Top service! I got my compensation in one week. For non EU airlines, which don't respect EU rules, flightright is very helpful in claiming the compensation. I had issue with China Eastern, they did... See more
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After my flight was delayed by a full day, the airline initially did not think I was eligible for compensation. Flightright helped me get the compensation I was entitled to, by keeping a percentage.... See more
Company replied
I had a good experience, even though my case took over a year to get resolved. I know there are many variables including the airline, the weather conditions, delay time, court decisions, etc. Therefor... See more
I frequently fly for work and last year had more than five flights that were extremely delayed or cancelled. Flightright was incredibly helpful in enforcing my passenger rights and keeping track of th... See more
Company replied
Company details
Flightright
Written by the company
- Sichern Sie sich jetzt Ihre Entschädigung
- ✓ Kein Finanzielles Risiko: Unsere Provision wird nur bei Erfolg fällig I ✓ Hohe Erfolgsquote: 99% Erfolg vor Gericht I ✓ Experten für Fluggastrechte: Über 600 Mio. Euro an Entschädigungen durchgesetzt
Contact info
Revaler Straße 28, 10245 , Berlin, Germany
- service@flightright.de
- flightright.de
4.9
Excellent
36K reviews
Asks customers to review
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Reply from Flightright
Hello Nikola Lucic,
Thank you so much for your kind feedback! We’re very happy to hear that you had an awesome experience and successfully received your money back. It was our pleasure to support you.
Best regards,
Your Flightright Team
I am very satisfied
I am very satisfied, the process was simple and transparent at every stage, and I have received my money.
November 2, 2026
Reply from Flightright
Hello LMH,
Thank you very much for your kind feedback. We’re delighted to hear that you were satisfied with our service and found the process simple and transparent throughout. It’s great to know that you received your compensation successfully.
Best regards,
Your Flightright Team
Best service and excellent assistance
Best service and excellent assistance! All easy and simple with no complications! My two cases were handled professionally and super efficient.
October 1, 2026
Reply from Flightright
Hello Omid M.,
Thank you so much for your kind words! We’re delighted to hear that both of your cases were handled professionally and efficiently, and that the process felt easy and uncomplicated for you. Your feedback means a lot to us.
Best regards,
Your Flightright Team
Very happy with this
Very happy with this. Took me 5 minutes to fill in the info, totally forgot about it, and received a payment a couple of months later. Extremely easy process.
October 30, 2026
Reply from Flightright
Hello Hamza Botic,
Thank you so much for your kind feedback. We’re delighted to hear that the process was quick and easy for you, and that everything worked out smoothly in the end. It’s great to know we could help make your claim experience so effortless.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Hubert,
Thank you for your kind review. We’re very pleased to hear that you found our service quick, transparent, and successful. Your feedback means a lot to us and motivates our team to continue supporting customers effectively.
Best regards,
Your Flightright Team
Reply from Flightright
Hello MAYSSA,
Thank you very much for your kind feedback. We’re glad to hear that you found our service fast and professional, and we truly appreciate you taking the time to share your experience.
Best regards,
Your Flightright Team
Instead of 75,31 €, 29,23 €
We booked a flight with EasyJet for 75.31 Euros, but the flight was cancelled right before departure. Flightright somehow "found us" and offered to act on our behalf. Three weeks later, they triumphantly announced a refund of 40 Euros, from which they deducted 11 Euros as a success fee. An acquaintance of ours, who filed a claim directly with EasyJet, received a full refund.
October 22, 2026
Unprompted review
Reply from Flightright
Dear Customer,
Thank you very much for your review.
Your case has not yet been finalised. We are continuing to work on securing your compensation of 250 euros on your behalf.
With best regards
Your Flightright Team
Excellent company
Very simple process; efficient company; prompt payment if successful, reasonable fee.
October 14, 2026
Unprompted review
Reply from Flightright
Hello Thomas Kadri,
Thank you for your kind feedback. We’re glad to hear that you found the process simple and efficient, and that the payment was prompt once your claim was successful. Your appreciation means a lot to us.
Best regards,
Your Flightright Team
Case mishandled
Case FR4559604 involved a cancelled Lufthansa flight, no rebooking, no reimbursement for the cancelled ticket, and a replacement flight that I had to purchase myself. Flightright appeared to pursue only the basic EU261 compensation claim, and I received no explanation as to why the wider financial losses arising from the cancellation were not addressed. After receiving the settlement, that nowhere covered the costs I incurred or inconvenience of a one week travel delay, I submitted a detailed request for reassessment and provided all supporting documentation. My correspondence and uploads were completely ignored. Poor communication and disappointing post-settlement customer service. Flightright is welcome to provide a detailed explanation of the settlement calculation for case FR4559604, and I will happily update this review.
April 15, 2026
Unprompted review
Reply from Flightright
Dear Customer,
Thank you very much for your feedback.
When creating the case, you unfortunately inadvertently entered the same date for the replacement flight with the same flight number as the cancelled flight. As a result, an incomplete payment request was sent to the airline. We have corrected the details and sent an updated payment request.
You were also welcome to contact our customer service team directly by email regarding this matter. The email address is service@flightright.de
Kind regards,
Your Flightright Team
Reply from Flightright
Hello Saif Arroum,
Thank you very much for your kind feedback. We’re glad to hear that you found our service very professional, and we truly appreciate you taking the time to share your experience with us.
Best regards,
Your Flightright Team
Flightright does all the work
I only have to submit all the relevant documents and information.
October 6, 2026
Reply from Flightright
Hello M. Schneider,
Thank you for sharing your experience. We’re glad the process of submitting the necessary documents and information was straightforward for you, and we appreciate your trust in our service.
Best regards,
Your Flightright Team
Top Service
September 9, 2026
Reply from Flightright
Hello Erhan Cetinkaya,
Thank you so much for your kind words! We’re delighted to hear that you were happy with our service, and we truly appreciate you taking the time to share your positive experience.
Best regards,
Your Flightright Team
It was a really great experience
It was a really great experience. They helped me get my compensation and took care of all the hard work, so I didn’t have to do anything. The whole process was easy and stress-free. They were trustworthy, professional, and very helpful. I highly recommend Flightright!
September 24, 2026
Reply from Flightright
Hello Ghada Hamrete,
Thank you so much for your wonderful feedback. We’re delighted to hear that your experience was easy and stress-free, and that our team could support you throughout the process. Your recommendation means a lot to us.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Nils,
Thank you very much for your kind feedback. We’re glad to hear that you were satisfied with the organization and that we could support you with your EasyJet flight matter. Your appreciation means a lot to us.
Best regards,
Your Flightright Team
Got back my deserverd compensation
After my flight was delayed by a full day, the airline initially did not think I was eligible for compensation. Flightright helped me get the compensation I was entitled to, by keeping a percentage. I would definitely use their service again.
October 3, 2026
Reply from Flightright
Hello Matias Sauter,
Thank you for sharing your experience. We’re very glad we could help you secure the compensation you were entitled to after such a long delay. It’s great to hear you would use our service again, and we truly appreciate your trust.
Best regards,
Your Flightright Team
Reply from Flightright
Hello Carla,
Thank you so much for your enthusiastic feedback! We’re delighted to hear that you had such a positive experience with us, and we truly appreciate you taking the time to share it.
Best regards,
Your Flightright Team
Amazing communication and smooth case…
Amazing communication and smooth case holding
September 20, 2026
Reply from Flightright
Hello Atinder Pal Singh,
Thank you very much for your kind feedback. We’re delighted to hear that you appreciated our communication and that your case was handled smoothly. Your satisfaction means a lot to us.
Best regards,
Your Flightright Team
Clear information
Clear information. Constant updates of the case. Easy process.
Thank you!
March 23, 2026
Reply from Flightright
Hello Maria Mironovich,
Thank you for your kind feedback. We’re very glad to hear that you found the information clear, the updates helpful, and the process easy. We truly appreciate you taking the time to share your experience.
Best regards,
Your Flightright Team
Top service, got the money in one week
Top service! I got my compensation in one week.
For non EU airlines, which don't respect EU rules, flightright is very helpful in claiming the compensation.
I had issue with China Eastern, they did not reply my email for a long time and then refused to compensate according to EU rule. But flightright made in one week! The commision is fair, compared to the time and effort they saved
September 16, 2026
Unprompted review
Reply from Flightright
Hello Weizhe Li,
Thank you so much for your kind feedback. We’re very happy to hear that we could help you receive your compensation quickly, especially after the difficulties you experienced with the airline. It’s great to know our service saved you time and effort.
Best regards,
Your Flightright Team
I got my money back after my flight was…
I got my money back after my flight was canceled. Recommended
September 10, 2026
Reply from Flightright
Hello Dominik Kardos,
Thank you for sharing your experience. We’re very glad we could help you get your money back after your flight cancellation. Your recommendation means a lot to us, and we truly appreciate your trust in our service.
Best regards,
Your Flightright Team
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