e-Rewards Reviews 

957
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the platform as an excellent way to earn various rewards like Avios or Nectar points, finding the process straightforward and easy to navigate. Customers also enjoy the wide variety of interesting survey topics available, making the experience engaging and simple. However, some people were dissatisfied with frequent disqualifications from surveys, often occurring late in the process after significant time investment. Reviewers also report issues with customer service, describing unhelpful or generic responses when problems arise, such as points not being honored. Additionally, some surveys are criticized for inaccurate time estimates, taking much longer than stated, and technical glitches like freezing or not tracking.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with many reviewers expressing frustration over technical... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising it as a brilliant and fantastic... See more

Customer service

Customers had negative experiences with customer service, often reporting that agents seemed uninterested in... See more

Application

Clients share ambiguous opinions on the app, with many finding it an easy and fun way to earn rewards like... See more

Value for money

Customers consistently note ambiguous experiences with value for money, with some reviewers finding the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of the time, the promised rewards are given but increasingly, you will spend several minutes completing a survey, having answered many questions, only to get the message "sorry this one filled fa... See more

Rated 4 out of 5 stars

Great way of getting Avios rewards to bulk up my BA account. Sometimes the reward isn’t worth the time but you can pick and choose which surveys to take. Occasionally you’ll get an error message towar... See more

Rated 4 out of 5 stars

Which of the following best described how likely to are to consider buying a fully electric vehicle / battery electric vehicle (BEV) next time you buy a car? What sort of an English sentence is t... See more

Rated 4 out of 5 stars

Rewards are great (in my case I save up for BA Avios). But the technology is clunky and unreliable. I guess I’m getting something for “free” (sort of) so I grin and bear it. The website is gen... See more


Company details

  1. Sports

Written by the company

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


Contact info

3.7

Average

TrustScore 3.5 out of 5

957 reviews

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No recent history of asking for reviews

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3.7

All reviews

(957)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent survey site and rewards!

Whilst some surveys seem to falter, the vast majority are interesting and easy to complete. e-Rewards do reward you for completing their surveys, and my experience of completing the surveys and claiming my reward is positive. I am also finding the surveys are providing me with knowledge and information that I did not have previously. Overall positive experience from my perspective.

July 20, 2026
Unprompted review
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Rated 4 out of 5 stars

Most of the time promised points are awarded BUT.......

Most of the time, the promised rewards are given but increasingly, you will spend several minutes completing a survey, having answered many questions, only to get the message "sorry this one filled fast" or they screen you out right at the last minute. If the promised points were ALWAYS given then I would give 5 stars but sadly, they cannot always be trusted. I am sure that the technology exists to close a survey when it is full to avoid disappointment......

July 13, 2026
Unprompted review
Rated 4 out of 5 stars

Great rewards; clunky technology

Rewards are great (in my case I save up for BA Avios). But the technology is clunky and unreliable. I guess I’m getting something for “free” (sort of) so I grin and bear it.

The website is generally better for accessing surveys, because if something goes wrong you can sometimes use your browser buttons to recover and continue. But the list of surveys on the website doesn’t update properly, and also I often get screened out before I have even started.

The list of surveys on the IOS app is a bit more reliable, but you have no control at all if something goes wrong- frustrating if you have wasted a lot of time on a survey.

Customer service don’t seem very interested in helping when something like that happens.

June 27, 2026
Unprompted review
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Rated 4 out of 5 stars

e-Rewards should do better.

Which of the following best described how likely to are to consider buying a fully electric vehicle / battery electric vehicle (BEV) next time you buy a car?

What sort of an English sentence is this? Cannot survey writers check their own copy?

More survey writers should always include a 'don't know' or 'None' opion to all multiple choice question. Ask me which BEV I would buy with a choice of a dozen brands - my answer would be none if given that option, especially as I hade previously ticked a 'I am not going to buy a car'. Thoughtless and e-Rewards should do better.

June 23, 2026
Unprompted review
Rated 4 out of 5 stars

I am definitely enjoying the surveys

I am definitely enjoying the surveys. I am actually learning about things that I wasn't aware, so for me it has been fantastic. also, it helps with the rewards you get from your time. That is brilliant! My only nag is when you invest so much time on a survey and suddenly it just crashes right at the end. Very infuriating.

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

I TRIED TO REDEEM 2 VOUCHERS

I TRIED TO REDEEM 2 VOUCHERS AND WAS UNABLE TO DO SO EACH TIME 7!! IATTEMPTED TO EXPLAIN THE SITUATION ALL I GOT WAS AN IMMEDIEATE SAME COMPUTERISE RESPONCE AND GOING NO WHERE
TOTAL RUBBISH WILL I GET MY VOUCHERS OR HOW CAN I GET GOODNESS KNOWS

June 19, 2026
Unprompted review
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Rated 3 out of 5 stars

Just 3 stars

I can only just give them 3 stars. They ask you to complete your profile so that the correct surveys applicable to you are given. At least 50% are still unapplicable. I even have had surveys that on asking me one question - am I male of female - which on aswering has rejected me. So much for profiling! The onlt thing that made me give the 3 stars is the Nectar rewards. This works well

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Pretty terrible

Pretty terrible. They don’t give good incentives and they allow companies to kick you out at 98% completion without giving you incentives. Shameful. Don’t waste your time

May 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Pleased with e-rewards

I have been completing surveys for many years and have generally been happy with the service. I trade my points for airline miles, which I then use for hotel stays more often than flights, but any option saves costs. When there has been the occasional problem, I find that help is usually at hand and I am satisfied with the result. Surveys take time, of course, so it's all a balancing act.

May 25, 2026
Unprompted review

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