As someone who has anxiety about going to the doctor and insurance through my employer that only covers something if they want to (even though plan information says it’s covered), this was a lifeline.... See more
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I used Dr. B for quick and discreet treatment of a woman’s issue I was facing; their services were ingredient easy to use, and my prescription was ready at my local pharmacy within an hour. I am a ver... See more
Company replied
Needed a medication. I had to wait 2 months for an in person visit, I I ended up trying online prescribers. Good RX didnt work and was misleading, took several days for them to respond. I found this o... See more
Company replied
I needed a prescription but couldn't afford to pay for an expensive consult and then for the medicine, I thought I didn't have health insurance at the time, so I had to pay cash. It has been the most... See more
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Company details
- Medical Clinic
- also in
- Dermatologist
- Doctor
- Reproductive Health Clinic
- Urgent Care Center
- Women's Health Clinic
About Dr. B
Written by the company
Dr. B believes that quality healthcare should be affordable and accessible for all. That’s why ours is the only telehealth platform providing convenient online care—no matter your ability to pay. Each online consultation costs only $15. Or you can apply for our No-Cost Care* program—it waives the consultation fee for those who qualify based on financial need. Licensed providers review consultations within hours and, if appropriate, send medication prescriptions to your pharmacy of choice.
Every day of the week. No recurring fees. No membership required.
So skip the waiting room and start a hassle-free online health assessment today!
🌧️ No-Cost Care
📓 Resources
🛎️ Contact Us
Start an online health assessment, sharing your medical history and current symptoms—no video call required. A licensed health provider will review your treatment within three hours. If appropriate, they'll recommend a prescription medication and send the prescription to your pharmacy of choice.
Before your consultation wraps up, we’ll show you what the prescription will cost at nearby pharmacies. We’ll also provide a drug discount card to help minimize your out-of-pocket costs. That way, you can choose the most convenient and affordable pharmacy to fill the prescription and know what to expect before you pick it up.
Dr. B treats 30+ conditions across primary care, dermatology, sexual health and reproductive health. So come to us if you need help with:
- Weight Loss
- Asthma
- Bacterial Vaginosis (BV)
- Cold Sores
- Covid-19
- Eczema
- Erectile Dysfunction (ED)
- High Cholesterol
- Hypertension
- Influenza (flu)
- Urinary Tract Infection (UTI)
- Yeast Infection
- And so much more!
Contact info
United States
- drb.ai
4.2
Great
656 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Don't bother if you want to pay for prescriptions with insurance
They make it seem like you can use insurance to pay for the prescriptions, but that's not the case. They also made it seem like there was a generic (aka more affordable) version of the medication I need but that was clear false advertising. They will only prescribe the name brand that costs several hundred dollars. Not worth the time or money.
November 4, 2026
Unprompted review
This is a scam
This is a scam. Do not use it. They provide false claims. They tell you the prescription will cost $9 with their card, take your 19.99 and the pharmacy wants $1,000 for what they prescribed. Just dont waste your time or money on them.
October 28, 2026
Unprompted review
Reply from Dr. B
Hi Laura,
Thank you for sharing your feedback, and we are sorry to hear about your experience. The pricing displayed represents estimated rates provided by prescription discount programs. However, final medication prices, co-pays, and discount card acceptance are set entirely by the pharmacy dispensing the medication, which is why out-of-pocket costs can sometimes differ from estimated baseline rates.
Our $19 fee covers the clinical evaluation by a licensed medical provider, who determines the safest and most appropriate treatment based on your medical intake.
If you would like us to review your case directly, please feel free to reach out to our team at hi@drb.ai.
Sincerely,
The Dr. B Support Team
They have been very helpful and made it…
They have been very helpful and made it so much easier for me see a doctor
October 26, 2026
Unprompted review
Reply from Dr. B
Hi Samuel,
Thank you for sharing your positive experience with us! We believe in making healthcare as convenient as possible. We’re glad you had a great experience with Dr. B, and thank you for trusting us with your care.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
This thing is a data gathering scam
This thing is a data gathering scam. After collecting all my account info, name, email, state of residence, physical address, phone, gender, assigned gender, they say, Sorry! We cant provide Atorvastatin in Maryland, and closed the chat. I opened a support ticket and said, delete my info, the first thing in the statin interview you asked was where I was. They said to contact them during business hours. I said so you can fraudulently gather all my info, knowing you can't fill this, then I have to have a human take days to delete it? STAY AWAY!
OK after reading their response, quit with the gentle platitudes and just fix your process. You harvest data quickly and make people spend their valuable time entering it, then trying to remove it, which is manual for some reason. Automate that. Better yet, here's a hint, on your webpage, put a list of states you can't sell statins in. If you need more info, use a dropdown. What a joke, you're "highly concerned and caring", but *still harvesting data* BOO
October 9, 2026
Unprompted review
Reply from Dr. B
Hi Bill,
We're sorry to hear about your experience and understand your frustration with how the process went.
Protecting your privacy is a top priority. We take data privacy seriously and use your information solely to determine whether we can safely provide care. We can confirm that your account has been deleted as requested.
We appreciate you taking the time to share your feedback. We understand how disappointing it can be to go through the sign-up process only to find that we weren't able to assist you. If you'd like us to take a closer look at your experience, please reach out to us at hi@drb.ai. We'd be happy to help.
Sincerely,
The Dr. B Support Team
First and Last Time Trusting Health to AI
We went through Dr. B to try to get a prescription for Paxlovid as soon as we detected a positive Covid test. No matter what we tried with simple questions, they would not prescribe Paxlovid. There is no medical history, no contraindicating medications - instead they prescribed some supposed alternative that NOBODY carries. We tried four pharmacies in our area and not a one of them could fill the script. Now she is sicker than ever and I have to stand by helplessly until urgent care opens.
Lesson learned - for something as important as your health DO NOT TRUST IT TO AI!!!
September 6, 2026
Unprompted review
Reply from Dr. B
Hi,
Thank you for sharing your experience. We're sorry to hear that you weren't able to get the medication filled.
Our clinical recommendations are determined by licensed medical providers who evaluate several health factors, including patient safety and state-level telehealth guidelines. Paxlovid carries significant clinical considerations, and if a provider determines that an alternative treatment or an in-person evaluation is safer based on intake responses, it is always done with the patient's well-being as the absolute priority.
We sincerely hope she receives swift care and feels better soon. If you would like us to review your case directly, please feel free to reach out to our team at hi@drb.ai.
Sincerely,
The Dr. B Support Team
Bait and switch
The process of getting the requested prescription was straightforward, quick and trouble free.
The issue is that once you’ve gotten your prescription, they require additional follow-ups, which is fine, but they suddenly more than double the price of every single follow-up. There is no option to simply check in. They require you to pay more than double for a video consult every single time you need to refill your prescription.
I just found this practice to be scummy, so I stopped using them.
May 19, 2026
Unprompted review
Reply from Dr. B
Hi Stuart,
Thank you for sharing your feedback. We understand how frustrating unexpected costs can be, and we appreciate the opportunity to clarify our process.
Certain prescription refills require a full video consultation with a licensed medical provider to ensure your ongoing treatment remains safe and effective.
We strive to be completely transparent about our pricing structures, and we’re sorry to hear that this felt unclear during your care.
We would love the chance to review your account details with you directly to ensure everything was handled correctly. Please reach out to our team at hi@drb.ai so we can look into this for you.
Sincerely,
The Dr. B Support Team
AMAZING AND FAST!!!!
August 8, 2026
Unprompted review
Reply from Dr. B
Hi Kendra,
We're so glad to hear that! We put a lot of effort into making our consultations smooth and efficient. Thank you for trusting us with your care.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
We're here for you, no matter what,
The Dr. B Support Team
Reply from Dr. B
Hi Hugh,
Thank you for sharing your positive experience with us! We believe in making healthcare as convenient as possible. We’re glad you had a great experience with Dr. B.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
Wrong frequency:
Wrong frequency:
As part of the dysfunctional AI process, you are requested to upload a copy of a previous scrip. Mine clearly said “twice a day.” When I got my confirmation Email from the provider, it said ONCE a day. When I went to correct it, the same AI that requested a scrip upload was unable to comprehend “once” vs “twice” a day, and insisted a “get a callback.”
They don’t say “when,” of course, so you have incompetent AI + ridiculous phone tag to fix a simple, glaring error. This service is NOT convenient in the least. It is the OPPOSITE. And that’s assuming it wasn’t the provider who misread the scanned scrip. Total mess.
July 26, 2026
Unprompted review
Reply from Dr. B
Hi Jim,
We sincerely apologize for this experience. Getting your dosage right—and ensuring you can reach a real person when there’s a discrepancy—is something we take very seriously.
We want to make this right immediately. Please email your account details to hi@drb.ai so we can investigate what happened.
Sincerely,
The Dr. B Support Team
I definitely give this online website 5 stars for service and the price!!
I definitely give this online website for doctors if you wanna call it that five stars due to the fact that they question you quite extensively about what’s going on with you, I’m a nurse and I know that some of these online doctors literally if they’re not doing like a face-to-face interview with you don’t even ask for like your blood pressure if you’re doing blood pressure meds this one they wanna make sure they want to see your bottle they want to see your blood pressure they want to see your weight you wanna see all these different things depending on what what it is that you’re writing in about that you need, for whatever that script is. In my instance it was blood pressure medication, a screwup at the doctors office they missed that I had an appointment just a few days ago and never went back backwards instead just looked forward and missed the appointment I have next week on Friday so it was just a clerical error, but nonetheless you cannot go without your blood pressure medication for one day due to rebound hypertension which can be very dangerous for some people even leave to death so the fact that for $19 within three hours on weekends I will say it does take a little bit longer because they have a lot more request on weekends but all you gotta do is just write that you want to speak to a human and usually within a few minutes they have it they have it done if it’s gone over the three hours but they’re they’re always very apologetic and then only happened to me one time and I’m still giving them five stars because of how quickly they got to my case when I spoke to a live human and it wasn’t on the phone or anything it was just through an email so I shouldn’t even say a live human it was just a quick email so I give them five stars for phoning in my exact medication and not just one month one month with two refills so now if this happens again with my Drs Office next month to say I have medication sitting there I don’t even need it for my Drs Office it’s the same exact medication so my Drs Office will see that so they’ll see that they don’t even have to phone that for me for the next three months which is great so and that’s it they’re great every time I’ve ever used them for my mom help my mom my son and Now me five stars every time this is 100 times better than running to the emergency room for smaller things if you have pink eye if you think you have a UTI if you think you know UTI I think that they send you to a lab though that’s the only thing they send you to a lab but I believe the script they give you is free but for other things it’s it’s so worth it it’s so worth it $19.
July 25, 2026
Unprompted review
Reply from Dr. B
Hi,
Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our online medical consultation. It's our mission to provide high-quality care that is both accessible and affordable, and we're truly delighted to have helped you on your path towards improved health.
If you have any further questions or concerns, please don't hesitate to contact us at drb.ai/contact. We're here to support you every step of the way.
Wishing you good health,
The Dr. B Support Team
Reply from Dr. B
Hi Emily,
We're genuinely touched by your feedback! We understand that healthcare costs can be a significant concern, and we're delighted that our services met your expectations. Our main mission is to offer affordable and convenient medical consultations online.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you excellent health,
The Dr. B Support Team
This service discriminates against…
This service discriminates against older adults but will still take your money.
I will only discuss my case privately
June 25, 2026
Unprompted review
Reply from Dr. B
Hi Debra,
We're sorry to hear about your experience. We want to assure you that Dr. B is committed to providing care to adults of all ages, and we do not discriminate against any patient based on age.
All medical decisions, including whether a prescription is issued, are based strictly on clinical safety guidelines and the medical evaluation performed by our licensed providers. The consultation fee covers this comprehensive medical review of your symptoms by the medical provider, regardless of the clinical outcome.
We understand your frustration and appreciate you sharing your feedback. We'd like the opportunity to review your experience and address any concerns you may have. Please contact our support team at hi@drb.ai with your details so our clinical operations team can personally review your file.
Thank you for taking the time to share your experience
Sincerely,
The Dr. B Support Team
This service sucks
This service sucks! I wanted to get antibiotics for a sinus infection, they took my money and refused to write the prescription. Do NOT use especially if you are an older adult. I will only discuss my case privately not online
June 25, 2026
Unprompted review
Reply from Dr. B
Hi Debbie,
We're sorry to hear that your experience didn't meet your expectations. We understand how frustrating it can be when you're not feeling well and are hoping to receive treatment.
Our medical providers make prescribing decisions based on their clinical judgment and what they believe is safe and appropriate for each patient's specific situation. This means that a requested medication, including antibiotics, may not always be prescribed if it isn't considered medically appropriate. Our consultation fee covers the provider's time and comprehensive medical review of your symptoms, regardless of the outcome.
We value your feedback and would appreciate the opportunity to review your experience further. Please reach out to our support team at hi@drb.ai so we can look into your case and address any concerns you may have.
Thank you for taking the time to share your experience
Sincerely,
The Dr. B Support Team
Great service.Very quick.Helpful…
Great service.Very quick.Helpful support.Great low price.I have used more then 5 times.
June 3, 2026
Unprompted review
Reply from Dr. B
Hi Nikki,
Your feedback is truly appreciated! We're delighted that we could provide you with an affordable and trustworthy experience. We're passionate about making healthcare accessible, and your satisfaction reaffirms our mission.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Sending wishes for your continued good health,
The Dr. B Support Team
The platform advertises a $15…
The platform advertises a $15 consultation fee but when you go through the intake that $15 fee turns into a $39fee. Then once you get the medication, they don’t give you any refills and you have to keep paying that $39 every time you want a refill so it is misleading.
May 29, 2026
Unprompted review
Reply from Dr. B
Hi Joseph,
We're sorry to hear that your experience did not meet your expectations.
Our standard consultation fee is $15; however, in certain cases, additional medical review or a live video consultation with a provider may be required based on clinical needs. When a video consultation is necessary, a different consultation fee may apply.
We understand that pricing and follow-up care expectations can be confusing, and we appreciate you bringing this to our attention. We're continually working to improve how we communicate treatment requirements, consultation fees, and refill processes so patients know what to expect throughout their care journey.
Thank you for taking the time to share your experience
Sincerely,
The Dr. B Support Team
I was hoping to get oral minoxidil for…
I was hoping to get oral minoxidil for my hair loss. And that is exactly what happened. And the doctor was on time and listened to my concerns and requests and I'm very satisfied with the end result. Going through this process with Dr B has been incredibly easy. Thank you!
May 29, 2026
Unprompted review
Reply from Dr. B
Hi,
Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our online medical consultation. It's our mission to provide high-quality care that is both accessible and affordable, and we're thrilled that we could help you get the treatment you needed.
If you have any further questions or concerns, please don't hesitate to contact us at drb.ai/contact. We're here to support you every step of the way.
Wishing you good health,
The Dr. B Support Team
Absolutely the worse online service
Absolutely the worst online medical service I've ever used. Absolutely no support — they don't even read any messages from the patient or the records provided. They are making a joke out of healthcare.
May 28, 2026
Unprompted review
Reply from Dr. B
Hi Craig,
Thank you for sharing your experience. We're sorry to hear that your experience left you feeling unheard and unsupported. We understand how frustrating that can be, especially when it comes to your healthcare.
Providing attentive, high-quality care and support is important to us, so we'd like the opportunity to look into what happened and better understand your concerns. Please reach out to our support team at hi@drb.ai so we can review your case and work toward a resolution.
Thank you for bringing this to our attention.
Sincerely,
The Dr. B Support Team
SOOOO happy with my experience..
SOOOO happy with my experience... I have a mad case of eczema and dermatologists are often overpriced and difficult to see. I'd highly recommend Dr.B to anyone that has chronic eczema and doesn't want to blow their paycheck on a specialist visit. The only criticism I have is that the AI questioning is a bit silly. eczema can be painful. pain was a 'disqualifier' for the consultation. I changed my answer and the AI locked me out. I asked for it to be fixed with support and had my prescription in hand within a few hours.
May 28, 2026
Unprompted review
Reply from Dr. B
Hi Jay,
We're overjoyed to hear about your excellent experience! Making healthcare more accessible and less stressful is at the core of what we do, and your feedback reinforces that mission. Thank you for choosing us!
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you excellent health,
The Dr. B Support Team
They locked my account because instead…
They locked my account because instead of General penicillin allergy they have 10 different kinds of penicillin listed. They said I changed my answer too many times from adding all of them. Support does not exist. No phone line. Chat feature says you'll get an email when an agent is available which I never got. Ill spend my money elsewhere
May 25, 2026
Unprompted review
Reply from Dr. B
Hi Jason,
We’re very sorry for the frustration and inconvenience this caused. Our system may temporarily lock accounts after multiple changes to medical history responses as a security precaution, but we understand how frustrating this experience was. That is definitely not the experience we want for our patients.
We also apologize for the delay in support communication. Our support team operates Monday–Sunday, 8AM–8PM ET. We do send a confirmation email once an account has been unlocked, but we’d like to make sure we received your request and help resolve this for you as quickly as possible. Please email us directly at hi@drb.ai so our team can review your account and help you out.
We appreciate your feedback and the opportunity to improve the experience.
Sincerely,
The Dr. B Support Team
It was my first time using Dr
It was my first time using Dr. B. I was impressed by how simple and fast the service was. In under 24 hours I had my prescription sent to the pharmacy. The prescription only cost $15 for 3 months medication. I saved time & money doing this online.
May 21, 2026
Unprompted review
Reply from Dr. B
Hi,
Thank you for your wonderful feedback; it means a lot to us! We're really glad that we could provide you with an affordable and trustworthy experience! We understand that healthcare costs can be a barrier to seeking care, and our main mission is to make quality medical consultations online truly convenient and affordable.
If you have any more questions or concerns, please feel free to reach out to us at drb.ai/contact.
Wishing you the best of health,
The Dr. B Support Team
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