FirstPoint USA Reviews 

1,880
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 523 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and coaches for being very helpful, encouraging, and knowledgeable, creating a welcoming and supportive environment. The service provided is frequently highlighted as excellent, with outstanding communication and a seamless user experience throughout the entire process, making interactions pleasant and productive. Many people appreciate the professional training, well-organized events, and clear explanations that provide valuable insight and support for their journey. Reviewers often note the high quality of the guidance and the efficiency of the overall experience, feeling well taken care of from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Reviewers express high satisfaction with the user experience, often describing it as great, amazing, and... See more

Service

Consumers find service to be positive, with many reporting excellent and amazing service throughout the... See more

Customer service

Customers had positive experiences with customer service, highlighting the friendly, caring, and attentive... See more

Quality

Clients share positive opinions on quality, highlighting the informative and exciting training days with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What made the experience great is the fact the coaches didn’t make players who are less skilful then others feel left out, the teams where fair and they made sure everyone was respectful towards each... See more

Rated 5 out of 5 stars

My experience was exciting and very informative. I gained a great insight on what to expect on my journey and a clear pathway on how to achieve it. The drills that were used were well planned and were... See more

Rated 5 out of 5 stars

My daughter really enjoyed the trial on Thursday at Barnet the hive. The coaches who took it really pushed her beyond anything she has done before. She said it was very tiring, but gave it her all th... See more

Rated 5 out of 5 stars

Our experience with FirstPoint USA has been excellent. They helped us find the right high school for our daughter and supported us throughout the interview, scholarships and visa application processes... See more


Company details

  1. Faculty of Sports

Written by the company

Our mission is to help every student, student-athlete and US university program benefit from a successful recruiting process. We are the trusted source for support, education and guidance to athletes and their families. That confidence allows us to provide college coaches with access to one of the largest networks of international recruits. We are the “how” and “where” recruiting happens, and, more and more, we are the reason “why.” FirstPoint takes student-athletes where they often can’t take themselves. We work tirelessly to ensure our student-athletes and their families are informed, confident and inspired by the university opportunities we create together. This year alone, we’ve helped thousands of scholarship hopefuls in 34 different sports get to the next level. We know each college commitment will only strengthen our reputation as the leader in athletic recruiting. More importantly, we know it means a student-athlete has found their place to play, and stay, at university.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,880)

517 reviews in the last 12 months

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Rated 5 out of 5 stars

Mhairi has been great

Mhairi has been great, she has helped us gain a better understanding of the process, answered all our questions and helped with everything technical, to create highlight reels.

Would recommend to everyone, thank you.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

I liked very much because the staff the…

I liked very much because the staff the way you training the way you took communication with the players and I wochied the video in the meeting room it's a good experienced and I meet some people we took about it they told me it's very good scholarship so yes thanks for everything you guys prepared to as

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Many thanks FirstPoint USA especially…

Many thanks FirstPoint USA especially to Lorena & Sara for securing my son a very good high school with scholarship to continue his secondary school education to achieve his future dreams. My family received an excellent service throughout the whole process. Your team were supportive, effecient, friendly and prompt with all your responses.

I'll 100% recommend you to anyone who wants to study abroad especially in the USA as your services also took the extra prussure off my family in trying to find a high school for my son. Welldone to you all!

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY THIS IS 100% SCAM TO…

AVOID THIS COMPANY THIS IS 100% SCAM TO GET YOUR MONEY!!!

if any one went to Bristol JULY 2 2026 for the rugby to get a scholarship in USA its all a scam,this company just a agent to try and find you a scholarship in USA college or rugby teams in USA but there is no guarantee,you dont even know if these colleges are looking for anyone around the world and theres no guarantee places,all they want is your £3500 payment DONT FALL FOR THIS,the contract if you sign makes nothing there fault so NO CHANCE OF A REFUND

You can do all there supposed to offer your self for free by contacting colleges in the USA and see if you can get in for FREE,you can make your own portfolio and videos to submit for FREE

PLEASE PEOPLE DONT FALL FOR THIS SCAM!!!

July 2, 2026
Unprompted review
FirstPoint USA logo

Reply from FirstPoint USA

FirstPoint USA is used by the top collegiate rugby programs in the USA and we are the official college pathway partners for National Collegiate Rugby, the governing body. We have successfully placed rugby players at the leading universities in the US, including the likes of Brown University, Dartmouth College, Harvard University, UCLA, Penn State University, the University of Notre Dame, as well as the leading rugby programs, at the likes of Life University of Lindenwood University. We are the official recruitment partners of Brown University Athletics and partners of the NCR Scholars Cup.

Rated 5 out of 5 stars

From day one of our cooperation and…

From day one of our cooperation and contact with Susan and First Point USA staff it has been an amazing service, friendly, caring with attention to all possible questions.
The whole experience is really great and we felt as a family very well taken care of! Thanks

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Training was intense but manageable

Training was intense but manageable. Different drills helped such as a technical drill with passing and practicing touch and another larger based game helping positional awareness and being able to play in your position to showcase your skills.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

I was working with Jake at first point

I was working with Jake at first point. He took the time in explaining every step clearly, he made the situation easy to process. He was attentive to exactly what I needed, adjusting his guidance to suit my situation and kept me updated throughout the process. He was professional, friendly and very helpful. I truly appreciate him being there and guide me through everything.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I really enjoyed the experience

I really enjoyed the experience. Everyone was friendly and welcoming from the moment we arrived, which made me feel relaxed.

The information throughout the day was clear and easy to understand. The coaches and staff explained everything really well, so we always knew what was happening and what was expected of us.
I loved the drills and getting the chance to play with and against other players.

It was great to be coached by different coaches because they all gave different tips and advice that helped improve my game.

One of the best parts of the day was meeting a player who is currently studying and playing rugby in the USA. She was really friendly, answered lots of questions, and gave us a great insight into what it’s like living and studying out there.

Hearing about her experiences first hand made the opportunity feel even more exciting.

Overall, it was a brilliant day and an experience I really enjoyed. It has made me even more motivated to keep working hard and hopefully earn the chance to study and play rugby in the USA.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Why first point USA is useful

First point usa have not only taught me to be a better version of myself but have given me an idea of what I want to do with my life by giving me opportunities I didn't know I could get before but overall definitely the best agency in the world

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

They coaches treated us well they was…

They coaches treated us well they was kind they helped us improve if we messed up on something I remember someone stepped on my finger and they instantly stopped the game to check on me and they always made sure I was okay

July 2, 2026
Unprompted review

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