Hume Health Reviews 

I had a problem with my device and Ellaine went out of her way to make sure my problem was resolved.

I had a problem with my hume band not holding a charge for more than a day and a half. It would take 7-8 hrs to fully charge. Since I had this for less than a year, I was disappointed. I contacted hume cs, and Ellaine handled my concerns. My issues were handled above my expectations!
I will continue to recommend this product due to the service I received regarding my issues.
Thank you again!

Very disappointed with the Hume Band. For a product that is supposed to help you monitor your health, I expected the information to be accurate and reliable. Unfortunately, the readings are inconsistent, the band has problems syncing with the app, and I cannot trust the data it provides.
The battery life is also disappointing, and the overall experience is not worth the price. I expected much better quality and reliability from a health-tracking device.

I bought both the band and the pod. I had lots of issues with the pod at first, but after viewing a few videos online, it is mostly figured out. My issues have been mostly with the band. My first band always crashed during my sleep. Customer service was great and exchanged it right away. The second works fine except now, after only 5-6 months, I have to charge it every 48 hours, and even then, sometimes the battery runs out during the day. I just bought the time half a year ago. I will not upgrade to V2 and spend all that money again for a better battery. It may last up to 14 days... We will see after people have had it for a year to see if the battery promise is still as good as new. I am sure, with the fast degrading battery, that I will no longer be wearing the band as it won't be working anymore.... Too bad!

I was excited to receive the product on 21 August until the bodyweight readings between the first and subsequent readings were always out by over a kilogram. Heartrate readings were also way above the readings my blood pressure monitor which made the accuracy of this device questionable. Customer support offered a small discounted refund to incentivise me to keep the product which led me to telling them the issues I had with the pod. I sent photos as requested and since then I have had no response which leaves me no choice but to return the pod at my own cost. I've seen reviews on how difficult it is to obtain a refunds of returns. Remains to be seen. If this proves to be the case, I shall be pursuing it through consumer rights.
Bottom line, best to avoid.

I bought the band. It worked for about 2 months. They sent a replacement that hasn't worked right since I received it. Do not buy. Everything from this company has been trash.

I thought I had a charging issue with the band, so I contacted the customer service department. They got back to me next day and gave me things to try. Well I found that I had a faulty charging cube and not the band at all. But Noah, from customer service was so caring and helpful, I thought that these people really care about their customers. I was impressed by his personal touch to his correspondence. It was first class customer service!

Terrible products that do not work. Customer service is a waste of time. Do not waste your money

I tried to refund my watch before it even shipped or dispatched and they are not complying with me

Without a doubt the Hume system is the best and most advanced system for tracking and relying on health matrices. Although I have used other trackers, none are as accurate and lack insight into how to improve your health. The readouts, insight and advice are as fine as you can get and add a new dimension to health maintenance or improvements. That said, some things need to be improved mostly by communication, such as exit the app before you go to sleep or else it micro analyzes each movement such as getting up during the night for a brief. This is also not a out of the box and forget it device system. It takes time to understand and learn its principles in order to get the most out of its data. I'm anxious to see how this company builds upon its base. I'd recommend this as the best system for developing a health strategy.

this doesn’t work, i tried returning with no success or response yet

I'm a new user of band and pod and still learning but really like both. Would like a replaceable and waterproof band. Good product.

I am very pleased with this company and service. I was disappointed because I was not able to use my Dara 1 scale and they replaced it with the Hume pod with no additional cost. They were also very prompt in replying to my emails. Looking forward to trying the Hume pod

No refund given, have emailed 10 times and no luck! Absolute rubbish customer service!

Elaine was quick and gentle in responding to my request.

DO NOT BUY. I made a purchase of their Health Pod that cost $229. I received the product and the numbers jumped from one to another and were completely inconsistent with my Functional Medicine doctor’s very expensive and accurate scale. Hume Health advertised a 45 day return policy. I immediately emailed them (they list no phone number) and asked for a refund and a return authorization. They responded that I needed to send photos and all kinds of stuff to see if the product was defective so they could figure out the problem. I responded that was not my job and I need a return authorization and refund. That was six days ago and now I’m getting the silent treatment although I email them every day. There is no response whatsoever. Please DO NOT purchase from this company as they do not seem to legitimate. Their products are substandard, customer service is nonexistent, product is expensive, and their advertising is deceptive.

Very disappointed in my band that does not charge. I have requested exchange over a week ago
and they are asking for the same info again.the lack of response is horrid. Very bad customer service. I am getting ready to put a dispute in my card and at this point I don’t even want it anymore.

I really like this device. It has a cool app. And Google Health Connectit is integrated. Akku run time is really good, too. And this sompany has good customer support (Thanks, Rey!)!

Really disappointed with the Hume Band 2.0 and the response so far from customer services. On the website, they say "Blood pressure. Watched daily, no cuff required. Continuous blood pressure monitoring without the hassle. Just real data, every day, on your wrist." What I got is a stuck reading of around 120-122/72-74 - as has been noted by other disappointed customers. This "trend" bears no resemblance whatsoever to the BP trends I observed using my own medical-grade BP cuff. So I emailed (30th Aug) to action the website promise of "45 day money back guarantee" / "Not satisfied within 45 days? Get a full refund. That's how confident we are in your results. But if you're not thrilled, send it back and we'll refund your purchase" - only to get a rambling email on Aug 31 "explaining" that "The Hume Band is designed to provide directional blood-pressure trends rather than replace a validated medical-grade blood pressure cuff" - in direct contradiction to the wording on the website. I replied on Aug 31 to say I wasn't satisfied and that they needed to give me instructions on how to raise a return and get a refund... and since then, despite emailing again, no response. I consider this to be a potential Trading Standards issue, with misleading wording on their website. Avoid. (My next steps will be contacting Trading Standards and raising a charge back on my credit card.)

Garbage scam snake oil company bought late one night after really reading reviews tried to cancel. They have had my money for months with no credit. I never opened the box had to pay to return it and they are not crediting my card still dealing with charge back do not give these scammers your money for there snake oil garbage !!!