Eazy Reviews 

242
•
TrustScore 2 out of 5

2.0

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Company details

  1. Internet Provider
  2. also in
  3. Phone and Internet Service
  4. Telecommunications Service Provider

Written by the company

Mit einem einfachen Tarif, ohne teure Extras und ohne Tricks. Internet ohne Schnickschnack. Mach’s einfach.


Contact info

2.0

Poor

TrustScore 2 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically takes over 1 month to reply

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2.0

All reviews

(242)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cheap and good internet

No over charging
No hidden fees
No disconnects

Easy setup.

February 2, 2026
Unprompted review
Eazy logo

Reply from Eazy

Thank you for the great review! Glad everything has been running smoothly.
Best regards,
your eazy team

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Rated 1 out of 5 stars

Constant disconnections

The connection is unreliable, with constant packet loss and daily disconnects. It's almost impossible to get real tech support – they just try to sell me more bandwidth, as if that’s going to fix it.

September 4, 2024
Unprompted review
Eazy logo

Reply from Eazy

Dear Ricardo,
Thanks for your honest opinion. We are sorry that you are dealing with problems regarding your internet connection.

If this is still the case, a tip: Resetting the router often helps. Press and hold the reset button at the back until all the lights come on. Then wait until the router has reinstalled itself. This can take up to 15 minutes.
If this does not solve the problem, please contact our technical support.

For customers in NRW, Baden-Württemberg and Hesse:
Vodafone technical hotline 0800 700 1177 (free of charge from the Vodafone network) or 0221 466 191 00 (local rate) or kundenservice@unitymedia.de.

For customers in all other federal states:
24h fault hotline 0800 526 66 25 (free of charge from the Vodafone network) or the fault assistance at https://www.vodafone.de/hilfe/stoerung.html.

If you have further questions, don't hesitate to contact us at support@eazy.de.

Best regards
Your eazy team

Rated 3 out of 5 stars

Not the best or the worst

The speeds they give are mostly as advertised, but connection strengths can sometimes be spotty. Still, not as bad as Vodafone itself, even if it's their parent company.

December 12, 2022
Unprompted review
Eazy logo

Reply from Eazy

Hi Henrick,
Thanks for your feedback.
We are pleased that you are satisfied with your eazy tariff overall. Continue to enjoy and many greetings,
your eazy team

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