Fantastic lip product. With many lip products on the market that I've tried over a lifetime, this one ranks high for being moisturizing, aromatic, with beautiful unique packaging. if used per t... See more
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Created with AI, based on recent reviews
Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 2 weeks
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I always feel so clean after using my net sponge. Super happy with my purchase! Shipping was quick and easy too!
Great customer service. Got back to me in a timely manner. Rio was a great help act made sure my request was done. Appreciate this line of care and services not only for my fact, but also problem solving😊
My package arrived empty:
Rio reached out after my complaint, apologized and immediately shipped out another order for me that should be arriving shortly; this is great customer service. I emphasized that myself and daughter are almost out of our products and I really praised Glo Melonin for the timely response, this is what quality customer service is all about:👏
Excellent and prompt service provided by Rio. And I love the product ….. my skin is super glowy and I love it
My ordering experience with GloMelanin was seamless. The communication and respond time was quick and the package came in two days right after I ordered it. I'm excited to use this beautiful product. Skin care brands made for us and from us is the headway into learning how to take better care of our skin and passing it along. No matter who you are
When I first received my order it was leaking everywhere! I was devastated! I reached out to the company and they were very helpful. The response time was immediately. They worked with me and took me through the steps needed. Elyka was very thorough and able to get me the same products shipped out without a problem. I’ve received my new items and they came in perfect condition! Thank you so much for great customer service! Plan to order again soon!
I love the Glo Melanin business and have purchased skincare products since 2024. What I enjoy most is the willingness to satisfy customers. Rio embodies the company values, expressing genuine concern for the situation and extremely responsive, providing different courses of action for the scenario I was experiencing. Although the matter was my oversight entirely, Rio has definitely made me love supporting this small business even more. Thank you for being a trusted skincare business for my routine, and thank you to Rio for making the customer service interaction enjoyable!
Because of Rio, I am going reorder again. Effortlessly in solving my customer service issues. Thanks !
From order to delivery & out the box. So wxcited & highly impressed with service, packaging & bwst of all....the product. OMG Day 1 was so fun & I was overjoyed by the immwdiate skin smoothing, clearing & suppleness the Foaming Tumeric cleanser delivered to my face, neck, and chest.
I see the glow & so did my hubby.
The scrub is outta this world. I am on day 5 of using it & my chest & back black heads have calmed and smoothed. Getting more ordered this week. Last but not least & maybe most important for me is the nourishing brightening face cream O use on my next as well I soft as a new borns bum.
Finally my face feels and looks clear, fresh & healthy.
Rio was very kind and swift regarding an account issue.
I’ve only been using the melanin skin bundle a week but I can tell a difference already!! Dark spots that have been on my face for a while are fading and almost gone FINALLY🙌🏾🙌🏾 Soo surprised its working so fast!! I can’t wait to see how my skin looks after the full 30 days!! I’m PUMPED!!
I use the Glo Melanin Turmeric Scrub and the soap. I have hyperpigmentation as a result of chemotherapy. Rio helped me cancel my subscription for the soap because I prefer to order when I need it. Both products make my skin feel so soft. Thanks for handling my request so quickly Rio!
I love the packaging and quality of products were amazing! 10/10
First off let me say that these products are amazing and I can definitely see a difference. I want to say thank you to Rio for such a quick resolution regarding a recent order/subscription, very professional and provided such a quick response.
The lip balm is everything. I’ve seen a change little by little daily on my lips. They’ve been getting lighter and I love it.
I really like these products helps get rid of dark marks on my face from shaving over the years. Thank You Rio for excellent customer service!
I love Glo Melanin. Not just because of their amazing Turmeric Soap Bar but for their excellent customer service as well. I accidentally signed up for a subscription service and immediately reached out as soon as I was aware. Not only did my message receive a quick response but I got a full refund after the necessary business days needed to process it.I really appreciated that and will continue to be a returning customer. Special thanks to Elyka and her professionalism.
Elyka!!! Made my day! Super attentive, nice, and easy to converse with! She assured me that the peach yoni wash and the yoni oil were not discontinued just out of stock until further notice, they are working on revamping which is super understandable. Thank you Elyka!! ♥️
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