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Mit einem einfachen Tarif, ohne teure Extras und ohne Tricks. Internet ohne Schnickschnack. Mach’s einfach.
Julius-Hatry-Straße, 1, 68163, Mannheim, Germany
2.1
236 reviews
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You definitely get what you pay for. The setup was okay and the router arrived on time, but the internet connection itself is incredibly unstable. My Wi-Fi randomly drops for about 5-10 minutes almost every evening. Trying to get a hold of customer support is a nightmare because it feels like you're just talking to automated bots. It's fine if you just browse the web casually, but if you work from home, look somewhere else.
No over charging
No hidden fees
No disconnects
Easy setup.
The connection is unreliable, with constant packet loss and daily disconnects. It's almost impossible to get real tech support – they just try to sell me more bandwidth, as if that’s going to fix it.
Reply from Eazy
Dear Ricardo,
Thanks for your honest opinion. We are sorry that you are dealing with problems regarding your internet connection.
If this is still the case, a tip: Resetting the router often helps. Press and hold the reset button at the back until all the lights come on. Then wait until the router has reinstalled itself. This can take up to 15 minutes.
If this does not solve the problem, please contact our technical support.
For customers in NRW, Baden-Württemberg and Hesse:
Vodafone technical hotline 0800 700 1177 (free of charge from the Vodafone network) or 0221 466 191 00 (local rate) or kundenservice@unitymedia.de.
For customers in all other federal states:
24h fault hotline 0800 526 66 25 (free of charge from the Vodafone network) or the fault assistance at https://www.vodafone.de/hilfe/stoerung.html.
If you have further questions, don't hesitate to contact us at support@eazy.de.
Best regards
Your eazy team
The speeds they give are mostly as advertised, but connection strengths can sometimes be spotty. Still, not as bad as Vodafone itself, even if it's their parent company.
Reply from Eazy
Hi Henrick,
Thanks for your feedback.
We are pleased that you are satisfied with your eazy tariff overall. Continue to enjoy and many greetings,
your eazy team
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