Islander UK Reviews 

3,545
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible staff for being exceptionally helpful, friendly, and entertaining during all the interactive workshops. Visitors truly appreciate the engaging instructors who guide participants and make the crafting sessions incredibly fun and easy to follow. A few other people also felt that the vast selection of colors, unique designs, and quality materials made creating a custom bag a truly special activity. Participants love walking away with a personalized, high-quality keepsake from wonderful store locations in great cities. Reviewers consistently recommend this memorable experience as a fantastic way to wrap up a vacation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as extremely helpful, friendly, and... See more

Product

Customers had positive experiences with product, expressing immense delight and satisfaction with the final... See more

User experience

People report positive experiences with user experience, highlighting how simple and easy the process is... See more

Location

Customers consistently note positive experiences with location, highlighting fantastic stores in Edinburgh... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the materials used.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beatrice and Chris not only made this a unique experience but entertaining as well. They were both friendly, funny, and helpful. Unlike any other experience I’ve had before. How many people can say th... See more

Rated 5 out of 5 stars

Amazing selection of bags, lids straps, handles to choose from Jane was amazing, full of knowledge and willing to help with selection and assembly. Would love a bit more time to select and assemb... See more

Rated 5 out of 5 stars

Loved the relaxing handbag making experience in their new London store !! Instructors took time to explain everything clearly, from materials to after care. Great choice of design, colour, style and p... See more

Rated 5 out of 5 stars

Blair did an excellent job keeping the group engaged, entertained and happy. The other girls were less vocal but equally engaged. of/when we return to Edinburgh we will return to the shop 100%.


Company details

  1. Handbags Shop
  2. Shoe Store

Written by the company

Islander® is an Edinburgh-based brand specialising in footwear and accessories. We create distinctive, beautifully crafted designs for men and women using Scotland’s finest Harris Tweed®. We have seven stores in Edinburgh, and one in St. Andrews. Please see a list of our locations below. Islander Flagship - 95 West Bow, EH1 2JP Islander Workshop - 42 Candlemaker Row, EH1 2QE Islander 54 - 54 Candlemaker Row, EH1 2QE Islander Cafe - 37 Marshall Street, EH8 9BJ Islander Canongate - 6 Sibbald Walk, EH8 8FT Islander Arches - Arch 10, East Market St, EH8 8FS Islander Stockbridge, 63 Raeburn Place, EH4 1JF Islander St Andrews - 120 Market St, KY16 9PD. The Islander Handbag Experience offers customers to create their very own bespoke Islander Satchel, during our 1-hour workshop, now open 5 locations in Edinburgh: Islander Workshop - 42 Candlemaker Row, EH1 2QE Islander 54 - 54 Candlemaker Row, EH1 2QE Islander Cafe - 37 Marshall Street, EH8 9BJ Islander Canongate - 6 Sibbald Walk, EH8 8FT Islander Arches - Arch 10, East Market St, EH8 8FS And also in St Andrews.


Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(3,545)

2,133 reviews in the last 12 months

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Rated 5 out of 5 stars

What an amazing experience

What an amazing experience! Wiktoria and Conner were so great and fun. They made building the bag so easy to do by giving easy step by step instructions. Such an awesome souvenir I got to leave Scotland with.

September 6, 2026
Unprompted review
Rated 3 out of 5 stars

Why announce the price of a gift?

It was a great experience and we love our bags, but having taken my mum there as a birthday gift it was a horrible moment when the first interaction was for all the prices to be announced to the whole group! Surely it’s quite a popular gift idea? Since all the info is so accessible ahead of time it didn’t seem necessary and did somewhat ruin the gift experience.

September 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

We had a lot of fun making our own habdbags. You have a lot of designs and colours to choose from. We also got some interesting facts about Scotland and the designs. Thanks again to Isaac and the whole crew of Islander.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great city experience!

This was such a wonderful and fun experience for my mother and I! Jane was incredible and had so much enthusiasm. Everyone had a memorable time and we made new friends. Thank you Jane, Isaac, Sarah, and Kayla! Also try a drink while you’re here, they’re delicious!

September 5, 2026
Unprompted review
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Rated 5 out of 5 stars

The day of our arrival from the US we…

The day of our arrival from the US we booked the workshop to make another bag. I made my first one 3 years ago and couldn't wait to do it again. Chris and Beatrice were outstanding! They made the experience enjoyable, relaxing and so fun. I love my backpack!

August 24, 2026
Unprompted review
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