Jessemade Reviews 

Really pleased with the communication with the company after unfortunately my item going missing , they were very quick and helpful in re issuing my order for delivery

So far the customer service is amazing be patient with the
I’m sure they have many orders to get to.so far happy with the service and the bracelet it self is very beautiful

I’m writing this review to let everyone know what a great company JessrMade is. The product that I ordered was a Father’s Day bracelet. It was very sturdy, strong. The name is engraved perfectly, and I would recommend anyone to order from this company. The customer service that I received was on point they really helped me so I would give them five stars and I would recommend everyone to purchase a bracelet from them or another item.

Complete rubbish. Won’t allow returns even though they say they do. Cheap Chinese rubbish. Pretends to be uk company but comes from China AVOID

Amazing personalised leather bracelet, so happy with it. Then packaging and all the details are fantastic! Highly recommend!

This company is very professional they go out of there way to fix any problems you have. I got a black chain for my husband for Fathers Day I know he's going to love it and they are making sure he gets it!!

Can not recommend buying from this company enough excellent quality absolutely gorgeous bracelet ordered a couple of times now and will be definitely ordering again soon I accidentally made a mistake on my order contacted them and they sorted it straight away for me
Fantastic service xx

Terrible product made from cheap lightweight materials avoid this website

We ordered a necklace and bracelet for my brother in laws 60th. I mistakenly ordered the necklace in silver when I actually wanted black to match the bracelet. I contacted customer services and they immediately changed my order and messaged me back to inform me. I hade 5 names engraved on the necklace and 2 on the bracelet with a happy 60th birthday on the inside. The quality and craftsmanship of these items is superb and the boxes I ordered for them are beautiful. The delivery did take a while but I anticipated this and ordered early. Cannot fault them and would definitely order again

I don't understand why their rating is so low. I love my new bracelet! I also received a free ring that is absolutely beautiful. Fast Shipping. I was beyond happy with my purchase! Thank You.

Slow to ship and when I received the order I washed per instructions.
Fits like armor, very uncomfortable, too tight and I ordered my usual size. Very disappointed

I ordered two necklaces two weeks before mother's day and was assured they would be there in time.i told them before they made them if they didn't arrive in time I would not be needing them as there for mother's day.they still havnt arrived two days after mother's day,my mom and mother in law never got a present off me embarrassing me.the worse thing is I was still sent offers a day before promising it's not too late.now the customer service is terrible short answers who honestly are more interested in getting your money than giving good customer service.avoid like the plague a small business she be doing much better than this!!

AVOID ITS A SCAM

ORDERED FOR MOTHERS DAY BEEN TOLD TAKES 5 DAY TO MAKE AND 12 to 15 days to ship, paid £15 been offered £3 back absolutely disgusting DONT NOT BUY FROM THESE

This is NOT a UK company. Do not order from this company if you want your product to arrive quickly or you want your goods to be made in the UK. This seems to be happening a lot where companies are posing as .co.uk but then just ordering the goods from China and never actually touching the product themselves. I’ve made this mistake and am now waiting for a Mother’s Day present that isn’t going to arrive in time. I’ve since re checked the website and when you go to FAQ’s it does say it will take weeks for the orders to come but I, like many others, wouldn’t usually check the FAQ’s for this information as when you’re ordering from a ‘UK’ website you expect it to arrive within UK times. Don’t waste your money on this scam website as it’s deceitful and doesn’t deserve your custom.

0 STAR DO NOT ORDER FROM THIS SITE. THEY ARE SCAMMERS YOU WILL NOT RECEIVE YOUR PRODUCT. THEY ADVERTISE FOR SEASONAL EVENTS IE. MOTHERS DAY / VALENTINES DAY BUT TRUST ME YOU'LL ORDER OVER A WEEK PRIOR & YOUR ITEM STILL DOESNT ARRIVE FOR THE DAY! I WISH I RESEARCHED THIS COMPANY FIRST! BUT THEY TEMPT US WITH THEIR ADS!! AVOID AVOID AVOID!!! I WANT MY REFUND.

Nobody is getting back to me on my order and now I am without a gift for my mum.
I won’t order from here again.

Placed order and no update on dispatching. Contacted to chase up to be informed item didn’t meet standard so they were replacing. What an excuse so now I won’t have item in time for Mother’s Day.

**Update: I did reach out AGAIN in response to their reply below and just ended up back on the merry-go-round. It's unfortunate I am unable to upload pics with my review - the review I left on their website was blocked**

You get what you pay for.
Not an Australian store - I was charged an international transaction fee for a payment made to a store in Hong Kong.
The jewellery is cheap rubbish, the birthstones the size of a pin tip and you need a magnifying glass to see the engraving.
Ordered gift packaging at $4.99, when the order was placed it increased to $6.99 (to be honest, the gift box is the best part of the order) - emailed to query and was told "this is the price list, any questions" and "it's possible the sales rep accidentally displayed the wrong price" - happy to provide confirmation of emails, product pictures to anyone considering purchasing from this store.
I won't be gifting this product, it's embarrassing.
Save your money and shop elsewhere.