Everything is legit, shipping could have been faster but its alr, only problem for me the products are a little too weak for me.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Raccomandatissimi! Sono molto precisi e puntuali. Recentemente ci sono stati problemi con DHL ma appena contattati hanno risolto tutto reinviandomi la merce senza alcun problema Highly recommended!... See more
For me it was 5/5. Extremely fast shipping. I received only half of my order initially Contacted support and got the missing product in 48h I advise you to take video of your unboxing as it was... See more
Company replied
The edibles doesn’t taste good and the cookies vape tastet . I also paid €14 for express shipping because it was supposed to arrive the next day, which was very important. However, they shipped it... See more
Company details
Written by the company
Shop Français spécialiséCBD Shop spécialisé dans la vente de bonbons, space cookies et sirops au Delta 9 THC & CBD. Retrouvez une large sélection de produits au Delta 9 THC et CBD (Cookies Delta 9 THC, Bonbons THC, Brownies THC, Syrup THC).
Contact info
59 RUE DE PONTHIEU, 75008, PARIS, France
- shop@eleventhc.com
- eleventhc.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Decent Shop
Everything is legit, shipping could have been faster but its alr, only problem for me the products are a little too weak for me.
i just received my order
i just received my order, the package came opened and the seal was detached, other than that the shipment was fast
Perfect as usual!
In love with this website
In love with this website! Always on time with their shipping, they have great products and helped me when i had lost a package!
Reply from ELEVEN THC
For me it was 5/5
For me it was 5/5. Extremely fast shipping.
I received only half of my order initially
Contacted support and got the missing product in 48h
I advise you to take video of your unboxing as it was requested.
I think they only packed half my order cause I ordered out of stock items that I had to clarify replacement for. I only got the replacement items initially.
Reply from ELEVEN THC
Best gummies supplies
Customer support is non existent
The package was shipped via UPS, went out for delivery, and was then returned to the sender without a delivery attempt. UPS tracking now clearly shows "Returned to sender."
I contacted the seller multiple times to resolve the issue and request a refund/resend, but received no response.
At this point the order has not been delivered, the package has been returned, yet no answer.
Very poor communication and resolution for a straightforward situation.
Reply from ELEVEN THC
Charged for an order they canceled. Still no refund!
I placed an order on October 18, and the payment was charged to my credit card. After several days, I never received any tracking information. When I contacted the store to ask about my order, they immediately canceled the purchase with no explanation at all, but the charge is still active on my credit card and I have to pay it soon.
I’ve tried contacting them through every channel: the email address provided doesn’t seem to exist (messages bounce back), and the chatbot on their website never replies.
I simply want a clear explanation of why my order was canceled and why I haven’t received a refund.
It’s frustrating, because my first purchase went perfectly and I was genuinely happy with the quality of the products. Sadly, this time the customer service has been extremely disappointing, no one has taken responsibility, and they’ve kept my money without delivering anything.
I’ll be happy to update my review if they refund my payment or send the products as originally ordered. I am even willing to do the purchase again with a different payment method (if that was the problem) after they assure me I'll get a refund of the cancelled order.
THC oil can be kept up top 24 months...
I bought THC oil end October, set to expire in December... At this point and for this price, this is basically a SCAM ! I can't even imagine how unfresh other products must be. There are far better site upthere to buy your products folks, not all of them disrespect their customer like that !
consistently quality gummies
consistently quality gummies, if the delivery service they use would actualy deliver to my house they'd get another star. I hope so because the gummies are very good.
Very professional and great customer service
Raccomandatissimi! Sono molto precisi e puntuali. Recentemente ci sono stati problemi con DHL ma appena contattati hanno risolto tutto reinviandomi la merce senza alcun problema
Highly recommended! They are very precise and punctual. I recently had problems with DHL, but as soon as I contacted them, they resolved everything and sent the goods back to me without any problems.
I might change my review if i get a…
I might change my review if i get a response but so far i feel scummed! I purchased some products more than 10 days ago and even though i paid for fast 2 day delivery, the courier company has not yet received the products from the company and the company has non answered my emails! I hope they do now
Never again
The edibles doesn’t taste good and the cookies vape tastet .
I also paid €14 for express shipping because it was supposed to arrive the next day, which was very important.
However, they shipped it using the free shipping option instead.
After I asked for a refund, my request was ignored and the money was never returned.
My package has been late for about a…
My package has been late for about a week now, with no signs of EVER arriving. i've contacted both the shop's customer service, and the delivery company, with no answer from both sides. fedex is no help, they use the worst possible delivery company ever. I don't even know if it will ever arrive - Or if i'll ever get my money back, for that matter. Sounds like a dirty scam.
The delivery is fast and the products…
The delivery is fast and the products of top quality. They have a lot of variety in the products as well
Honestly the best website!
Honestly the best website, mainly due to the thc syrups.. i tried the peach and mango one with sprite and its sooo good! Has a good high too
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.