The customer service agents Alexander and Dalia were amazing. I felt heard and they took steps that provided a solution that exceeded my expectations. The only downside is it still seems it's my r... See more
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Company details
Written by the company
iubenda is a compliance software and consent management solution. Headquartered in Milan, Italy, we proudly serve over 150,000 customers in 100+ countries. Since our founding in 2011, we’ve been committed to helping businesses and individuals get their sites and apps on the road to compliance with privacy laws such as Europe’s GDPR (incl. UK GDPR) and ePrivacy/Cookie Law, Switzerland’s FADP, the United States’ CCPA as amended by the CPRA, several other US state laws, and Brazil’s LGPD. We offer a 360-degree compliance platform that includes our Privacy and Cookie Policy Generator, customizable Consent Management Platform (CMP), the Terms and Conditions Generator and our accessibility widget, WayWidget. Our platform allows you to easily generate legally compliant documents in up to 27 languages. It also lets you collect your users’ consent preferences via a cookie banner or a consent banner. iubenda simplifies privacy compliance for businesses of all sizes, from fledgling start-ups to large enterprises. So you can focus on growing your business – while we handle the heavy lifting of improving your compliance with global privacy laws.
Improve your compliance with ease
Written by the company
- Trusted worldwide for privacy compliance
- Start with our free plan and upgrade to advanced features risk-free with a 14-day money-back guarantee. Trusted by 150,000+ businesses in 100+ countries for privacy compliance. Learn more at iubenda.com
We handle compliance. You handle everything else.
Test iubenda worry-free for 14 days.
Contact info
Via San Raffaele, 1 , 20121 , Milan, Italy
- info@iubenda.com
- iubenda.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 1 month
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It was good
It was good. A bit slow so patience is key but problems are always solved.
I know who’s taking my info lawyers…
I know who’s taking my info lawyers heading your way
Best decision to switch to Consentmanager
We switched to Consentmanager and are super happy with our decision. The implementation process and setting everything up in the tool was simple and straightforward. Whenever we needed support, the team was always quick to respond and very helpful.
What stands out even more is the excellent service after the implementation. From our perspective, this is a huge USP and a real differentiator.
A special thank you to Simona, Alexander, and Antonio for their support and commitment throughout the whole process. Thank you for your work!
Great product that offers peace of…
Great product that offers peace of mind. As a small business owner, I need to wear many hats, in subjects that are not my area of expertise. Using Iubenda makes me rest easy that this complicated topic is taken care of, and is updated regularly to comply with the rules.
The customer service is very friendly and helpful, with a special thank you to Sahar, who has patiently answered all my questions and guided me through an issue I had no idea how to tackle.
Great flexibility and professional support
Great flexibility of the solution; swift, nice, and to the point customer support.
I'm just having a good time in general
I'm just having a good time in general, but I do need my sight URL? 🙌🤌🌹❤️⁉️ TY
Good support, effective and helpful
Their support were effective and helped us resolve our issue quickly.
Consent Manager Experience
The customer service agents Alexander and Dalia were amazing. I felt heard and they took steps that provided a solution that exceeded my expectations.
The only downside is it still seems it's my responsibility to solve the problem. I would have been nice to hear Iubenda was also working on a solution.
Excellent customer assistance
The service is easy to use, and issues were solved kindly and promptly. Well done!
Others business app
Made it alot eaiser
People report positive experiences with…
People report positive experiences with service. Customers consistently praise the outstanding and excellent service and support received. Reviewers highlight the efficiency of the customer service when needed, noting significant improvements in automated services as well.
Super easy and reliable ! contact is amazing fast!
Iubenda made setting up my privacy and cookie policies incredibly simple. The interface is clean, the setup is fast, and everything stays automatically updated with new regulations. It saved me hours of manual work and gave my site a fully compliant, professional look. Highly recommended for anyone running an online business.
Excellent service beyond expectations
My contact person, Alexander Hock, did a brilliant job solving a problem for me. He handled everything with great kindness, efficiency, and timeliness. I truly appreciate his outstanding service!
Great Customer Support by Alexander…
Great Customer Support by Alexander Mateo! Thank you!
Alexander Hock was absolutely brilliant…
Alexander Hock was absolutely brilliant - totally professional , helpful and excellent at his job . He made things happen when others did not seem to know what was going on . If he is not running the company he should be ! Thankyou
Efficient customer support
My experience with Iubenda customer support was excellent. Maria Montrasio, in particular, was very helpful and efficient in resolving my issues.
I don't have a hint
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