Fast Cover Travel Insurance Reviews 

668
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 329 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the insurance process easy and straightforward, praising the smooth online experience and clear terms. Many appreciate the competitive pricing, noting great value and often undercutting other providers, even for those with pre-existing medical conditions. The service is frequently described as excellent and professional, with staff receiving high praise for their helpfulness, understanding, and friendly demeanor. People particularly value speaking with Australian-based agents who provide outstanding customer support. However, some customers noted difficulties with unresolved inquiries and a lack of clear communication. A few mentioned experiencing delays in resolving issues, feeling their inquiries were not adequately addressed, and finding initial information insufficient, leading to repeated requests or ambiguous responses.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently describing the process as very fast, smooth,... See more

Price

Consumers find price to be positive, with many reviewers noting that the pricing is reasonable and... See more

Service

Customers consistently note positive experiences with service, highlighting its great value and efficiency,... See more

Staff

Customers had positive experiences with staff, often highlighting their professionalism, helpfulness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First of all I was happy to speak with a person who sounded genuinely Australian and not Indian, Malaysian, Philippino etc. The price totally undercut the other quotes I was given by companies such as... See more

Company replied

Rated 5 out of 5 stars

After years of frequent travel and automatically renewing my annual travel policy I decided to explore the market. What a pleasant surprise to come across Fast Cover. I selected a policy that offered... See more

Company replied

Rated 5 out of 5 stars

Excellent service, spoke to Monique . Continued to make contact with her with various questions. Policy had all we were looking for. Also had 25 day cooling off period. However, all went smoothly and... See more

Company replied

Rated 5 out of 5 stars

Having the disappoint of my last trip cancelled due to the trouble in the Middle East I was greatly concerned about my Insurance Policy. Fast Cover offered me a percentage only back, of my Poli... See more

Company replied


Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

Travel Insurance made simple ✓ Fast & simple quote ✓ Fast & simple purchase ✓ No medical assessments for purchase ✓ A simple PDS. Hooray! ✓ 24/7 fast help ✓ Simple online claims


Contact info

4.8

Excellent

TrustScore 5 out of 5

668 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(668)

343 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great service

I spoke with Monique.
She was excellent and fun too!
She told me the options and emailed the quotes straightaway.

July 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Geat price and policy with helpful staff

I did a quote online and had some questions about the policy, and the presentative was very helpful and explained the policy in more detail. I took out the policy then and there. The price was very good and a lot more value than other Companies

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fast price

Fast and price

July 20, 2026
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Michael, thank you so much for leaving a review. Really glad everything felt fast and the price worked out well. We hope you have a wonderful trip!

We hope you have a lovely day,
Amelie

Rated 5 out of 5 stars

Easy to navigate quoting system

Easy to navigate quoting system. Lots of included benefits.

July 20, 2026
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Mandy, thank you so much for this. Really glad the quoting system felt easy to navigate and that the included benefits hit the mark. We hope you have a fantastic trip!

We hope you have a lovely day,
Amelie

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Rated 5 out of 5 stars

Speaking to a person direct is always a bonus

Speaking to a person direct is always a plus for me. I can ask any questions I may have and they will be answered straight away. Also actually speaking to a person in Australia is great. Having taken insurance cover with Fast Cover many times I have their quotes to be fair. I have never had to make a claim, and hope I won’t, but I do feel confident having their policy with me when travelling.

July 20, 2026
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Kay, thank you so much for your loyalty over so many trips, it genuinely means a lot to us. Really glad speaking with our team has always felt easy and helpful. We hope you have a wonderful trip!

We hope you have a lovely day,
Amelie

Rated 5 out of 5 stars

Very happy with the quote and policy as well as the professional and friendly service provided by Monique

Very happy with the quote and policy chosen for my daughter and I. Monique was very knowledgeable, easy to understand and professional but friendly during our discussions.

July 20, 2026
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Denise, thank you so much for this. Really glad Monique could make the whole experience so clear and friendly for you and your daughter. We'll make sure she hears your kind words. We hope you both have a fantastic trip!

We hope you have a lovely day,
Amelie

Rated 5 out of 5 stars

Excellent assistance from Jasmine

Jasmine was very helpful and easy to discuss my options.

July 20, 2026
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Kirsty, thank you so much for this. Really glad Jasmine could walk you through your options so easily. We'll make sure she hears your kind words. We hope you have a wonderful trip!

We hope you have a lovely day,
Amelie

Rated 5 out of 5 stars

very easy and quick

July 20, 2026
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Gary, thank you so much for leaving a review. Really glad everything felt easy and quick. We hope you have a fantastic trip!

We hope you have a lovely day,
Amelie

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Rated 4 out of 5 stars

Insurance was quick and easy to…

Insurance was quick and easy to arrange. Cannot comment on the claims process as I've never made a claim. Why not give a no claims discount?

July 17, 2026
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Brian, thank you so much for this and for the suggestion on a no claims discount, we'll pass that on to the team! Really glad the whole process felt quick and easy to arrange. We hope you have a wonderful trip!

We hope you have a lovely day,
Amelie

Rated 5 out of 5 stars

I am so impressed with your price match…

I am so impressed with your price match policy! It gave me complete peace of mind.

July 19, 2026
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Rupinder, thank you so much for this. Really glad the price match policy made the decision so easy. We hope you have a fantastic trip!

We hope you have a lovely day,
Amelie

Rated 5 out of 5 stars

We always use fast Cover as the one…

We always use fast Cover as the one time we needed their help, everything was handled smoothly and I couldn't have been more grateful.

July 19, 2025
Unprompted review
Fast Cover Travel Insurance logo

Reply from Fast Cover Travel Insurance

Hi Michelle, thank you so much for coming back to us and for sharing this. So glad our team could be there when you needed it most. We hope you have a wonderful trip!

We hope you have a lovely day,
Amelie

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