I’ve placed 3 orders now for the Intimate Deo and the products are great. Customer service have been great as well. They gave me a discount code when I mentioned one of the bottles in my 1st order h... See more
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Package came in leaking. All containers were not sealed properly. Sent an email regarding this matter. They would not refund or resend my order. Customer service is trash, do not buy here. Plenty of... See more
I used to think that skincare was just for women, but this men's line has completely changed my mind. Their products are seriously amazing! I've been using their face wash and moisturizer for a few we... See more
Got a subscription I never asked for. I even double checked after ordering if I had any confirmation or receipt stating the “subscription” or any other recurring fee and if I could find that on thei... See more
Company details
- Cosmetics Store
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Industry
Written by the company
A skincare brand for men that aims to raise awareness of the importance of men’s skincare through a modern, dynamic and accessible brand. Together with our team of experts we’ve designed routines that from 2 minutes a day allow you to take complete care of your skin and face. A set of vegan products made with more than a 92% of natural ingredients, which help maintain a strong, healthy and young skin. We want to encourage men to embrace their beauty. We believe that men deserve healthier, better-looking skin, too. Personal care and beauty are symbols of health, but also of self-confidence.
Contact info
United States
- janderskin.com
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Great products and great service. Can’t complain at all.
I’ve placed 3 orders now for the Intimate Deo and the products are great. Customer service have been great as well. They gave me a discount code when I mentioned one of the bottles in my 1st order had been sticking.
I’m in Northern Ireland 🇬🇧 and there’s no option I can see for a subscription so it maybe only an option depending on location…?
Overall, very pleased with my orders and service, I was a bit surprised when I saw the poor reviews.
Great product
Great product, good quality and the sending is really quick!
High-quality creams
High-quality creams, great packaging, and fast delivery. You can tell they care about both the product and the customer experience. Will definitely buy again.
Overall great experience
Have been using the deodorant and the skin care products for a while now and have found them great. Especially the skin care products are very soft to the skin and has definitely helped me moisturize and look fresher!
Also even though the subscription worked great for me, since when they introduced the non-subscription model it has made it even easier for me to order when I need it
My boyfriend has tried plenty of men’s…
My boyfriend has tried plenty of men’s grooming brands over the years, but this one has really won him over.
The deodorant is a game changer, super fresh, effective, and gentle on his skin. He uses it every single day and honestly can’t imagine switching to anything else.
The moisturizer has become a staple in his routine too. He’s already gone through five jars, which pretty much says it all. He loves how lightweight it feels, how quickly it sinks in, and the way it leaves his skin smooth and healthy.
And the sun stick it's absolutely brilliant! Compact, non-greasy, and so easy to carry around that he never leaves home without it.
Every product feels well thought out, high-quality, and reliable. Jander has genuinely earned his trust and I recommend it wholeheartedly to anyone looking for top-notch men’s skincare.
Splendid products
Splendid products that have now been integrated into my daily routine. Seamless customer service and delivery
Jander deodorant provides the freshness…
Jander deodorant provides the freshness that you need. Control sweat and Oder.
I’ve been using this face cream since…
I’ve been using this face cream since day one and I’m a huge fan. The new version is even better — feels amazing, smells incredible, and the quality is top
High quality products and great service
High quality products. I tried the deodorants and the sunscreen bar and couldn’t be more satisfied.
I read other comments complaining about the subscription, but to me it was a useful feature. You can tweak to your preference so that you only receive new products when you need them.
Unable to manage subscription
When you buy the trial products, it mentions that there's a subscription, but the checkout receipt doesn't mention anything and there is no information about any active subscription anywhere, not even via email.
After 2 weeks, they charge a surprise monthly subscription on your card for a product you might not want, with no information on how to cancel. You really need to dig deep to find a way to register and log in to your account in order to cancel.
Cancelling the order is another nightmare, they refused several times to refund me stating that it was clear that there was a subscription, even if they don't give you any information on how to manage that subscription. After a lot of back and forth I decided to involve my credit card company and report this as fraud, showing my receipt as evidence. I refused the delivery when the product arrived and they finally refunded me, except 15€ for "logistic costs". My credit card covered those 15€. Another cash grab business where when you find out you have an active subscription it's already too late.
DO NOT SIGN UP FOR THIS SCAM
DO NOT SIGN UP FOR THIS SCAM
I was not aware that I signed up for a recurring subscription after the free trial. I sent them an email about this but was told a refund is not possible. I followed their instructions to stop the subscription. There is no feature to close your account so I thought it was settled this way.
But somehow after 4 months I suddenly see that they charged me again for another new set I have never asked for! They are not willing to cooperate and respond with the same robotic answer. I still returned the package anyway, my payment provider is helping me at the moment with this matter.
Excellent product
Excellent product, have been using Kiehl's for years and have seen much better results on my face with Jander. Will continue to use them for my daily routine!
Didnt received my items
Great product :-)
Great user experience
Great customer service, very quick shipping and really good products. Recommendable!
Got a subscription I never asked for
Got a subscription I never asked for. I even double checked after ordering if I had any confirmation or receipt stating the “subscription” or any other recurring fee and if I could find that on their website or a cancel feature/page but got charged anyhow. After contact and protesting this, I can not even return the product but got simply the message “you can use the product for up to 12 months”.
DON’T BUY, it’s a scam and the product are not good or worth buying without a “subscription”
Sneaky
They thrive on a sneaky business plan, give you a free trial and when you don't pay enough attention you are stuck with a 2 monthly subscription what you just notice 2 months later when the payment is due. Don't fall for it, their product isn't worth it either.
I did not get my items
No good terrible products and service
Package came in leaking
Package came in leaking. All containers were not sealed properly. Sent an email regarding this matter. They would not refund or resend my order.
Customer service is trash, do not buy here. Plenty of other companies out there who sell the same. Pick one of those
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