Incogni Reviews 

2,948
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 849 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the core service for effectively removing personal data from brokers and significantly reducing unwanted spam calls. Consumers appreciate the intuitive online dashboard and straightforward setup process that makes tracking removal progress simple and clear. Many users feel much more secure online knowing that professionals are handling their digital privacy in the background. However, some people mentioned that the service failed to remove personal information from certain data mining websites as expected. A few other people also felt that their spam and phishing issues actually increased after starting the paid subscription.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that performance and attitude strongly exceeded... See more

Website

Reviewers mention ambiguous feedback about website features and removal success. Some consumers praise the... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is simple to set up and... See more

Product

Users describe ambiguous interactions with product, reflecting a split in customer experiences. On one hand,... See more

Subscription

Customers consistently note ambiguous experiences with subscription models, with widely differing outcomes.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Seemed like my info were removed from a lot of websites but I didn't see any difference in the spam calls. I only used this program for one month so I gave this program the benefit of the doubt and th... See more

Rated 5 out of 5 stars

I was receiving repeating spam messages for property i have never owned, to the tune of 3 times a day. Very annoying! Once i discovered Incogni, these have diminished to about 1 or 2 per week - if tha... See more

Rated 5 out of 5 stars

They do a very good job of erasing your data from miscellaneous sites on the web. And, they've identified sites that will remove you (temporarily) and put your information right back up there. To deal... See more

Rated 5 out of 5 stars

This keeps me from having to deal with every single entity/company on my own spam has just about stopped and I don’t really remember when the last time I received a robocalls


Company details

  1. Computer Security Service
  2. Computer Software Store
  3. Software Vendor

About Incogni

Written by the company

Incogni, a tool that helps prevent your personal information from being stored and sold by data brokers.

Upon the customers’ request, the tool identifies and communicates with dozens of data broker companies, so that the person’s details can be deleted from their databases.

Leading names in the data brokerage industry currently own data on hundreds of millions of consumers, some boasting up to 1500 data points per consumer.

With the introduction of GDPR and CCPA, all these companies are subject to giving or deleting information they hold on the person if they receive a formal request.

However, contacting each firm could take ages due to the excessive response frameworks companies have crafted and perfected.

Surfshark’s team of researchers contacted 36 data broker companies on their own to show how difficult this process can be. To get a final response took a little over 6 days from our first letter with each new data broker and more than 20 days with each established one.

Furthermore, 63% of the large data brokers asked for additional personal data which is not necessary to complete the inquiry (outside of ID copy), asking for a bank statement or even e-signature and thus prolonging the procedure.

“Data privacy is becoming an increasingly alarming issue, yet many people are still unaware of the hidden market that data brokers operate in,” – points out Vytautas Kaziukonis, Chief Executive Officer of Surfshark.

“As the sensitivity and scope of data they possess widen, so does the need to be able to opt-out of it. However, based on recent studies, the actual process of taking back data is an extremely tedious procedure, which requires legal knowledge and lots of persistence.

“Incogni aims to help users opt-out of these practices more efficiently and exercise their legal right to privacy easily.”

The Incogni privacy tool is available for purchase at the official link: https://incogni.com.

Get your personal data off the market!

You have the right to have your personal information removed!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(2,948)

842 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been a subscriber to Incogni for…

I habeen a subscriber to Incogni for several years. This year Incogni did not send me reports for several months. I contacted them and after many email exchanges they finally agreed that they had been at fault and not me. However, a number of different "customer support" people have been handling this. I received an email saying that I was not receiving the reports because I had marked them as spam. Weeks ago another Incogni support person said that I had NOT marked the reports as spam but it had been an internal problem at Incogni. Instead of extending by 3 months or so they only now are offering a month though it was their problem not mine.

September 4, 2026
Unprompted review
Incogni logo

Reply from Incogni

Thank you for sharing your experience. We’re sorry for the frustration caused by the conflicting explanations and the time it took to clarify why you were not receiving the reports.

We understand your disappointment, especially after being a long-time Incogni customer. We also appreciate your feedback regarding the one-month extension offered, and we understand why you feel the resolution should better reflect the period affected.

We’d like the opportunity to look into this further and work toward a resolution. Please contact our Support Team at support@incogni.com with the details of your case, and we’ll be happy to assist you further.

Rated 4 out of 5 stars

It’s fine

It seems like it is doing what it promises, but I haven’t done any real due diligence so it’s hard to know.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

This works

This has helped me finding out how so much of my information was out on the internet. Best Choice for me.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Best thing I ever subscribed to…..

Really really impressed with Incogni. I had it for about a month before I lost hours in my job and unfortunately had to cancel it but I will absolutely joining again. After a couple of weeks the spam calls, crappy emails and other nonsense had virtually stopped. I will definitely be back and hopefully on a discounted annual plan.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Just What I Needed To Sleep Better

This keeps me from having to deal with every single entity/company on my own spam has just about stopped and I don’t really remember when the last time I received a robocalls

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

spam calls/text increased since signing up

In early days of use there was a 10x increase in spam call and messages i never use to receive before signing up to incogni.
Customer service was reasonable, understood the issue and refunded the money. Hope you will all have better luck with this service.

August 28, 2026
Unprompted review
Incogni logo

Reply from Incogni

We are very sorry to hear about your experience.

Spam is a rather broad topic, and it is best to review it on a case-by-case basis.

If you would still like us to check out your situation, please reach out to support@incogni.com.

Rated 3 out of 5 stars

Needs further development

Needs further development. Follow up on non-responses. Better explanation of function and benefit. I didnt see any change

August 30, 2026
Unprompted review
Incogni logo

Reply from Incogni

Thank you for the feedback, Gayle!

We would very much appreciate it if you could reach out to support@incogni.com, and our team can help you out with any questions you might have.

Rated 2 out of 5 stars

They take months and months to remove…

They take months and months to remove requested websites

August 28, 2026
Unprompted review
Incogni logo

Reply from Incogni

Thank you for taking the time to leave your feedback.

Data brokers are legally obligated to process opt-out requests, but privacy laws (like GDPR or CCPA) grant them 30 to 45 days to comply. Some brokers adhere to these timelines strictly, while others experience significant backlogs.

When a broker ignores a removal request or misses a legal deadline, our team steps in to send formal follow-ups and escalations, which can extend the timeline for stubborn sites.

If you have any further questions, please contact support@incogni.com.

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