EmailMarketing.com Reviews 

64
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company, consistently showing the exceptional expertise and absolute professionalism demonstrated by the entire team throughout their partnership. Customers frequently praise the knowledgeable staff for providing practical solutions, thorough audits, and strategic guidance that successfully boost email deliverability, audience engagement, and overall business revenue. Some people were satisfied with the remarkable ease of implementation and the seamless integration of specialized software tools directly into their existing daily marketing platforms. Clients also noted that the customer representatives are exceptionally responsive, highly supportive, and deeply dedicated to ensuring that all ongoing marketing campaigns run smoothly.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, expertise, and... See more

Marketing

Reviewers highlight positive aspects of marketing, noting significant increases in revenue and open rates... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly, clear, and efficient approach... See more

Customer service

Users describe positive interactions with customer service, highlighting great communication, support, and... See more

User experience

People report positive experiences with user experience, highlighting smooth and well-structured processes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team did a forensic on our lists, found out the cause and went about fixing it. They introduced a few steps which gave us a solid bounce and restored our open rates too better levels of above 32%... See more

Company replied

Rated 5 out of 5 stars

Troy Ericson and his team are top notch. Best in the biz when it comes to email marketing and deliverability. I follow their best practices myself and refer clients to them all the time because I know... See more

Company replied

Rated 5 out of 5 stars

This team is living and breathing email marketing and deliverability! So, if you're having a business and doing email marketing seriously, you should definitely at least book an audit with them to see... See more

Company replied

Rated 5 out of 5 stars

We've worked with Troy, Dom, and the team for a couple years now and attribute much of our business success to this team for working with us and increasing our email delivery! Especially as the SMTP p... See more

Company replied


Company details

  1. #106 of 349 best companies in Software Company
  2. #6 of 20 best companies in Advertising Agency
  3. #14 of 20 best companies in Email Service Provider
  4. #14 of 61 best companies in Internet Marketing Service
  5. #11 of 32 best companies in Marketing Agency
  6. #7 of 10 best companies in Marketing Consultant

Written by the company

Over $200,000,000 email revenue generated for brands like BioTrust, Zipify, RAZE Energy, Publishing.com, SmartMarketer, Cauli’flour Foods, 10X Advisor Network, Samcart, V-Shred, & hundreds more. We grow your email list, write emails in your exact voice, and use our EmailDeliverability.com software to ensure each email is seen in the Primary Inbox - maximizing opens, clicks, and sales. If you have an email list of 5,000 or more subscribers, visit our site today to find out how much more you could be making from email marketing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(64)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Amazing service

I've been working closely with Christine and had great experience. Great communication and support in identifying all the gaps in my email delivery that I was missing. Highly recommend!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Christine and the team were friendly

Christine and the team were friendly, clear and efficient. They helped get my dmarc and bimi set up, which are important for email deliverability. That stuff is over my head so I'm glad I can just hand it over to the experts.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Troy & His Team

I've worked with Troy and his team on and off over the past five years, specifically for email deliverability support, and they've consistently been fantastic to work with. They're incredibly knowledgeable, responsive, and true experts when it comes to email deliverability.

Whether you're dealing with inbox placement issues, landing in the Promotions tab, recovering from spam folder problems, or looking to build a long-term deliverability strategy, they have the expertise and tools to help. They take the time to understand what's happening, explain it in a way that's easy to understand, and provide practical solutions that make a real difference.

If you're looking for a trusted partner to help improve your email deliverability and overall email performance, I highly recommend Troy and his team.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Jan and team have been amazing

Jan and team have been amazing. Since we started using their software our revenue has increased over 40% and our emails are all landing in inbox. Their continued support has been top notch as well. always helping us if we need any assistance

April 1, 2026
Unprompted review
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Reply from EmailMarketing.com

Thanks Obie!

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Rated 5 out of 5 stars

Amazing experience

Amazing experience. Have gone from ~24% opens up to ~40% average on my list, and am consistently going to primary instead of promotions. Been great.

April 21, 2026
Unprompted review
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Reply from EmailMarketing.com

Thank you Devin!

Rated 5 out of 5 stars

I was referred to EmailDFY via Cole…

I was referred to EmailDFY via Cole Gordon's coaching program. I had never before run email marketing - they made the set up and automation of the process incredibly easy including cleaning my email list for optimal delivery. I consistently got positive feedback about our emails, while having near zero involvement which was very important to me at the time because I had no bandwidth to do it myself. Highly recommend.

April 2, 2026
Unprompted review
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Reply from EmailMarketing.com

Thank you, Isabelle!

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Rated 5 out of 5 stars

I’ve seen a lot in this space

I’ve seen a lot in this space, and what stands out to me about Troy and his team isn’t just the results people talk about, it’s how they think and how they approach their work.

There’s a level of care and intention behind what they do that you don’t come across very often. It’s not about quick wins or surface-level fixes. They take the time to really understand what’s going on underneath the numbers, and they approach it in a way that’s thoughtful, strategic, and built to last.

That alone sets them apart.

But what really stuck with me is that you can feel how much they actually care. Not just about doing the job, but about getting it right. About the outcome. About the people they’re working with.

In a space where a lot of people are chasing shortcuts or overpromising results, that kind of integrity matters. It shows in how they communicate, how they think through problems, and how they show up consistently.

There’s a depth to their work that’s hard to explain unless you’ve seen it up close, but once you do, it’s very clear you’re dealing with a team that takes this seriously.

That combination of thoughtfulness, skill, and genuine care is rare.

And it’s exactly why they’re getting the kind of results people are talking about.

August 13, 2025
Unprompted review
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Reply from EmailMarketing.com

We appreciate you, Ginger!

Rated 5 out of 5 stars

Would highly recommend these guys

Would highly recommend these guys, they are amazing! I was having problems with my emails going into spam/junk/promo folder which was affecting my revenue. A quick zoom call with Troy, and he was able to solve this for me in a matter of days. Amazing! 🙌 Would highly recommend

November 1, 2025
Unprompted review
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Reply from EmailMarketing.com

Thank you, Olly!

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Rated 5 out of 5 stars

Wow...Seeing double the opens now!

Delivered and seeing double the opens now. Most people make claims about email deliverability improving, but it doesn't actually make a difference. We saw an immediate double in opens and clicks. That's 7 figures in revenue that will be captured. They were experts in customizing our emails, and the ease of implementation was fantastic. Very happy with everything!

February 17, 2026
Unprompted review
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Reply from EmailMarketing.com

Thanks Jesse!

Rated 5 out of 5 stars

Above and beyond

Our problem was not an advertised specialty for the MailGenius team but rather than responding - that is not what we do like 3 other partners did, they said, let us find someone who may be able to help you. I was hesitant at first but after talking with their solution provider, he understood our issue, provided suggestions, and offered to be available if we had more questions. Problem was solved in days and we are back in business.

February 9, 2026
Unprompted review
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Reply from EmailMarketing.com

Thank you, Glenn!

Rated 5 out of 5 stars

We’ve seen a huge turnaround in a very…

We’ve seen a huge turnaround in a very short time. Our domain reputation improved from Low to Medium, and our open rates jumped from 15% to 43% with CTR increasing from 2% to 11%. The team is strategic, data-driven, and clearly knows deliverability inside and out. We finally feel confident we’re building long-term, sustainable email performance. Highly recommend.

February 4, 2026
Unprompted review
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Reply from EmailMarketing.com

Thanks Todd!

Rated 5 out of 5 stars

Top experts that get results fast

They've been great to work with. Dedicated team, responsive and quick to onboard and execute. Within less than 2 months they got our domain back to high. Our opens rate are skyrocketing and their copy out performs our own. I highly recommend.

January 30, 2026
Unprompted review
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Reply from EmailMarketing.com

Thank you Amanda!

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Rated 5 out of 5 stars

Amazing service!

Amazing product/service, our open rates went up massively! The whole team is great especially George and Christine, I'd 110% recommend using them!

January 27, 2026
Unprompted review
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Reply from EmailMarketing.com

Thanks Aden!

Rated 5 out of 5 stars

The team did a forensic on our lists

The team did a forensic on our lists, found out the cause and went about fixing it. They introduced a few steps which gave us a solid bounce and restored our open rates too better levels of above 32% average (the OR was down in the 7-10% range when broken and 26% average before that). Overall we got us the good results we wanted.

November 19, 2025
Unprompted review
EmailMarketing.com logo

Reply from EmailMarketing.com

Thank you!

Rated 5 out of 5 stars

Helped get my open rates to 40%+

Working with e-mailMarketing.com they helped get my open rates to 40%+. More importantly, later when things went sideways and I wasn’t sure what to do, they stepped in and helped me fix it before it caused real damage. Solid team that actually shows up!

January 13, 2026
Unprompted review
EmailMarketing.com logo

Reply from EmailMarketing.com

Thanks James!

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