DJI | Hasselblad Reviews 

6,543
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,272 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery service, noting that packages arrive securely, promptly, and smoothly without encountering any unexpected shipping delays. Buyers are also deeply impressed by the overall product quality and mention that the friendly staff provides very helpful, professional advice during store visits. However, some customers also noted frustrating issues regarding courier delivery failures, unhelpful tracking updates, or unexpected scheduling changes that created inconvenience. A few people additionally experienced occasional problems with fragile item packaging, incomplete orders, or noticed sudden price reductions shortly after completing their online purchases.

What people talk about most

Product

Consumers find product to be positive, highlighting the great build quality and superb performance. Reviewers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast shipping and next-day... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch quality, reliability,... See more

Order

Users describe positive interactions with order, highlighting smooth and hassle-free experiences from the... See more

Staff

People report positive experiences with staff, highlighting helpful, friendly, and knowledgeable service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reason why I give a five is simply because the quick and smooth transactions from start to finish i.e. minute it was ordered it was showing those was going to be processed once it was processed. It wa... See more

Company replied

Rated 5 out of 5 stars

Got a Pocket4P a few days after launch - I usually buy from Amazon (got Prime) but there was no stock. There was no stock anywhere but DJI retail so I decided to take the plunge buy straight from t... See more

Company replied

Rated 5 out of 5 stars

Wow... just wow! As a complete beginner who has never flown a drone before, I am blown away. The platform DJI has built is practically flawless. It is incredibly intuitive and easy to use. I made a mi... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the speed in which I recieved this ‘in demand item’. I wasn’t expecting it until mid September though mine arrived mid August. I also had to change delivery address at the... See more

Company replied



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(6,543)

2,364 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a DJI mini five pro from this…

I ordered a DJI mini five pro from this company for next day delivery five days later it turned up. The company wasn’t even bothered that it didn’t arrive next day. Another solace empty online company wouldn’t use them again. 😡

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

great service

June 29, 2026
DJI | Hasselblad logo

Reply from DJI | Hasselblad

Hi Mr SP Mcllwaine,

Thank you so much for your kind review, we're delighted to hear that our service added to your positive experience.

DJI | Hasselblad Customer Service Team

Rated 5 out of 5 stars

Selecting the right part was not…

Selecting the right part was not straight forward but ordering was easy and delivery was excellent

August 29, 2026
DJI | Hasselblad logo

Reply from DJI | Hasselblad

Hi Bryan,

We appreciate your feedback regarding the part selection process. We are always working to make improvements and are glad to hear that ordering and delivery were excellent.

DJI | Hasselblad Customer Care Team

Rated 5 out of 5 stars

Great service and product

Great service and product

May 13, 2026
DJI | Hasselblad logo

Reply from DJI | Hasselblad

Hi Andy Grizzle,

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with both our service and our product. Your satisfaction is our top priority.

DJI | Hasselblad Customer Care Team

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