AdventureUs Reviews 

398
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company, highlighting consistently positive interactions throughout their visits. Customers frequently praise the unique selection of locally made products, durable outdoor gear, and exceptionally friendly and helpful staff members. People also love the thoughtful packaging, wonderful personal touches, and comfortable apparel that make perfect gifts for outdoor enthusiasts. Additionally, shoppers deeply appreciate the reliable and prompt repair services provided for various outdoor gear, jackets, and broken zippers. Consumers consistently find the physical shop to be a welcoming environment to browse unique items while enjoying fresh coffee. Reviewers emphasize that the overall atmosphere and shopping experience remain exceptionally pleasant from start to finish.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and thoughtful... See more

Quality

People report high satisfaction with quality, praising prompt repairs and well-made items. Consumers... See more

Service

Customers consistently note positive experiences with service, highlighting prompt and well-executed repairs.... See more

Staff

Clients share satisfaction and positive opinions on staff. Consumers consistently report that team members... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I genuinely love every AdventureUs product I've purchased over the years - my faves are the agate bags & the neck gaiters, but my friends with kiddos swear by the Snow Sleeves, too. Their brick & mort... See more

Company replied

Rated 5 out of 5 stars

The folks at AdventureUs are always so helpful! The repairs on my favorite portage pack were done promptly and well. It's now ready for another 20 years of adventures! Plus it's not in a landfill and... See more

Company replied

Rated 5 out of 5 stars

I needed a small gift for my SAR teammates. We all pack a lot of gear, so organization is a priority. These medium packing organizers are perfect for holding cords and chargers, and a GPS handheld fit... See more

Company replied

Rated 5 out of 5 stars

Love your products! The packaging and information included was great. Loved the personal touches and the Adventure Us sticker. My gardener friend is going to love these sleeves to protect her arms! Gr... See more

Company replied


Company details

  1. #18 of 123 best companies in Gift Shop
  2. #13 of 120 best companies in Fashion Accessories Store
  3. #1 of 30 best companies in Outdoor Clothing and Equipment Shop
  4. #1 of 3 best companies in Sewing Company
  5. #2 of 2 best companies in Sewing Shop

Written by the company

Outdoor themed boutique focusing on our own in-house brand, AdventureUs, and eco-friendly products. Our on-site sewing studio that also specializes in Zipper Repair services. Check our our trademarked product Snow Sleeves Wrist Gaiters!


Contact info

4.8

Excellent

TrustScore 5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(398)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I stumbled upon AdventureUs while…

I stumbled upon AdventureUs while searching for a new hiking backpack, and I was thrilled to find exactly what I needed. The selection was vast, and the product descriptions were detailed, making my decision easy. The checkout process was smooth, and my order arrived quickly. The backpack is sturdy, comfortable, and perfect for my adventures. I’ll definitely be back for more gear.

March 3, 2026
Unprompted review
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Reply from AdventureUs

Thanks for all the great comments! Would you consider changing your 1 star to a 5 star :) So happy we could be helpful!

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Rated 5 out of 5 stars

always stop here when I am in town

always stop here when I am in town - nice staff - good selection and great coffee!

August 14, 2026
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Reply from AdventureUs

Thank you so much for making us a regular stop! We appreciate you!! And thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Ready for 20 more years of adventures!

The folks at AdventureUs are always so helpful! The repairs on my favorite portage pack were done promptly and well. It's now ready for another 20 years of adventures! Plus it's not in a landfill and I don't have to do a ton of comparison shopping to replace it. (It's irreplaceable anyway.)

August 18, 2026
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Reply from AdventureUs

Thank you so much for this wonderful review! ❤️ We love hearing stories like this-repairing the things you love keeps them out of the landfill and keeps those well-earned memories going. Thanks for trusting us with such a special piece of gear!

Rated 5 out of 5 stars

Great service as always!

Great service as always!! Excellent customer service and great work repairing my clothes!

August 21, 2026
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Reply from AdventureUs

Thank you SO much!! We’re so glad we could get your clothes repaired and back in action!

Rated 5 out of 5 stars

Wonderful variety of local products

There is always a wonderful variety of local products available. The staff is very nice and helpful and the coffee is delicious!

August 21, 2026
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Reply from AdventureUs

Thank you so much for the kind words! We really appreciate you stopping in and supporting local.

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Rated 5 out of 5 stars

Everything they do


Everything they do, excellent products, They Carre about their customers, treat with respect, go out of their way to take care of you. If I still lived near I would definitely stop by. 🤗

August 20, 2026
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Reply from AdventureUs

Thank you so much for such a thoughtful review! We truly appreciate your support, even from afar, and we’d love to see you again anytime you’re back in the area!

Rated 5 out of 5 stars

Special every time!

I genuinely love every AdventureUs product I've purchased over the years - my faves are the agate bags & the neck gaiters, but my friends with kiddos swear by the Snow Sleeves, too. Their brick & mortar location in Washburn is also a delight - such a thoughtfully curated mix of their own products, plus cool stuff from other local/regional creators of neat things. (Ooh, and their hoodies are ridiculously soft!)

August 11, 2026
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Reply from AdventureUs

Thank you so much for such a wonderful review! It makes us so happy to hear how much you’ve enjoyed your AdventureUs favorites over the years. We’re especially glad the agate bags, neck gaiters, and those ridiculously soft hoodies have made the list! 😊 And please tell your friends with kiddos we said thank you for the Snow Sleeves love!

Rated 5 out of 5 stars

My repaired comforter never looked and…

My repaired comforter never looked and felt better. Thanks for your efforts, suggestions, repairs and fast service.

August 10, 2026
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Reply from AdventureUs

Thank you so much for the wonderful review! We’re so glad your comforter is looking and feeling better than ever. We really appreciate you trusting us with the repair and are happy we could help get it back in great shape!

Rated 5 out of 5 stars

Snow Sleeves = NEED

I'm mad we didn't have these snow sleeves when I was a kid!
My kids don't go without the snow sleeves now, they are an absolute lifesaver and a must!

August 7, 2026
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Reply from AdventureUs

We LOVE hearing this! Snow Sleeves really are a winter must-have and we’re so glad your kids don’t have to brave snowy days without them! Thank you so much for sharing and for loving our Snow Sleeves as much as we do! ❄️💙

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Rated 5 out of 5 stars

Adventure Us is our favorite

Adventure Us is our favorite spot to find something fun and unique! Especially love the Lake Superior merch.

August 4, 2026
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Reply from AdventureUs

Thank you so much! We love hearing that AdventureUs is one of your favorite spots! And we’re right there with you - we can never get enough Lake Superior 💙 Thanks again for the support!

Rated 5 out of 5 stars

Ordered online and picked up in the…

Ordered online and picked up in the store. Completely smooth, great communication and friendly service.

July 25, 2026
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Reply from AdventureUs

Thank you so much for your kind review! We’re so glad your order went smoothly. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Love your products

Love your products! The packaging and information included was great. Loved the personal touches and the Adventure Us sticker. My gardener friend is going to love these sleeves to protect her arms! Great quality product and customer service.

July 8, 2026
AdventureUs logo

Reply from AdventureUs

Thank you for the wonderful review! We’re so glad you love the products and all the little personal touches that go into your order. Thank you for supporting AdventureUs!

Rated 5 out of 5 stars

Love it

Great experience and products

June 30, 2026
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Reply from AdventureUs

Thank you so much for your kind words! We're so glad you had a great experience and are enjoying your purchase!

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Rated 5 out of 5 stars

Top notch

Responsive, professional and they do top notch work

July 2, 2026
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Reply from AdventureUs

Thank you for the wonderful review! We truly appreciate your kind words. Providing responsive service and top-quality craftsmanship is what we strive for every day. Thank you for trusting us with your project, we look forward to helping you again in the future!

Rated 5 out of 5 stars

Amazing store

Amazing store! Love this place so much. I’m from the area, but moved away a few years ago. Every time I come home this is a must stop.

July 3, 2026
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Reply from AdventureUs

Thank you so much for your kind words! It means the world to us that AdventureUs is a must-stop every time you're back home. Hope to see you again soon!

Rated 1 out of 5 stars

I haven’t received yet

I finally got.

June 3, 2026
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Reply from AdventureUs

Hi Susan! I'm so sorry you have not received your order yet! I checked your order and can see that it was shipped the day after it was placed. Unfortunately, once a package is in USPS's hands, we have limited control over the delivery process. We've noticed some postal delays recently, and it appears your shipment may have been affected by those issues.

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Rated 5 out of 5 stars

Adjustable Clip-on Strap

I ordered an adjustable clip-on strap. It arrived in record time and I'm looking forward to using it this weekend at the concert I'll be attending.

May 26, 2026
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Reply from AdventureUs

Amazing!! We are so happy it came in time and you could use it right away. Thank you and happy concert going!

Rated 5 out of 5 stars

Ideal for active families

Ideal for active families! these arm sleeves and gaitersparticularly the adorable monster pattern make wonderful gifts for outdoor adventures with children or grandchildren I absolutely adore them!

May 28, 2026
Unprompted review
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Reply from AdventureUs

Thank you so much for your kind review! We're thrilled to hear that you love Snow Sleeves® and the Monster pattern is one of our favorites too! 😊

Rated 5 out of 5 stars

Great selection and fast shipping.

Great selection of items and had exactly what I was looking for. Really fast shipping for a perfect experience.

May 16, 2026
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Reply from AdventureUs

Thank you so much for your review! We're delighted to hear that you found exactly what you were looking for and that your order arrived quickly. We truly appreciate your support!

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