DJ Service Reviews 

Great experience from beginning to end. Fast and best price. Had also a cable that noone else had.

Excellent experience; I emailed customer service to see if they can ship to Italy; the good Fredrik replied and said they could make an exception this time (I found a Tama replacement part at the store at a much lower price than the one usually found online). I asked Fredrik if it's necessary to register and where to do it, since I couldn't find the dedicated section—for order management purposes. Well, Fredrik told me it's not necessary to register, but just make the purchase, setting the shipping area to Germany (they ship to Scandinavia, Finland, and Germany, approximately, maybe also Russia and Poland by default, but I don't remember exactly) then to forward the order details to him in response to his last email and tell him where to ship in Italy. OK. I made the purchase, paid the total with Mastercard, which, including item and shipping, was still significantly lower than the current price of the replacement part alone in Italy and in general at Thomann and other stores; It told me the shipment would likely leave at the beginning of the following week and arrive by the end of the same week, and so it did. This one shipped Monday, and this one received Saturday via UPS. I'm truly thrilled and can't recommend this shop enough. Thank you, and see you next time!

AVOID USING THIS COMPANY. They have held on to my Turntable now for 5 months and no one has gotten back to me since Dec about next steps. I can't get anyone on the phone and no email contact either. At this point I am having to assume that they have stolen my turntable. Outrageous.

Very fast delivery directly to the door, well packaged and good product.

Bought a headphones case, they did not send it until a month later when I was on vacation. Then they wanted to charge me 50% of the item price because it was returned by DHL (You have one week to pick it up otherwise this company called Djservice will steal the item you paid for.) I have never seen anything like this. Literal criminals.

Bought two products from them (a guitar in 2023 and a mixer in 2024), satisfied with their customer service so far.

Super fast delivery, thank you so much!

Purchased an audio interface from them. It worked for 2-3 hours and suddenly died. I returned it the next day and they told me they will contact me. They never did. I am asking for a refund and they tell me i should wait 4 weeks for the item to get repaired. So in other words i shopped something that didnt work and instead of them replacing it or refunding me they tell me i should wait 4 weeks for a repair. I gave my money to shop something new and not only i dont have it but it will a be like shopping a refurbished.

UPDATE: After 3 weeks of waiting they accepted to either refund or give me a new audio interface. Solution was good after all but the waiting timing was long. So I change the review to 3 stars.

Bought an item that didn't work out for me. Had to contact customer service twice just to find out how to do a return. Returns are not free, you will pay for shipping the item back to them AND you will pay for the cost of delivery to you no matter what.

Given that there are other online stores that offer the same products but offer free returns and full refunds, there's really no reason to order anything from here.

Excellent prices, swift delivery. Can't ask for more! (oh, and free candy :) )

All went well
Order came in, everything is fine.
Reasonable shipping time, I'm pretty happy :)
Not sure what the bad reviews are for, I had zero issues.

Great service. Scandinavian quality. Fast and with a reasonable price.

So called "DJservice" provides minimal product information and limited service which have caused multiple delay or frustration in sales from my personal experiences and online reviews. It it recommanded to not purchase in online website shop as it is poorly designed and constantly provide FALSE information for products. If you insist to perform online shopping, please be ware of the risk or contact their custom support at first!

Great and engaged staff with a lot of knowledge and always ready to help.

Engaged and qualified staff, probably too kind sometimes. High level of service and competitive prices. My favorite store!