Our ride was easy to book. And our driver was very easy to contact on the morning of the pickup to coordinate a meeting location. I just had to identify the door number we'd be waiting at and he showe... See more
Company replied
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Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
255 S Orange Avenue - Suite 104 #1266, 32801, Orlando, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 1 week
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First time users. Initially, I was skeptical, your services sounded too good to be true. I am ecstatic that we found you! Absolutely amazing service! We will always recommend and use your services from here on out.
Rommel Morel was incredible. He was a complete professional in the way that he greeted us and treated us. It was a comfortable and timely drive. A strong candidate for any job.
Thank you.
John & Lisa Williams
Bruno was top notch! So kind and helpful! You are a lucky one if you get him!!
Your service was excellent, caterina help me and was very efficient.
Comfortable driving with enough luggage spaces
USING CHAT LINK ONLINE I WAS ABLE TO GET A QUOTE FAST AND WITH NO HASSLE.
Reliable on time professional and pleasant service in a comfortable clean vehicle - truly appreciated and will use again, thank you!
Mr Sandro contacted me from the moment my flight landed. He had cold water for us as well as other amenities. He showed us things along the way. He was very friendly and I loved the service.
The Driver was excellent, helpful in every way, really appreciate him
Both trips were on time and the drivers were excellent. I would definitely use Gofastpass again.
The worst experience I’ve ever had. Driver attempted to pick us up with no car seats. We paid for car seats. They didn’t inform us they weren’t bringing them and left us stranded at the airport with no solution and then still charged us for the service.
Very easy to work with and was quoted the best price with a large group.
Great service, friendly, courteous driver, clean efficient vehicle.
Making reservations was very easy, communication from start to finish with FastPass and Mauro our driver were great. Service and the vehicle were top of the line! Will definitely refer FastPass and Mauro to anyone I know!
Our driver Reginaldo was wonderful! He was friendly, efficient and arrived early! His car was new and air conditioned. We all commented how nice it was. It was a great ride to the airport and we will definitely use again. Thank you!
Reply from Gofastpass
Our flights (2) were delayed. We were very hopeful that we were going to be able to Howard our connecting flight. That was a no. After standing in line to find a new flight, which was 1.5 hrs. We were rescheduled. Unfortunately, by the time all was taken care of, our driver was already at the airport . He suggested to use the chat and email to reschedule. According to the chat , someone would be in contact. I left a voice mail prior to boarding our flight. No response. By the time we arrived the office was closed. Left us stranded. Monday, I called and was told that no refund would be given due to the driver was at the airport and I regretfully did not contact the service. The stress level , with flights being delayed was overwhelming to say the least. Upon further communication, it was determined that the follow up email was sent to the junk folder. How would I have known that? I fully understand that the time was missed. The circumstances surrounding the missed time was no fault of myself. Airlines controlled the rescheduling. I understand the no refund . I would employ that you would reconsider and offer a partial 50% refund. Thank you for your time. Jeananne Postle
Reply from Gofastpass
Knowledgeable and provided great options for our travels!
Reply from Gofastpass
Caio is an extremely polite and professional driver. He engaged with my family during our commute and made us feel comfortable. He is an asset to your company so much so that I would refer him as a driver to my loved ones if ever they would need to book with this company.
Reply from Gofastpass
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