Forward Funding Reviews 

I had a very disappointing experience with Forward Funding.

After signing up for their debt relief program, I changed my mind the next day because I no longer felt comfortable continuing and decided I wanted to handle my finances on my own. When I called to cancel, I was repeatedly transferred from one representative to another, and every person kept asking me the same questions even after I clearly stated multiple times that my decision was final.

Eventually, I was transferred to a manager, and the experience became even worse. Instead of respecting my decision, he continued pressuring me to stay in the program and kept insisting on the same points over and over. His tone and voice became louder and more aggressive during the conversation, which made me feel extremely uncomfortable. I felt very harassed, belittled, and taken advantage of during a vulnerable situation. Instead of feeling helped, I was made to feel small for wanting to cancel.

What upset me even more is that they deducted $444 from my account only two days after I signed the contract, despite no actual services being completed yet. I requested a refund, but the entire process felt stressful, unprofessional, and emotionally draining.

Customers should be able to cancel a service without being pressured, intimidated, or made to feel guilty for their decision. Based on my experience, I would strongly encourage others to fully research and understand what they are signing up for before committing.

I reached out to Forward Funding today to help me with my Debt situation. I had the pleasure of speaking to Levi. Sayeh. Levi was so understanding of what I needed. He explained the program to me and how it worked in such a way I was able to understand. He answered all my questions to the fullest. I spoke to another person who is also great, however, because of Levi’s expertise and knowledge of the program. I made that decision to join.
Thank you so much, Levi
Shirley T.

I had a scheduled call with this company for the purpose of seeking a small personal loan. I was transferred to a man who said his name was Emilio. I explained that I'm involved in a debt settlement program with Level Financing. He launched into a blistering rebuke of Level with unspecified criticisms with the intent to prompt me to cancel my contract. I had no interest in that option, have a high opinion of Level and found extensive criticisms of Forward for predatory sales practices. Perhaps, Backwards would be a more appropriate name for this outfit.

I have had a great experience with Floyd and the customer service group. I highly recommend them.

Great customer service! They were able to answer all of my questions and were a big help.

Customer service is great! Never felt alone during this process. Always someone to answer any questions and always puts your mind at ease.

Everyone I talked to are very informative and pleasant to talk to

Hello,

I am extremely disappointed that my account was closed after all the payments I have made. The account was closed about an hour ago, and although I called and spoke with a representative who explained the situation, I still do not agree with the explanation as it does not make sense to me.

This decision has left me with more debt and a lower credit score, putting me in a worse position than before I joined the program. It is very discouraging, and I truly regret participating. I also asked if the account could be reopened, as I believe that would be a better solution, but I was told that was not possible.

Overall, this has been a very frustrating experience, and it feels like the system does not work in favor of people like us. Before joining the program, my credit was actually improving because I had never missed a payment. After receiving a sales call from Forward Funding and joining the program, I am now being told that they are not the same company as your organization, which is also confusing and disappointing.

I am very dissatisfied with how this situation has been handled.

Thank you.

They call even after they don't help you and you cancel them. They called me so much I had to threaten harassment charges! They only made my credit situation worse!

So far it has been great experience and would recommend your service.

Wonderful customer service

Raymond has been great. You always answer phone when I call and your staff has been outstanding. I have already recommended you your firm to my family and friends,so keep up the good work. P.S. I'm having trouble logging into portal . Any help you could provide would be wonderful. Ty hagd.

Great customers service with knowledgeable and efficient service. It was a very pleasant experience working with Vincent.

Service was amazing also very professional about answering any question you may have

Great job Thanks

Great very positive

Friendly and helpful

They are trustworthy

They are so professional all the time they are available to answer questions any time