Houlte Reviews 

102
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product's exceptional quality, noting its sturdy construction, premium feel, and beautiful, modern design. Reviewers also appreciate the easy assembly and well-organized components, making the setup process straightforward. Items often arrive well-packaged and undamaged, protecting the contents effectively. However, some customers experienced shipping delays, with items taking longer than expected, and occasionally received products with minor damages or missing parts. While many praised customer service for being helpful and efficient, others were dissatisfied with unresponsiveness, lack of support, or unprofessional communication.

What people talk about most

Product

Consumers find product quality to be exceptional, with many praising the stylish designs, premium materials,... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the amazing... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast and timely... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting positive... See more

User experience

Clients share positive opinions on user experience, with many reviewers expressing satisfaction with the ease... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased furniture November 21st, 2025. Received the console January 18th, 2025, Holt 63” solid oak console, almost 2 months following order. On the positive side: the console is well made and fu... See more

Company replied

Rated 4 out of 5 stars

Quality construction and great design for a very affordable price. Came in a timely manner and well packed. My only constructive suggestion is that this company has to think more about how they beco... See more

Company replied

Rated 4 out of 5 stars

Please read the instructions carefully before purchasing. I overlooked the website description and mistakenly assumed the product was ready-made. Only after receiving the package did I discover it con... See more

Company replied

Rated 4 out of 5 stars

Update: after posting my first review of 1 star, Houlte did reach out and sent a second console free of charge. Once again the console arrived quickly. Upon receiving this console, almost all the part... See more

Company replied


Company details

  1. #57 of 92 best companies in Home Goods Store
  2. #61 of 88 best companies in Decoration and Interior Design Store
  3. #119 of 173 best companies in Furniture Store
  4. #28 of 42 best companies in Lighting Store

Written by the company

At Houlte, we offer a curated range of lighting, furniture, and home décor that brings affordable luxury to everyday living. Thoughtfully designed and crafted with care, our pieces are made to elevate any space with style and function. From ready-to-ship selections to fully customizable options, we help you create a home that reflects your personal taste—beautiful, comfortable, and uniquely yours.


Contact info

4.1

Great

TrustScore 4 out of 5

102 reviews

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Asks customers to review

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Replied to 78% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(102)

102 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could go to zero I would

If I could go to zero I would. They sent my clients a damaged nightstand. After sending videos, that Houlte insisted of the damaged nightstand, they have not done anything about it. My clients are frustrated and I am completely embarrassed by choosing this company to help with my client's project. I debated about sending this review but since I cannot get any help from Houlte I had no other choice.

January 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Horrible Customer Service

The quality of the items is amazing, and I was able to purchase my items at a discount. Despite that, the customer service guaranteed I will never order from Houlte again.
I placed my original order November 2025. Due to shipping delays, my items weren't delivered until late January. Both items were damaged in ways I couldn't repair, and Houlte offered to replace them free of charge. I was also able to keep the damaged items. This was March 1. I received the first replacement on April 17. I received the second replacement last Friday. And throughout these 8 months, Houlte did not reach out a single time to give me an update on my order. Every time I reached out, I was told I would receive an update shortly. The updates never came. I was never offered any sort of discount or store credit for the inconvenience. At one point, I even received a reprimanding email from a representative named Mariz for contacting Houlte on the weekend, even though Mariz had previously responded to me on a weekend. Overall, the experience was extremely disappointing, frustrating, and highly unprofessional. If you value quality over customer service, this is the place for you. If not, I suggest shopping elsewhere.

July 9, 2026
Unprompted review
Houlte logo

Reply from Houlte

Dear Taylor,

Thank you for taking the time to share your experience and for your kind words about the quality of our products. We are truly pleased to hear that you were happy with the furniture itself, but we are sincerely sorry that the replacement process did not provide the level of service you expected.

We understand how frustrating it must have been to experience shipping delays, receive items damaged during transit, and then wait for the replacement pieces to arrive. While we were committed to replacing the damaged items at no additional cost, we recognize that the overall process took much longer than anticipated.

We also apologize that we did not provide proactive updates throughout the replacement process. We understand how important clear and timely communication is, especially during an extended resolution, and we appreciate you bringing this to our attention. Your feedback has been shared with our customer support team as we continue working to improve our communication and after-sales service.

We are glad that both replacement items have now been delivered, and we sincerely hope they meet your expectations. If there is anything further we can assist you with, please don't hesitate to contact us.

Email: service@houlte.com
Phone: +1 (720) 573-2705
WhatsApp: +1 (213) 270-4973

Best regards,
HOULTE Customer Care

Rated 5 out of 5 stars

Elegant & High End (Order H16882420)

The fluted side tables are not only GORGEOUS but such high quality. The spacious drawers that close softly The marble top that can handle spills (and our leaky Himalayan Salt Lamps). Originally we needed them in our bedroom, but as they were assembled in our living room, we almost kept them there because wherever you put these tables they will certainly elevate the room! We are vintage furniture collectors because new furniture just won’t cut it; however these tables were a win.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience

I had a wonderful experience with Houlte. The quality exceeded my expectations, and everything arrived exactly as described. The design is beautiful, the materials feel premium, and it fits perfectly into my home. Customer service was also responsive and helpful throughout the process. I’m very happy with my purchase and would definitely recommend Houlte to anyone looking for stylish, high-quality home products.

June 24, 2026
Unprompted review
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Rated 5 out of 5 stars

The Houlte Alvar Arched Oak Sideboard…

The Houlte Alvar Arched Oak Sideboard With Drawers is lovely. We got the set of two. Solid wood construction with a beautiful rich black finish. It provides all the storage we need for our dinnerware and tableware. I also love the two additional drawers at the top to store candles, silverware, and napkins.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Customer service is great super swift replies and the quality of the lights are fantastic! My chandelier has become the showstopper of the house 👏🏻

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

I’m very happy with this TV stand

I’m very happy with this TV stand. The quality is excellent, and the natural wood finish looks beautiful in my living room. It feels sturdy, well-made, and provides plenty of storage while keeping the space looking clean and organized. Assembly was straightforward, and the final result exceeded my expectations. Highly recommend!

June 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered a console table that showed in…

Ordered a console table that showed in stock and ready to ship. Placed the order 4/4/26 and it is 6/23/26 with no definite response on when it will be even received for inspection on their end before shipping to me. Every response has been a vague delay pushing the estimated time further and further. This company obviously uses a third company manufacturer with no control or idea of logistics. Very deceiving to trick buyers by showing items are ready to ship. I’m very close to assuming this is all a scam and get my cc to refund payment.

April 4, 2026
Unprompted review
Houlte logo

Reply from Houlte

Dear Jason,

Thank you for taking the time to share your feedback. We sincerely apologize for the delays and frustration you experienced throughout your order.

We completely understand how disappointing it can be when the delivery takes longer than expected. Due to higher-than-anticipated order volumes and shipping coordination, some orders experienced longer fulfillment times than we had originally estimated.

We would also like to clarify that, at the time this review was posted, your order had already been shipped and was on its way to you. After delivery, we understand that some items unfortunately arrived damaged during transit. Once the issue was reported, our team promptly arranged replacement parts to help resolve the matter as quickly as possible.

We sincerely regret both the shipping delay and the inconvenience caused by the transit damage. Your feedback has been shared with our team as we continue improving both our delivery process and after-sales support.

If there is anything further we can do to assist you, please don't hesitate to contact us. We remain committed to ensuring your order is fully resolved.

Email: service@houlte.com
Phone: +1 (720) 573-2705
WhatsApp: +1 (213) 270-4973

Best regards,
HOULTE Customer Care

Rated 5 out of 5 stars

Broken glas

I had a problem with a broken glas when delivered first and the great team did really everything to replace it successfully.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Good buy!

I was skeptical because of the lack of reviews, but the console shipped fast, didn’t take too long together, and looks great! It is real quality and transformed our room into a more modern look, plus it has a ton of storage space. Bonus points for the cable routing holes!

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love it!

Absolutely love our new Houlte media console (H16882080). I looked for a while for something vintage that was unique to fit our space then came across Houlte and fell in love with this piece and it was at a great price point for the quality. Shipping took a little longer than expected but we received very detailed updates during the shipping process. Totally worth the wait and would definitely order from them again. Easy to put together and it fits perfect in our space.

December 8, 2025
Unprompted review
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Rated 5 out of 5 stars

I received a vanity for my powder bath…

I received a vanity for my powder bath and it far exceeded my expectations. It was packaged well and easy to put together. The quality is what impressed me most. Such a beautiful piece that completely transformed my powder bath.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

My husband and I were so impressed by…

My husband and I were so impressed by the quality of the nightstands we purchased. Installation was quite easy and the instructions were very specific. The packaging they used for shipping was very heavy duty. I would highly recommend buying anything from this company!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Good design, good size, and good construction!

Houlte delivered a well-designed, well-sized, and well-constructed piece of furniture that looks great in my space. There is tremendous attention to detail including the handle and interior lighting. Houlte has my highest recommendation!

June 11, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m extremely happy with my Arch…

I’m extremely happy with my Arch Cabinet. The assembly process was surprisingly easy, and all the pieces fit together perfectly. The solid wood construction makes it feel durable and high quality, while the tempered glass doors add an elegant touch. One thing I really appreciate is how sturdy and stable it is once assembled it doesn’t wobble or shift easily. It looks beautiful in my home and feels like a piece that will last for years.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Love This Oak Media Console!

I’m so happy with this oak media console. The quality exceeded my expectations—the oak wood feels solid, durable, and beautifully crafted, with a natural finish that adds warmth to my living room. The console arrived well-packaged and in perfect condition, and the delivery process was smooth from start to finish.

The design is both stylish and functional, offering plenty of storage while keeping the space looking clean and organized. It blends seamlessly with my decor and feels like a high-quality piece that will last for years. Overall, I’m extremely pleased with this purchase and would highly recommend it.

May 26, 2026
Unprompted review

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