogelijk contact met u op om de beste oplossing voor u te vinden. Kunt u uw bestelnummer, de naam, het telefoonnummer, het adres of meer informatie van de ontvanger doorgeven? We zullen u een bevredigende oplossing bieden.
Met vriendelijke groet
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