GRT Financial Reviews 

4,693
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 956 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the staff for being professional, knowledgeable, and caring, making interactions pleasant and supportive. Many customers highlight the excellent customer service, noting that representatives are helpful, patient, and provide clear explanations to their questions. The service itself is frequently commended for delivering promised results, effectively reducing debt, and providing a smooth process that alleviates financial stress. However, some customers also noted dissatisfaction with communication, citing a lack of consistent updates, difficulty reaching a single point of contact, and unresponsiveness to inquiries. A few other people also felt that the service was slow, with delays in debt negotiation, continued creditor harassment, and concerns about unexpected fees or credit score impact.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and recommending the... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting positive experiences where... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting positive experiences, noting that staff send... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have no complaints since they took over my accounts, every thing has been done openly and clearly with monthly updates My only complaint is that you don’t have just one person to deal with, wethe... See more

Rated 4 out of 5 stars

My experience has been okay. My main concern is that nobody contacts me with updates as to status of my case. When I was told I needed to contact, I was right on time, but when I text for information,... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with GRT basically because I understood everything about what they had planned for my situation. They were very upfront about the process and how long it would take to get me stra... See more

Rated 5 out of 5 stars

They are very professional and approachable. I never had a problem contacting them. They kept us well informed of every transaction. I highly recommend them to assist in resolving credit card... See more


Company details

  1. #30 of 32 best companies in Debt Relief Service

Written by the company

GRT Financial, Inc. is a licensed debt settlement company focused on providing cost-effective representation to clients seeking to negotiate the reduction of unsecured debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.3

All reviews

(4,693)

973 reviews in the last 12 months

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Rated 5 out of 5 stars

AS ALWAYS OUTSTANDING SERVICE

AS ALWAYS OUTSTANDING SERVICE. FOR THE LAST YEAR OF BEING ENROLLED IN THE PROGRAM, THE SERVICE STAFF HAVE GONE OUT OF THEIR WAY TO ANSWER MY QUESTIONS AND KEEP ME INFORMED OF THE ONGOING NEGOTIATIONS OF OFFERS.

August 21, 2025
Rated 3 out of 5 stars

The time it takes for a resolution

Im.not happy with the time it has taken to came to a resolution to my accounts even though I think my case was kind of easy since the amount I owe wasn't a lot. My case is been in process for 9 months and only 1 account has been resolved so far. Im very unhappy and feel that my case is not going anywhere.

November 17, 2025
Rated 4 out of 5 stars

GRT Financial has assisted me in paying…

GRT Financial has assisted me in paying off 2/3 of my debt in the last 3 years. I hope to be fully debt free by this time next year! There are some “hidden” fees for some kind of education. They have been able to negotiate w 3/4 of my creditors so far. So I overlook the BS fees. It may have cost me more, but the outcomes are good.

July 20, 2026
Rated 5 out of 5 stars

Grt have changed our lifes

Grt have changed our lifes. We have a clear goal and finish line that we are working towards unlike the endless credit card rollercoaster we were trying to live on.
Do yourself a favour and talk to GRT. Yes they make money for taking on your case and why shouldn't they? The difference is they have all the professionals on hand to deal with creditors and lawyers to support and get the debts settled.
Yes your credit will tank but it's not forever and all part of getting back on track.
Mine went down to 400 but within a year its increased to 565 and growing.
Talk to GRT they will and do help.

July 20, 2026
Rated 5 out of 5 stars

Very friendly and easy to work with

Very friendly and easy to work with! You’re getting to talk to an Actual Person! The staff took all of my stress of finding a quality debt solution and combined it into one low monthly payment! The staff is very professional, keeping me updated on all of my accounts and the process of how they handle them! I’m so grateful to have found them ☺️

December 20, 2025

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