They came by my door arround one year ago and talked about how they making some fiber through our neighborhood and asked would I like to get connection. Said I have to check with my landlord.Then the... See more
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We placed an order during the summer and were informed that the fiber network would be delivered within three weeks. We followed up repeatedly and were promised that they would contact us when the te... See more
Company replied
Good performance overall, sometimes the downstream speed drops a little more than normal fluctuations one would expect from a fiber line. Installation was easy, friendly folks who pulled the ca... See more
Company replied
Absolutely terrible service from start to finish! Digging down the fiber was took over a month and a half of our road being blocked and destroyed with drainage ditches being filled in and rocks thro... See more
Company replied
Company details
Written by the company
Vi utfordrer alle på hastighet og innhold Siden vi eier vårt eget nett kan vi utfordre alle på hastighet og tjenestetilbud. Vi kan tilby våre kunder høy grad av valgfrihet. Hos oss velger du internetthastighet selv – om du vil ha TV eller ikke, vi har flere partnere du kan velge mellom.
Contact info
Snarøyveien 36, 1364, Oslo, Norway
- 08150
- globalconnect.no
1.5
Bad
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very unstable internett
Very unstable internett. Sometimes it works fine, and other times it doesn’t work at all.
March 6, 2020
Unprompted review
Reply from GlobalConnect Norge
Hi.
I'm sorry to hear that. Please contact our customer service so we can troubleshoot the unstable nature of your internet.
Best regards,
Haakon | HomeNet
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There has been som trouble being on the…
There has been som trouble being on the net.
March 5, 2020
Unprompted review
Reply from GlobalConnect Norge
Hello Audun,
Thank you for taking the time to write a review.
If you are still experiencing issues we urge you to contact our technical support by phone 38 99 01 00 or chat to troubleshoot the line.
Kinds regards
Håvard | HomeNet
Unstable
Occasionally experience high latency while streaming or playing games. Otherwise okay.
March 3, 2020
Unprompted review
Reply from GlobalConnect Norge
Hello Lars,
Thank you for the review. When you are experiencing high latency, please contact us on 38990100 for further troubleshoot so we can help you to find a solution on the matter.
Best regards,
Bastian | HomeNet
So far so good
March 2, 2020
Unprompted review
Reply from GlobalConnect Norge
Hi,
Nice to see that all is good! Thanks for taking the time to write a positive review!
Sincerely
Roar | HomeNet
Medioker speed and customer service
February 24, 2020
Unprompted review
Reply from GlobalConnect Norge
Hello Sig-kri
Thank you for taking the time to write a review!
We are always looking to improve as a company and if you are still experiencing issues with your connection we would appreciate the opportunity to troubleshoot the line. Feel free to contact our technical support by phone 38 99 01 00 or chat.
Kind regards,
Håvard | HomeNet
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1.HomenetAS experience.
1.
The first sales representative in my area had a bad and rude behavior.
Hi tried to trick me into the contract. I said no and ordred via web instead.
2.
The innstallation was far to late compaired to the promised intallation date.
3.
The perfomance of my Connection is at variable in speed and somtimes almost nearly stop complete.
February 21, 2020
Unprompted review
Reply from GlobalConnect Norge
Hello Bjørn
Sorry to hear about your experience around the sale, and deliverance. We appreciate the feedback and will inform the representatives in these areas.
If you are experiencing variable speed, we urge you to call our support center at 38 99 01 00 so we can help with that.
Best Regards
Richard | HomeNet
Very happy with response and service.
February 18, 2020
Unprompted review
Reply from GlobalConnect Norge
Hello Stellar,
Thank you for taking the time to write about your positive experience with our service!
Kind regards,
Håvard | HomeNet
Reply from GlobalConnect Norge
Hei Erik,
Cool Beans!
Vennlig hilsen
Håvard | HomeNet
Poor excuse for a Internet-service
Poor excuse for a Internet-service. We were promised a great deal and faster connection than the one we already had from Telenor. But the joke is on us. And now we are forced to stay with them for 1 year, with wifi from hell.
Thanks for nothing Homenet! You SUCK!
June 11, 2019
Unprompted review
Reply from GlobalConnect Norge
Hello Tom,
Sorry to hear that you have problems with the service, please contact us by phone so we can troubleshoot this and hopefully find a solution.
Best regard
Mads | HomeNet
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The customer service is shocking…
The customer service is shocking !!!!!!!!!! I could not comprehend that such a terrible service could exist !!!!! it took one month to send me tv package !
August 24, 2018
Unprompted review
Reply from GlobalConnect Norge
Hi Tannaz,
Sorry to hear how your experience of HomeNet has been, this is of course not good.
I will of course take your feedback further so that we can get better on this.
Sincerely
Mads | HomeNet
They just keep sending invoices
This is starting to get ridiculous. I have now confirmed my cancellation with them twice and the end date and they keep sending invoices through my online bank in the hope that I might pay them without thinking. Be very careful with Homenet if you cancel them! They will keep trying to get money from you. Completely useless!
January 5, 2017
Unprompted review
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