When my husband became ill while we were in France, Global Rescue would call me every day and also speak with the doctors. It gave me peace of mind...however when they sent through the translated hosp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Global Rescue since working with the US Ski Team back in the early 2000's and their response and support was always top notch. As such, I have continued to use them personally for all my... See more
Company replied
very responsive and thorough. i had a significant fall while in Austria (i'm typing with 1 hand) and while i knew i was responsible for the cost of the medical care, Global Rescue was joined at the h... See more
Company replied
Fabulous experience and we've been with Global Rescue for years. They run a first class medical ops' desk and they've helped me in Patagonia, interfacing with my Mayo doctors, etc. Super cool service.... See more
Company replied
Company details
- #2 of 2 best companies in Emergency Care Service
- #1 of 1 best companies in Ambulance Service
- #7 of 15 best companies in Security Service
Written by the company
Global Rescue is a crisis response, medical evacuation and security extraction company with additional services such as field rescue, medical advisory and telehealth. The company performs field rescues, sending critical care paramedics and military special forces veterans to the site of an emergency. Founded in partnership with Johns Hopkins Medicine, Global Rescue identifies, monitors and responds when members experience a medical or security emergency away from home. Global Rescue is a membership organization offering individual and corporate memberships on a short-term or annual basis. Global Rescue supports clients from its global operations centers and offices in Manila, Philippines; Islamabad, Pakistan; San Juan, Puerto Rico; and Lebanon, New Hampshire.
Contact info
United States
- +16174594200
- press@globalrescue.com
- globalrescue.com
The Global Rescue Difference
4.6
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it was easy and painless!
September 1, 2026
Quick confirmation package details etc
September 3, 2026
I am over 75 and needed to fill out the…
I am over 75 and needed to fill out the medical form. I did that on line and submitted it. I recieved a call from a nice lady within 30 minutes of submitting. She helped me clarify somethings and sent it on to medical for review. Policy was approved withing 2 days. I still make fly fising trips to remote loacations a couple times a year and I have been a Global Rescue member for over 25 years. Its reassuring to know I have that support when on these trips.
August 29, 2026
Very responsive support team
Very responsive support team. Great doctor with applicable advice considering my situation. Great follow-up
August 3, 2026
Global Rescue wow!
Global Rescue wow! I enrolled second time in the last five years. The experience was pleasant and personal. The call from a real human being to explain the benefits, finalize the details and make adjustments to my online enrollment was exceptional.
August 7, 2026
Reply from Global Rescue
Thank you Tony, we pride ourselves on our team and the quality of service we offer. Safe upcoming travels!
Joyce was amazing in guiding my process
August 7, 2026
Reply from Global Rescue
Thank you, Bruce! Safe Travels!
Medivac policy
The staff were unbelievably helpful and had my renewal done in no time. I would highly recommend this company to anybody looking fora medical evacuation policy.
August 1, 2026
Reply from Global Rescue
Thank you, Ken! Safe Travels!
Peace of Mind
Global rescue so far has been prompt and friendly. Thankfully I haven't had to utilize their services.I travel internationally for work and I am often in remote areas. It is such a peace of mind knowing that if something does happen they have a team that will come and get me.
July 28, 2026
Reply from Global Rescue
We've got your back, Jeremy! Safe Travels!
Helpful with the process of expediting…
Helpful with the process of expediting two applications. Very timely - no delays.
July 18, 2026
Reply from Global Rescue
Thank you, Mike! Safe Travels!
Global Rescue is a company I can truly…
Global Rescue is a company I can truly trust. I had edema. They proved it to me during this expedition to K2 in Pakistan. I will definitely continue using their services. They are 100% reliable.
July 20, 2026
Reply from Global Rescue
Thank you, and we wish you well on your upcoming travels!
It actually was the very helpful lady…
It actually was the very helpful lady (I think her name was Emily ) she was so polite and helpful which is a very rare thing these days. I would book just because of her being so helpful.
June 23, 2026
Reply from Global Rescue
Thank you, Pat! We passed along your note to our MS team to celebrate her! Safe Travels!
My husband and I both feel reassured…
My husband and I both feel reassured when I do international travel since I continue to have Global Member Rescue.
June 19, 2026
Reply from Global Rescue
Thank you Katherine, we have your backs!
My experience is limited to the…
My experience is limited to the reminder to and the actual renewal process. The reminder was through the phone; it was gentle and the process was easy
June 19, 2026
Reply from Global Rescue
Thank you! Best of luck in your upcoming travels!
Comfort knowing service is available should we need.
Although we fortunately have not needed the service, we love that it is there should we need it. And even though my husband has aged out of coverage, they will provide the service if we need it for him on a self-pay service.
June 18, 2026
Reply from Global Rescue
DeeCee, thank you! Best of luck in your upcoming travels!
I have been a member of Global Rescue…
I have been a member of Global Rescue for years. They are always responsive and helpful.
June 6, 2026
Reply from Global Rescue
Happy to have you!
Daughter spiked fever in Paris
They were very responsive in a timely manner and found exactly what we needed for our daughter. The follow up was superb as they made sure everything worked out well before they closed the cases.
May 30, 2026
Reply from Global Rescue
Thank you Richard for the kind words! We were very happy to hear that your daughter was feeling better. Safe Travels!
Explanations of alternative coverages…
Explanations of alternative coverages were clear and helpful. The application was easy to complete.
May 28, 2026
Reply from Global Rescue
Thank you, Jesse! Safe Travels!
prompt responses
prompt responses; faithful follow-ups; attentive listening; and genuine care
May 26, 2026
Reply from Global Rescue
Thank you, Mark! Safe Travels!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.