gymroos.com.au Reviews 

Sent half my order, won't respond to any emails and are now trying to keep my money months later after disputing it with the bank. Will be taking this further.

Stay away from this company.

Bloody awful customer service never again will I buy there shit been waiting over 10 days for order and I live here .
Appalling

29 € import tax on top to pay. Not payed by gymroos! Bad

Used to be a great bean 2 years ago but have gone massive downhill since
Made an order on the 23 June with advertised 2–5 business day tracked shipping. Order arrived over five weeks later with no tracking updates. One shirt was substituted without being contacted. Customer service eventually responded and offered a refund only if I returned the substituted item.

Made an order of 2shorts 2 singlets L on 30/6/26 after being told my order is being processed & will receive in 2-5 business days. After 10 days with no news or goods I emailed gymroos to ask when I will receive my order no reply sent another email 2 days later no reply. Order was sent on 28/7/26 but the problem was it was not mine I received x3 pairs of XL shorts have tried to contact again by email but they just ignore arrogance is bliss to them. Very unprofessional cannot run a business properly there a rort.

Wish I could give 0 stars
Too busy making online videos to reply to emails or actually get stock in to get to paying customers.buyer beware youll prob be like many more where you kiss your money goodbye.

I made my order before checking reviews and when I did I was vey hesitant and worried about keeping my order, but I’m glad I did. Confirmation on my order was fast and postage was also fast which was the part I was worried about cause I’ve read people were waiting for a long time. I ordered on the 13/07 and it arrived today 24/07.

My order came correct and the quality is really great, I’m very happy with my purchase and glad I stuck with it.

Can't give 0 stars but I placed an order last year October and never received any updates. No money refunded and just stopped responding to any emails and just blocked me from warning people on there social media profiles. If you've been scammed by them let me know as I've reported them to Australian consumers and currently working with th along with others complaints bulding a case.

Wrong items in package. No refund

I really like this brand, as always great job Roos… 🔥🚀

Terrible, terrible service. They take your money with a promise of a quick delivery, then sit on it for a week before they ship the product. Emails are answered with the rudest one liners you can imagine! Do NOT recommend. Things can go wrong, but being polite to the customer and taking accountability… none of it.

Waited 3 months with no reply emails msgs on posts not a single reply diddnt even get my full order
Quality is poor to say the least
it’s been 8 months still no reply’s so many other trusted company’s to purchase save your money and the headache don’t buy from Gymroos

Ordered two pairs of shorts at the beginning of April, took them 3 weeks to give me tracking details and we’re now over 6 weeks later and they’re not here

Communication has been horrible, most of my emails have been ignored, they sent me tracking confirmation of delivery for an entirely different order and tracking details and asked me to take it up with the delivery company

Please avoid at all costs

So comfy , great quality and amazing fit and look great too! Love these shorts will definitely be ordering more

Delivered 2 business days after order. Sizes were perfect and quality is great.

I ordered a pair of shorts 2 months ago that were advertised as on sale paid and received a confirmation email, I have tried to contact them via email on 3 occasion’s with no replay and still no shorts. I have been buying of this company for years and yes sometimes clothing has been on pre order and taken about 4 weeks to receive but lately orders are taking months and communication is horrible. I don’t see this company lasting much longer as more and more customers are loosing confidence in them. gymroos if you read these comments if you communicate and be honest with your customers they will understand, if you take there money and ignore them they won’t come back.

Disgusting company! They will have promo but they never ship the items as promised.
Take time to issue the refund! Please update real time your inventory levels when you have the promo. If I can leave zero star, I will

Have recently bought a few pairs of shorts and muscle tee, while initially there was some teething issues due to postage it was resolved easily and even had a few free items thrown in.

Love my roos! Thanks

Do not buy from gymroos, i purchased some shorts, they where never sent after the order went through. No replys to any messages on Instagram or emails. Needed to get a refund through my bank.
Would give a fat zero

Two years ago they were great…but now disgusting. Ordered in September received completely wrong sizes and colours in December. Sent return at my own cost. No reply or store credit until January as they won’t refund.. Re-ordered in February and only just received half my order. Quality is now horrible, fit is baggy and loose. No communication at all.