Information Center works really well
The TV arrived broken and when I asked for information or a replacement, Nadine Neuhauser She helped me and was very kind to me
July 10, 2026
Unprompted review
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1.4
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346 reviews
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Worst after sales (warranty) service ever!
My TV was collected 06.11.2025 and I was advised that I will get a replacement, because the TV was faulty under warranty. It’s now 6 weeks later and still no replacement TV.
November 6, 2025
Unprompted review
Hisense Germany ignores customers
Hisense Germany ignores customers. 9 months ago I report my tv for service, they just ignore you and now the warranty is ending and I can't do anything. Literally the worst service of all time. Amazon also won't protect me here as Hisense has blocked returns for my tv, obviously knowing that it's a defective batch. It broke 6 months after I bought it. It's a disgrace!
October 24, 2025
Unprompted review
After a recent firmware update on my…
After a recent firmware update on my Hisense 55U7NQ TV (SN: 31GZ1V23481LDE9C8L21397, Firmware: V0003.09.01X.P0603), the “Russia” region was removed from the settings. As a Belarusian citizen living legally in Germany, I relied on that region to access Russian-language apps such as Premier, Wink, and RuTube — which are now completely gone.
I have no problem setting my TV to the "Germany" region, but unfortunately, many international apps are not available there. The only solution was to use the "Russia" region — which Hisense has now silently removed.
At the same time, the "Ukraine" region remains available. Why are only CIS regions being excluded?
This is deeply unfair to international users who legally purchased their TVs and simply want to watch content in their own language. I strongly urge Hisense to restore manual region selection or make international apps available regardless of location.
Disabling functionality after purchase is not acceptable.
August 1, 2025
Unprompted review
THE WORST CUSTOMER SERVICE
THE WORST CUSTOMER SERVICE
I contacted them 1 month ago for my warranty service and nobody contacted with me still. no one answers anything. THE WORST COMPANY EVER
May 10, 2024
Unprompted review
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