I have found the watch keeps accurate time under sometimes testing conditions. I'm a professional gardener so the watch has to withstand some hard conditions. My only criticism is that it is not stra... See more
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We build rugged, reliable field watches that honor military and outdoor heritage, designed for real-world adventurers.
United States
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Never dealt with customer support, only problem i have with watch, is there is no date window and watch band to short
Reply from Ironway
The watch itself is good; however, the band isn’t what I expected. It doesn’t adjust easily and has to be re-adjusted every morning as I put it on for the day.
Reply from Ironway
Looks good on my wrist I appreciate the lighter face from my first purchase from your company. It looks and feels right and I like to support military veterans in both the UK and USA.
Reply from Ironway
Nice every day watch. Because the second hand is black ( I have the blue one) it is very hard to see. Should be white/red/yellow, something that would show up against the dark face color. Also I was supposed to get a free watch band but didn't. Also wasn't real thrilled that it came out of China.
Reply from Ironway
Straight ahead wonderful watch. The NATO strap however could not be adjusted to locate the clasp over the middle of the wrist. No big deal. Just got a new strap.
Reply from Ironway
Fantastic service. Beautiful, reliable, robust, comfortable watch.
Reply from Ironway
Mark did a great job of answering all my questions and was very generous in the offers he made to make my purchase a good one. He was very quick in his responses which made me feel that he wanted to make everything right for me in the purchase I had made. He was also very understanding and was willing to support the decision I made regardless of which it was.
Thanks Mark
Beware don't buy it's a rip off, watch didn't last 6 months and the warranty is useless. Seriously pissed I fell for the you tube advertisement
Reply from Ironway
Your product is first rate,this matched with your communication skills,shows the company maintains a professionalism with the business community that shows true character. One,which I'm grateful to have come in contact with.
Reply from Ironway
Reply from Ironway
Reply from Ironway
Having received the watch, I dutifully read the owners manual and was totally surprised by the care requirements. If you actually read the requirements, such as dry off after swimming, or wipe off your sweat after using raised red flags to me. I never get that information with a $39 Timex I've had for 9 + years that still is working. So I decided to return the watch a few days after receiving it. I found out the 30 day return warranty is bunk. First, they offered me partial money back and told me I could keep the watch. Then when I turned that down they offered to give me a 75% discount on a future product which I turned down, Finally after 5 emails to support they sent me instructions to return it to to China, WITHOUT a pre-paid return shipping label which ALL reputable companies do. I have no idea how much a shipment to mainland China is if I have to foot the bill, but I'm guessing it's expensive. I'm awaiting me request in my 6th email right now. Good luck if you purchase any of these watches and want a refund under their warranty.
Reply from Ironway
My daughter bought the watch for Father’s Day and I love it. Also loved the green woven strap that came with the watch. A little disappointed that the black painted strap attachments have quickly shown signs of wear with paint coming off. Because of this I went ahead and ordered a new strap which is slightly different design but with steel (unpainted I think) hoops and buckle. Fingers crossed this holds up better.
Reply from Ironway
The watch holds battery life for 2 to 3 weeks depending on how you set it up. It is comfortable even with it on your wrist while sleeping.
Reply from Ironway
The watch is just what I need. Easy to read, robust with great support. Couldn't ask for more.
Reply from Ironway
easy ordering, really quick delivery. So far, so good. Interesting strap design.
Reply from Ironway
Recieved it on time. The watch was absolutely brilliant.
Reply from Ironway
Love the watch everything was as advertise so far so good thank you
Reply from Ironway
The whole experience was
Reply from Ironway
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