Reason why I give a five is simply because the quick and smooth transactions from start to finish i.e. minute it was ordered it was showing those was going to be processed once it was processed. It wa... See more
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Review summary
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Got a Pocket4P a few days after launch - I usually buy from Amazon (got Prime) but there was no stock. There was no stock anywhere but DJI retail so I decided to take the plunge buy straight from t... See more
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Wow... just wow! As a complete beginner who has never flown a drone before, I am blown away. The platform DJI has built is practically flawless. It is incredibly intuitive and easy to use. I made a mi... See more
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I was very impressed with the speed in which I recieved this ‘in demand item’. I wasn’t expecting it until mid September though mine arrived mid August. I also had to change delivery address at the... See more
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Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
4.6
Excellent
7K reviews
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Fast and reliable
August 12, 2026
Reply from DJI | Hasselblad
Hi Customer,
We're so pleased to hear that your experience proved fast and reliable. Thank you for taking the time to share feedback with us.
DJI | Hasselblad Customer Service Team
I do not normally "Rate" or "Review
I do not normally "Rate" or "Review any products or company, However a big shout out to DJI Hassalblad as due to a mistake on my part the issue was resolved and sorted. No fuss, no drama.
August 12, 2026
Reply from DJI | Hasselblad
Hi Kevin Fairgrieve,
We are so pleased to hear that we could resolve the issue for you without any fuss! Thank you for taking the time to share your positive experience. We truly appreciate your kind words.
DJI | Hasselblad Customer Care Team
I have DJI Neo 2 and really happy with…
I have DJI Neo 2 and really happy with results.
Camera is nice but not the exceptional.
August 12, 2026
Reply from DJI | Hasselblad
Hi Customer,
We're glad to hear you're happy with your DJI Neo 2 and its results! We really appreciate your feedback on the camera.
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Kosala Perera,
We're so pleased to hear that your delivery was easy and that you experienced no problems. Thank you for sharing your positive feedback!
DJI | Hasselblad Customer Care Team
Excellent service from start to finish
Excellent service from start to finish. Thank you.
August 12, 2026
Reply from DJI | Hasselblad
Hi Adrian Lock,
We are so glad to hear that you experienced excellent service throughout! Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive feedback.
DJI | Hasselblad Customer Care Team
Very very happy
From ordering to the doorstep was effortless, the Lito x1 is brilliant and I will be ordering more from this approved retailer, absolutely recommend anyone to use this company
August 24, 2026
Reply from DJI | Hasselblad
Hi Michael Hayes,
We're absolutely delighted to hear that your experience, from ordering to delivery, was so effortless! It's fantastic to know you're enjoying the Lito x1 and that you plan to order from us again. Thank you for your wonderful recommendation!
DJI | Hasselblad Customer Care Team
Next day delivery easily tracked and…
Next day delivery easily tracked and product all as should be.
August 24, 2026
Reply from DJI | Hasselblad
Hi Carl Thomas,
We're so pleased to hear that your order arrived quickly and that you found the tracking easy to use. Thank you for sharing your positive experience!
DJI | Hasselblad Customer Care Team
Very good service
August 24, 2026
Reply from DJI | Hasselblad
Hi Don Walcott,
It's wonderful to hear that you received such good service, your satisfaction means a lot to us. Thank you for sharing.
DJI | Hasselblad Customer Service Team
The attendant(Zee) at the Regent Street…
The attendant(Zee) at the Regent Street branch was absolutely superb, and I'm very happy with my purchase.
August 24, 2026
Reply from DJI | Hasselblad
Hi Tavian Oladapo,
We're delighted to hear about your positive experience at our Regent Street branch! It's wonderful to know that our team provided superb service and that you are happy with your purchase. Thank you for sharing your kind feedback!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Neil Phillips,
We're so happy to hear that you had such a positive experience with our service and customer care! Your kind words truly mean a lot to us.
DJI | Hasselblad Customer Care Team
My daughter wanted a drone for 339€ but…
My daughter wanted a drone for 339€ but bein* a nice father I ordered a drone with the headset 499.. I was sent the drone but two problems the headset is no5 allowed in Germany and the drone is missing the control panel. I can buy the control panel but that is another 200.. so instead of 339 I have to pay 600..
That is for the info!! !!
August 21, 2026
Reply from DJI | Hasselblad
Hi Scott Terrill,
We appreciate you sharing your experience. We understand your frustration regarding the drone and the headset. We are concerned to hear about the missing control panel and the issue with the headset not being allowed. We are looking into these matters to prevent similar situations.
DJI | Hasselblad Customer Care Team
First time of using DJI Hasselblad…
First time of using DJI Hasselblad Retail, so generally an ok experience. The item I purchased was on pre-order so delivery was vague, made worse by the fact that within 4 hours of placing my order I received a tracking notification from dpd generated by the retailer that suggested my order would dispatch imminently, which was clearly not the case. After a couple of weeks of waiting for an update, chased the retailer for an indication of delivery timelines and response was vague again, which doesn’t instil confidence particularly when using a company for the first time. Item has now arrived and I’m pleased with it. Would I use the retailer again, most likely but would hope that their back office function might become slightly more organised and not reliant on automatic processes which are somewhat misleading.
August 10, 2026
Reply from DJI | Hasselblad
Hi Dr Jez,
We appreciate you taking the time to share your initial experience with us. We acknowledge your feedback regarding the pre-order delivery communication and the tracking notification that was sent prematurely. We understand how frustrating it can be when delivery timelines are unclear, especially for a first-time purchase. We are pleased to hear that you are happy with the item now that it has arrived. We are always open to feedback, your insights are valuable as we work to enhance our service.
DJI | Hasselblad Customer Care Team
Bought a lito 1 for my sons birthday
Bought a lito 1 for my sons birthday. Knowing what tech is available from my computing background seeing it in person still leaves you in awe. Absolutely fantastic bit of kit. Solid build quality, solid controls, my 11 year old is already flying around like he was born to do it after teasing him for a week before the big day. I left the controller with him and allowed him to spend a week on the simulation app. What a great decision that was, he was whizzing the drone around without a care in the world. Left me worrying thinking he was going to crash into anything with 10 miles of it mind. Software is amazing, easy to understand and pick up naturally, he's 11 and was figuring things out so quick. Camera quality is top notch. His sister (17) has already began editing his footage, so easy to transfer and just get what you need. Second purchase from DJI (Previously purchased the MIC MINI 2). Two amazing experiences, with fast deliveries both times. Really makes me want to pick myself a drone up and join the kids in their content creation endeavours. If you're on the fence? Jump off and know what you get is quality.
August 19, 2026
Unprompted review
Reply from DJI | Hasselblad
Hi Alex Hughes,
We are absolutely delighted to hear such wonderful feedback about the Lito 1 and your son's experience! It's fantastic to know that our technology continues to impress, even with a computing background. We are especially pleased that the simulation app proved so beneficial, allowing him to master the controls with such ease. It sounds like he's a natural! We also appreciate you highlighting the camera quality and the seamless transfer of footage for editing. Your positive comments about our product quality and delivery speed, following your previous purchase of the Mic Mini 2, truly mean a lot to us. We hope you do decide to join your children in their content creation endeavors!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Les Golding,
It's lovely to hear that our quality met such high standards. Thank you for sharing this with us.
DJI | Hasselblad Customer Service Team
Reply from DJI | Hasselblad
Hi Lee Clinton,
We are so pleased to hear that you had such a positive experience with our service and found it reliable. Your feedback is greatly appreciated!
DJI | Hasselblad Customer Care Team
Top notch service, best product
Top notch service. Best product, next day delivery. I bought a set of cameras for my bike and another for my work, after I was impressed with product.
Can't recommend more.
August 23, 2026
Reply from DJI | Hasselblad
Hi kontemplate music,
We are so glad to hear you had such a positive experience with our products and service! We truly appreciate you choosing us for both your bike and work camera needs. Thank you for your wonderful feedback.
DJI | Hasselblad Customer Care Team
Being able to talk to a real people
Being able to talk to a real people who were able to manage my orders and adjust their delivery dates so that they arrived after I had returned from holiday. This ensured that I did not spend my holiday worrying that the items were sitting on my doorstep.
August 11, 2026
Reply from DJI | Hasselblad
Hi Peter Allen,
We're so happy to hear we could help manage your order and adjust the delivery date to suit your holiday schedule. We understand the importance of peace of mind, and we're glad we could ensure your items arrived safely after your return. Thank you for your wonderful feedback!
DJI | Hasselblad Customer Care Team
Items came and exactly what was…
Items came and exactly what was described and pictured on website very speedy delivery aswell
August 11, 2026
Reply from DJI | Hasselblad
Hi Adam Buckle,
We're so pleased to hear that your items arrived exactly as described and pictured, and that you experienced speedy delivery! Thank you for your positive feedback.
DJI | Hasselblad Customer Care Team
Great service. Delivered before time!
I have pre ordered Pocket 4P Vlog Combo and they have sent me the product before I expected! Thank you for your wonderful service.
August 11, 2026
Reply from DJI | Hasselblad
Hi Jeswin Jose,
We're so glad to hear your Pocket 4P Vlog Combo arrived sooner than expected! Thank you for your wonderful feedback and for choosing us. We appreciate it!
DJI | Hasselblad Customer Care Team
Reply from DJI | Hasselblad
Hi Mr Ian Petit,
We're happy to hear that our team provided you with a positive and professional experience. We appreciate your kind words.
DJI | Hasselblad Customer Care Team
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