Shoes are good but I had to deduct 2 stars: One for the delivery time (about 1 week). One for return policies (costs need to be paid by myself and an unbroken hygiene-sealed package apparently... See more
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Shoes are good but I had to deduct 2 stars: One for the delivery time (about 1 week). One for return policies (costs need to be paid by myself and an unbroken hygiene-sealed package apparently... See more
Company replied
Be honest: Write about your real experience with the product. If there were any issues, don't be afraid to mention them. Provide details: Include specific details about the product, such as its fea... See more
There is good, but there is also bad. The shoes are light and good quality. I like to take long walks with them. But, the synthetic leather needs to replaced with natural one. Also, other shoes from c... See more
Company replied
Be honest: Write about your real experience with the product. If there were any issues, don't be afraid to mention them. Provide details: Include specific details about the product, such as its fea... See more
Written by the company
Über Freiluftkind
Freiluftkind ist ein deutsches Start-Up aus Braunschweig. Gegründet im April 2022 mischt Freiluftkind den Barfußschuh Markt mit hochqualitativen Produkten und branchenweit einzigartigem Service auf.
Barfußschuhe mit Herz ❤️
Freiluftkind ist als Idee zwischen Freunden entstanden und stellt mittlerweile über 350.000 Kunden täglich auf all ihren Wegen zufrieden. Höchste Qualitätsansprüche, 12-Monate-Garantie und persönliche Betreuung. Wir sind für euch da.
Im Steinkampe 17, 38110, Braunschweig, Germany
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Reply from Freiluftkind
The quality is terrible for the price. And i bought the shoes with a 50% discount. I think that says all.
Reply from Freiluftkind
Great product (I bought 4 shoes from them), good communication, sizes fit and they are so great to wear!
Reply from Freiluftkind
By far the most comfortable Barefoot Shoes we've bought
Reply from Freiluftkind
Very smooth buying experience and the item itself is great quality.
Reply from Freiluftkind
I bought the Everest Kids model in Size 33. According to Freiluftkind's official size chart, this size should fit a foot up to 22.1 cm. However, the shoes I received have an insole that measures barely 21 cm.
It is physically impossible for a 22.1 cm foot to fit into a 21 cm shoe. Despite sending photographic evidence of the measurement discrepancy, customer service refused to acknowledge the error. They even claimed that "measuring the insole is not a reliable comparison," which is absurd when the difference is over 1 cm and the foot simply doesn't fit.
To make matters worse, they refuse to provide a prepaid return label, forcing the customer to pay for their sizing mistake. Very poor experience and misleading technical information. If you care about accurate sizing for your children, avoid this brand.
Reply from Freiluftkind
Terribile experience bought 2 pairs of shoes following the instructions regarding the size but they were completely wrong 2cm longer… asked if it was possible to change but I had to send them back according to what they suggested: Choose a shipping company of your choice
We recommend that you send your package insured. We cannot be held responsible for lost goods.
This meant that I was supposed to spend €35 for sending them back.
I bought some shoe insoles so I could try to use them spent 10€ for one pair and started using the Kepler that were supposed to be water resistant but after 30 minutes walking in a rainy day my feet were completely wet.
The shoes that I bought:
1 128-410-049 Karoo - rutschfeste universal Barfußschuhe -
Khaki / 49 € 69,99
3 113-100-049 Kepler - wasserabweisende & gefütterte
Barfußschuhe - Schwarz / 49
€ 89,99
I bought 2 pairs of shoes bear foot on Temu spent €33 with shipping and honestly speaking not bad at all
In conclusion really disappointed by this German company
Reply from Freiluftkind
There is good, but there is also bad. The shoes are light and good quality. I like to take long walks with them. But, the synthetic leather needs to replaced with natural one. Also, other shoes from competition have outsole stitching, which here is missing, although there is a thin line made in the material, where it should have been. Maybe, to cut costs it was not made. After a while, unfortunately, your feet start to sweat. The only luck I had, is that it was a Black Friday deal. Otherwise, the competition offers natural leather at almost the same price.
Reply from Freiluftkind
Hello.. delivery was quick.. I haven’t worn the shoes yet as it’s been raining and too wet to wear them ☔️
Reply from Freiluftkind
I’ve bought 3 pairs and all fit well and are very comfortable, gone are the days where my feet make me feel exhausted after wearing normal trainers
Reply from Freiluftkind
Buying from homepage is easy and everything works well. Sizing chart did not work for me, measured my feet twice according to the instructions and was suggested size 45 (normally my size is 43-44). Ordered the recommended size since do not know if sizing is different than my normal shoes.
Delivery took one week, it was free, but I would prefer to pay the delivery or at least have option to pay the delivery to get the shoes faster.
Once I received the shoes, they were too big and need to return them. I liked packaging, but the shoes had rubbed against each others and they had some scuff marks.
Now need to see how return process works.
I prefer to go to store and try them on there, makes life easier.
Reply from Freiluftkind
They are the most comfortable trainers I ever ware!
I cannot say too much about the shoes itself, as we returned 90% of our order and just kept one pair - which is good to be fair.
My bad review is about the return policy and the handling afterwards. We ordered with a 170€ gift card and had 600€ in total for the order. We returned everything but one pair for around 80€ and then got the notification about the return, which stated that the 80€ will be done via paypal and our gift card was fully reset to the 170€. WTF? If i have credit in their shop, why wasnt it used first? By refunding the gift card first they are trying to force me to buy more, which is absolutely a NO GO.
Even after calling them he said we are not the first one to brag about this and that he cannot do anything about it.
Update:
I provided all info, but still nothing heard from them. I guess i won't see my money back.
Reply from Freiluftkind
Shoes feel really good, they are light and comfortable. I have tested them on many types of terrain and it holds just fine, all of that at a fraction of the price of latest vivobarefoot ones and while supporting local business. I will shop again here. Customer service is also on point.
After placing my order, the shoes arrived 3 days later. After trying the shoes, I realized that they were too big. I requested a size smaller.
I registered the return on the website and used DHL to return them. I had email contact and confirmation a day later.
My second pair arrived in 3 days. Perfect
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