This is the second time I have purchased from Ex Canada. From placing order the turn around is exceptional. Well done.
Company replied
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See what reviewers are saying
Still don't gave priduct you said it sgipoed and there was a problem with customs and then you said you didn't have my size in one color and I pick another bit have not received either one so I paid... See more
Company replied
I recently placed my first order with EX-STOCK Canada, and the experience was flawless. The website is easy to navigate, and I was impressed with the range of products available. My items arrived quic... See more
Company replied
I’ve been sourcing products for my small business, and EX-STOCK Canada has quickly become my go-to. Their selection is impressive, and the fact they have warehouses in multiple countries means deliver... See more
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Company details
Written by the company
Welcome to EX-STOCK Canada, The Canadian Company Based on Ottawa, and your premier destination for high-quality products and exceptional service. Founded with a passion for excellence, we are dedicated to providing a diverse range of items that meet the needs of businesses and individuals alike Our Mission EX-STOCK business model is designed to connect customers like you to high-quality products from around the world. We operate from several locations, including the United States, Canada, Europe, Turkey, and China, to provide diverse product options and competitive pricing. Each of our warehouses is equipped with a quality control team to ensure the items meet our strict standards. While we are a Canadian-based company with headquarters in Ottawa, we leverage global supply chains to meet the needs of our customers. All our operations comply with North American regulations and standards, ensuring quality and safety in every order Our Products We offer an extensive range of products across various categories, including electronics, fashion, automation accessories, etc. Each item is carefully selected to ensure it meets our high standards of quality and performance. EX- STOCK CANADA COMMITMENTS Why Choose Us? - **Quality Assurance**: We take pride in providing only the best products, rigorously testing and vetting our offerings to ensure reliability. - **Customer-Centric Approach**: Your satisfaction is our priority. Our dedicated customer service team is always here to assist you with any inquiries or concerns. - **Expert Guidance**: Our knowledgeable staff is ready to provide personalized recommendations to help you find exactly what you need. Join Our Community We invite you to explore our offerings and experience the EX-STOCK difference. Whether you’re a small business owner, a large corporation, or an individual shopper, we’re here to support you every step of the way. For Canadian customers, visit our dedicated site: https://www.ex-stock.ca” Thank you for choosing EX-STOCK Canada. We look forward to serving you!
Contact info
Grand Canal Street, K2J 0T1, Ottawa, Canada
- 16139091313
- Sales@ex-stock.com
- ex-stock.com
4.4
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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This is the second time I have…
This is the second time I have purchased from Ex Canada. From placing order the turn around is exceptional. Well done.
July 11, 2026
Reply from EX-STOCK Canada
Thank you so much for your kind words and for choosing EX-STOCK Canada again! It means a lot to us that you've trusted us for a second purchase. We're delighted to hear you were happy with the ordering process and turnaround time. We truly appreciate your support and look forward to serving you again in the future. If you ever need any assistance, our team is always here to help.
— The EX-STOCK Canada Team
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well i hope the progducts are great and…
well i hope the products are great and looking forward to see it
May 10, 2026
Reply from EX-STOCK Canada
Hi Juliana,
Thank you for taking the time to leave a review.
We truly appreciate your support and hope your order meets your expectations once it arrives. If you have any questions or need assistance after receiving your products, please don't hesitate to contact us. Our team will be happy to help.
Thank you for choosing EX-STOCK Canada.
Warm regards,
Customer Satisfaction
EX-STOCK Canada
Currently dealing with an inconsolable…
Currently dealing with an inconsolable newborn infant and saw these soothers and thought to myself, I'll need some laughter to get through this! I purchased 3 funny soothers and they were kind enough to send an additional 3 for free as I am a new customer.
April 9, 2026
Reply from EX-STOCK Canada
Hi Nathan,
Thank you for your message, and we truly appreciate you taking the time to share your feedback with us.
At EX-STOCK Canada, our goal has never been just to sell, it has always been to build long-term trust with every customer. That’s the foundation of everything we do. We’re glad to hear from you, and we hope your overall experience reflects that commitment.
If there is anything more we can do for you, or if you need any further support, we’re always here to help.
Thank you again for your trust, and we look forward to serving you again.
Best regards,
EX-STOCK Canada – Customer Service
I have waited for a week to hear…
I have waited for a week to hear anything about my purchase. That’s not great customer service.
February 8, 2026
Reply from EX-STOCK Canada
Hi Jessie,
Thank you for your feedback, and I sincerely apologize again for the delay and inconvenience caused.
As requested, your order was cancelled and a full refund was issued immediately to your original payment method. In addition, we added a store credit to your account as a gesture of apology for the inconvenience caused.
We fully understand how important delivery timing was in this case, and we regret that we were unable to meet your expectations. Our team remains committed to improving continuously and providing reliable service to all our customers.
You can view our customer commitments here:
https://www.ex-stock.com/pages/ex-stock-canada-commitments
Thank you again for your understanding.
Wadah Bishnak
EX-STOCK Canada
There’s something unique about this…
There’s something unique about this store and that is their customer service. The consistency in follow up and tone of voice is everything for me. I felt valued and am stuck here
February 11, 2026
Unprompted review
Reply from EX-STOCK Canada
Hi Catalyst,
Thank you sincerely for your thoughtful feedback. It means a great deal to us to know that you felt valued and supported throughout your experience.
Consistency, transparency, and genuine customer care are core principles we strive to uphold every day, and your words confirm that our efforts are making a meaningful difference.
Your loyalty rewards and exclusive benefits remain available anytime here:
https://www.ex-stock.com/pages/joy-loyalty-page
We truly appreciate your trust and look forward to serving you again.
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I would like to thank the team for the…
I would like to thank the team for the great service and fast delivery.
February 9, 2026
Unprompted review
Reply from EX-STOCK Canada
Hi Menoo,
Thank you very much for your kind words. We’re happy to hear you were satisfied with both the service and the delivery speed.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Customer Care
EX-STOCK Canada
Items arrived faster than I expected and in good condition.
Very impressed with this site. Fast shipping and excellent service. Impressive.
February 4, 2026
Unprompted review
Reply from EX-STOCK Canada
Hi Mo,
Thank you for taking the time to share your experience. We’re glad the items arrived quickly and in great condition.
Your feedback means a lot to our team and helps us keep improving. We appreciate your trust in EX-STOCK Canada.
Customer Care
EX-STOCK Canada
Excellent Experience
February 9, 2026
Unprompted review
Reply from EX-STOCK Canada
Thank you for your feedback. We’re glad to hear you had an excellent experience with EX-STOCK Canada.
We appreciate your support and look forward to serving you again.
Kind regards,
Sara Bi
Customer Care
EX-STOCK Canada
Reply from EX-STOCK Canada
Hi,
Thank you so much for the recommendation. We’re really happy to hear you loved your experience with us.
Your support means a lot to our team.
Kind regards,
Sara Bi
Customer Care
EX-STOCK Canada
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Amazing app
February 9, 2026
Unprompted review
Reply from EX-STOCK Canada
Thank you for the great feedback, we really appreciate you taking the time to share this.
We’re glad you’re enjoying the app and the experience with EX-STOCK Canada. Our goal is to keep improving and making shopping simpler, safer, and more reliable for our customers.
Thanks again for your support, it truly means a lot to our team.
Kind regards,
Customer Care
EX-STOCK Canada
great products
great products, ontime delivery and most importantly amazing customer service
February 9, 2026
Unprompted review
Reply from EX-STOCK Canada
Hi Martin,
Thank you for the kind words. We’re really glad to hear you were happy with the products, the delivery timing, and especially the customer service.
Providing a smooth and reliable experience is very important to us, and your feedback means a lot to our team.
Kind regards,
Sara Bi
Customer Care
EX-STOCK Canada
The website was very smooth and had…
The website was very smooth and had great experience. And rates were very budget friendly I would definitely recommend to check out ex-stock
December 10, 2025
Unprompted review
Reply from EX-STOCK Canada
Hi Jignesh,
Thank you very much for taking the time to share your experience with us. We’re really happy to hear that you found the website smooth to use and our pricing budget friendly.
Your recommendation truly means a lot to our team, and it motivates us to keep improving our service and shopping experience for our customers.
Thanks again for choosing EX-STOCK Canada, we look forward to serving you again.
I initially had some problems receiving…
I initially had some problems receiving my purchase and then was unhappy with the product once received. That being said I have had the best experience with this company’s customer service and support! Not only did they respond quickly and professionally, I was fully compensated for my purchase and given an extra 10$ to spend on ex-stocks store. I’m very pleased and will definitely do business with them again.
November 14, 2025
Reply from EX-STOCK Canada
Hi Sara,
Thank you so much for taking the time to share your experience and for giving us the opportunity to make things right.
We truly appreciate your patience and are very glad to hear that our customer service and support met your expectations. Your satisfaction means a lot to us, and feedback like yours motivates our entire team to continue providing responsive and professional service.
Thank you again for your trust and for choosing EX-STOCK Canada. We look forward to serving you again in the future.
Warm regards,
Wadah
EX-STOCK Canada
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Highly recommended!
Amazing service and best shopping experience! Shopping here is always a pleasant experience. Highly recommended!
December 1, 2025
Unprompted review
Reply from EX-STOCK Canada
Hi Lara, thank you for the kind words and the 5-star review. We’re really glad you had a great experience with EX-STOCK Canada. If you ever need anything, we’re always here to help.
Reply from EX-STOCK Canada
Hi Waleed, thank you for the 5 stars. We’re happy you found our service and pricing strong, we truly appreciate your support.
Came with good care,
Because I enjoy receiving my items in a good condition and, I was happy seeing my package arrive on time,thank you so much I appreciate it very well, I will like to do business with you always
October 24, 2025
Reply from EX-STOCK Canada
Hi Patricia,
Thank you so much for your lovely review. We’re really happy to hear your items arrived in good condition and on time, that means a lot to us here at EX-STOCK Canada.
We truly appreciate your trust and we’re always here to make sure you have a smooth and safe shopping experience every time.
Just a quick reminder, your loyalty points have been added automatically to your account after your purchase. You can use them anytime.
And don’t forget, when you refer a friend, you both receive $20 in rewards. It’s a great way to save on your next order.
Thanks again for your support, and we look forward to serving you again soon.
Warm regards,
WB
EX-STOCK Canada
I give you one star at least for…
I give you one star at least for service, it was good. BUT YOUR MERCHANDISE!! You sent me the crappiest coat! It is nothing like what was described and nothing like the picture. So I won't be buying anything soon.
October 20, 2025
Reply from EX-STOCK Canada
Hi Sylvie,
Thanks for sharing your feedback with us. I’m really sorry to hear that the coat you received didn’t meet your expectations. This is not the experience we want for anyone.
We take product quality very seriously, and we’d like to make this right for you. If the item doesn’t match the description or photos, you’re fully eligible for a refund. You can keep the coat, and we’ll refund you in full right away.
Please reach out to us with your order number so we can process this for you quickly.
We appreciate you giving us a chance, and we hope we can earn back your trust.
Warm regards,
EX-STOCK Canada Customer Care
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Reply from EX-STOCK Canada
Thank you so much, Kerry! We’re really happy to hear that your outfit arrived quickly and that you loved it. Your feedback means a lot to us 💚
— The EX-STOCK Canada Team
Received package in a timely manner
Received package in a timely manner. Packaged well, no smell. Product fits perfectly, true to size. Sweater very soft and good quality.
September 30, 2025
Reply from EX-STOCK Canada
Hi Nicole,
Thank you so much for your kind words! We’re really glad to hear your order arrived on time and that you liked the quality and fit.
Your feedback means a lot to us and helps us keep improving. We hope to see you again soon for your next order!
Warm regards,
Sara Bi
Customer Care – EX-STOCK Canada
You may have to order a size or 2 larger. I ordered the US size tha I normally wear but the suit is too small.I now have to send the one I have back an reorder it in a larger size to get the fit.
Quality is nice, but the size doesn’t match US size
October 2, 2025
Reply from EX-STOCK Canada
Hi Deidre,
Thank you so much for your honest feedback, and I’m really glad you liked the quality of your suit. I’m sorry the sizing didn’t match what you expected — this particular style follows Asian sizing, which runs about one to two sizes smaller than North American sizes.
We always note this on the product page and include a full size chart, but it’s easy to miss, and I completely understand how that can be frustrating. We’ve already reached out to help arrange your return and assist with reordering the right size, so you’ll have a perfect fit soon.
We truly appreciate your trust and your business, and we’ll keep improving our sizing notes to make shopping easier for everyone.
Warm regards,
Sara Bi
Customer Care, EX-STOCK Canada
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